Hoteles21
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9.2

105 reseñas

The Westin Surabaya

The Westin Surabaya

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216, Indonesia

Seleccione fechas para ver precios

Paquetes de spa/bienestar

Aparcamiento gratuito

Club infantil

Restaurante

Piscina al aire libre

Piscina infantil

Centro de negocios

Wifi gratis

The Westin Surabaya

Welcome to The Westin Surabaya, a luxurious 5-star hotel located in the lively city of Surabaya, Indonesia. Our hotel is conveniently situated just 5,8mi from the city center, making it the perfect base for exploring all that Surabaya has to offer.

With 105 glowing reviews, you can trust that your stay at The Westin Surabaya will be nothing short of exceptional. Our prices start from just $150, ensuring that luxury and comfort are accessible to all travelers.

Our hotel provides a wide range of amenities to enhance your stay. Relax and rejuvenate with our spa and wellness packages, take a refreshing dip in our outdoor swimming pool or indulge in delicious meals at our restaurant. For those traveling with children, we offer a kids' club and a kid-friendly buffet. With free Wi-Fi, a 24-hour front desk, and a fitness center, we strive to make your stay as seamless and enjoyable as possible. Whether you're visiting for business or pleasure, The Westin Surabaya is the ideal choice for your stay.

After a day of exploring Surabaya, why not take a refreshing dip in one of our three outdoor pools? Our pools are available all year round and are suitable for guests of all ages. Lounge on the comfortable poolside chairs and soak up the sun while enjoying a cool beverage from our poolside bar. For families traveling with children, we have a dedicated pool that is exclusively for kids. So, whether you want to relax and unwind or splash around with your little ones, our pools provide the perfect oasis for a delightful day by the water.

When it comes to dining, The Westin Surabaya offers two exceptional restaurants on-site. At Magnolia, you can savor a wide variety of cuisines ranging from traditional local dishes to international favorites. With its modern ambiance and diverse menu options, Magnolia is sure to satisfy even the most discerning palate. For a more romantic atmosphere, head to the Sky Lounge, where you can dine under the stars while enjoying panoramic views of the city. Indulge in a culinary journey with American, Cantonese, Chinese, Japanese, Thai, Vietnamese, and European cuisines, all expertly crafted by our talented chefs. Whichever restaurant you choose, you can expect a dining experience that will leave you craving for more.

At The Westin Surabaya, we understand the importance of convenience when it comes to payment options. We accept cash and major credit cards, including Discover, Mastercard, JCB, Visa, and American Express. So, whether you prefer to pay in cash or use your credit card, you can enjoy a hassle-free check-out experience.

With our luxurious amenities, beautiful pools, exquisite dining options, and flexible payment methods, The Westin Surabaya is the perfect choice for travelers seeking a memorable stay in Surabaya. Book your stay with us today and experience the ultimate blend of comfort, luxury, and convenience.

Aeropuertos más cercanos

Juanda International Airport

9,8mi

Abdul Rachman Saleh Airport

44,1mi

Servicios más populares

Paquetes de spa/bienestar

Aparcamiento gratuito

Club infantil

Restaurante

Piscina al aire libre

Piscina infantil

Centro de negocios

Wifi gratis

Servicio de habitaciones

Gimnasio

Aire acondicionado

Buffet infantil

Bar

Solárium

Aparcamiento en el Sitio

Habitaciones insonorizadas

Entrenador personal

Recepción 24 horas

Habitaciones para no fumadores

Música en vivo/Actuación

Accesible en silla de ruedas

Ascensor

Vista

Artículos de aseo gratis

Bañera

Pisos superiores accesibles por ascensor

Insonorizado

Habitaciones

Mostrar 7 fotos

Suite Junior, Acceso al Club Lounge

1 Cama King Size

495 pies cuad.

Minibar

Televisor de pantalla plana

Cafetera/Tetera

+

Más detalles

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a mini-bar, a tea and coffee maker, executive lounge access, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.

Westin Club, Club lounge access, Guest room, 2 Double in The Westin Surabaya

Mostrar 9 fotos

Westin Club, 2 Camas Dobles, Acceso al Club Lounge

2 Camas Queen Size

420 pies cuad.

Vista a la ciudad

Baño Privado

Televisor de pantalla plana

Secadora

+

Más detalles

This double room features a view, tile/marble floor and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert

Executive Suite, Club lounge access, Suite, 1 King in The Westin Surabaya

Mostrar 9 fotos

Suite Ejecutiva, Acceso al Club Lounge

1 Cama King Size

850 pies cuad.

Vista a la ciudad

Baño Privado

Bañera

Minibar

+

Más detalles

This double room features a mini-bar, tea/coffee maker and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert

Westin Grand Suite, Club lounge access, Suite, 1 King in The Westin Surabaya

Mostrar 9 fotos

Westin Grand Suite, Acceso al Club Lounge

1 Cama King Size

1045 pies cuad.

Vista a la ciudad

Baño Privado

Bañera

Minibar

+

Más detalles

This double room features a soundproofing, bathrobe and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert

Westin Deluxe, Guest room, 2 Double in The Westin Surabaya

Mostrar 6 fotos

Westin Deluxe, 2 Camas Dobles

2 Camas Individuales

420 pies cuad.

Vista a la ciudad

Baño Privado

Televisor de pantalla plana

Secadora

+

Más detalles

This double room has a bathrobe, air conditioning and tile/marble floor. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert

Westin Club, Club lounge access, Guest room, 1 King in The Westin Surabaya

Mostrar 10 fotos

Westin Club, Tamaño King, Acceso al Club Lounge

1 Cama King Size

420 pies cuad.

Vista a la ciudad

Baño Privado

Televisor de pantalla plana

Secadora

+

Más detalles

This double room has air conditioning, tea/coffee maker and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay

Westin Club, Club lounge access, Guest room, 2 Double in The Westin Surabaya

Mostrar 9 fotos

Westin Club, 2 Double/2 Queen, Acceso al Club Lounge

2 Camas Queen Size

420 pies cuad.

Vista a la ciudad

Baño Privado

Televisor de pantalla plana

Secadora

+

Más detalles

Welcome to the Westin Club, where you can enjoy access to our exclusive Club lounge and indulge in the comfort of our spacious double guest room with two queen size beds. With a stunning city view, flat-screen TV and luxurious amenities, this room is perfect for a relaxing stay.

Westin Deluxe, Guest room, 1 King in The Westin Surabaya

Mostrar 5 fotos

Westin Deluxe, Tamaño King

1 Cama King Size

420 pies cuad.

Vista a la ciudad

Baño Privado

Televisor de pantalla plana

Secadora

+

Más detalles

This double room has a tea/coffee maker, tile/marble floor and bathrobe. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert

Mostrar 7 fotos

Suite Junior

1 Cama King Size

Wifi gratis

Minibar

Televisor de pantalla plana

Refrigerador

+

Más detalles

Mostrar 6 fotos

Deluxe, Tamaño King

1 Cama King Size

Wifi gratis

Minibar

Televisor de pantalla plana

Refrigerador

x4

+

x3

Más detalles

Mostrar 9 fotos

Suite Ejecutiva

1 Cama King Size

Wifi gratis

Minibar

Televisor de pantalla plana

Cafetera/Tetera

+

Más detalles

Mostrar 9 fotos

Club, 2 Camas Dobles

2 Camas Dobles

Wifi gratis

Minibar

Televisor de pantalla plana

Refrigerador

x4

+

x3

Más detalles

Reseñas de huéspedes

9.2

105 reseñas

Categorías de evaluación

Limpieza

Comodidad

Ubicación

Instalaciones

Personal

Relación calidad-precio

Calidad del WiFi

Desayuno

Reseñas destacadas:

🇮🇩

Baskara

10

febrero de 2023

You can feel hospitality ambience immediately right when you step out from your car. In my birthday, they even created a tiny surprise by request. I have no complaints for the rooms and all facilities, they are amazing city hotel. And especially, the Staffs, they did a great job and make us feel really appreciated and welcomed.

Only a little improvement for the breakfast menu, the potato wedges, it was a bit overcooked I think. But overall, still, a great experience we had there. Will come back someday.

🇿🇦

Mogamat

10

septiembre de 2023

The breakfast was amazing, huge variety to choose from, every staff member made you feel comfortable and made sure you are well taken care of and served upon. The staff in the entire hotel is friendly, from the concierge to the check-in to the cleaners. They made our stay memorable and we will certainly be back.

🇮🇩

Yogi

10

noviembre de 2022

Superb! The best hotel I've ever stayed in Indonesia - easily beats all those 5 stars hotels in Jakarta. No more words for the excellent facility, but the true highlights is the staff - very professional and kind!

Nothing.

🇳🇱

Jeroen

10

septiembre de 2023

Everything in this hotel is more then perfect. The food the swimming pool the room with exceptioneel view. The reception helped us with everything even a flight rescedule. These women made the stay a 10+

Nothing

🇮🇩

Romi

9.1

septiembre de 2022

The room is big, clean, great view, comfort bed, great location inside Mall, breakfast is ok, service good, nice pool

Information about parking lot especially for guess Hotel, because this hotel at the Mall, so many guess's car go to the mall

🇮🇩

Saiful

9.1

febrero de 2023

the room is luxurious, spacious, clean and tidy. the staff were really helpful and nice. delicious and plentiful breakfast. thank you for the warm hospitality..

🇮🇩

Triana

10

agosto de 2023

Breakfast was fantastic, the chef made special pancake for our toddler and it was very sweet and attentive of the team specially when it's completely packed.

🇮🇩

Tedy

9.1

diciembre de 2021

Breakfast was great with so many different varieties. Room was big enough to accommodate 2A + 2C. The room was also clean and neat with bright colors. Hotel staff was friendly.

Took quite some time for our luggages to be brought down. Parking space was big, but since it was crowded, I got a far parking space from the hotel lift.

🇰🇭

Chan

8.2

marzo de 2023

breakfast was great and the location is the best

🇮🇩

Jose

9.1

junio de 2023

The building and the room, restaurant...

A bit of miscommunication with my reservation on arrival. But the staff managed quite well in the end.

Puntos de interés cerca de The Westin Surabaya

Aeropuertos

Juanda International Airport

9,8mi

Abdul Rachman Saleh Airport

44,1mi

Restaurantes

Magnolia

Cocinas

  • Americana
  • Cantonesa
  • China
  • Japonesa
  • Tailandesa
  • Vietnamita
  • Local
  • Asiática
  • Internacional

Ambientes

  • Moderno

Sky Lounge

Cocinas

  • Americana
  • Cantonesa
  • China
  • Japonesa
  • Tailandesa
  • Vietnamita
  • Asiática
  • Internacional
  • Europea

Ambientes

  • Moderno
  • Romántico

Piscinas

Ubicación

  • Al aire libre

Restricciones de edad

  • Para todas las edades

Disponibilidad

  • Todo el año

Ubicación

  • Al aire libre

Restricciones de edad

  • Solo para niños

Disponibilidad

  • Todo el año

Servicios de The Westin Surabaya

Paquetes de spa/bienestar

Aparcamiento gratuito

Club infantil

Restaurante

Piscina al aire libre

Piscina infantil

Centro de negocios

Wifi gratis

Servicio de habitaciones

Gimnasio

Aire acondicionado

Buffet infantil

Bar

Solárium

Aparcamiento en el Sitio

Habitaciones insonorizadas

Entrenador personal

Recepción 24 horas

Habitaciones para no fumadores

Música en vivo/Actuación

Accesible en silla de ruedas

Ascensor

Vista

Artículos de aseo gratis

Bañera

Pisos superiores accesibles por ascensor

Insonorizado

Reglas de estancia - The Westin Surabaya

  • Check-in / Salida

  • Mascotas

  • Internet

  • Restricciones de edad

  • Toque de queda

  • Aparcamiento

  • Niños y camas

  • Tarjetas aceptadas en esta propiedad

Preguntas Frecuentes - The Westin Surabaya

At what times are check-in and check-out at The Westin Surabaya?

Your reservation at The Westin Surabaya includes a check-in time of 15:00 and a check-out time of 12:00.

Is free parking available at The Westin Surabaya?

Yes, there is parking available at The Westin Surabaya. The hotel offers free on-site public parking, and there is no need to make a reservation for parking.

What's the nightly rate at The Westin Surabaya?

Accommodation at The Westin Surabaya starts as low as $150. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What are the room types available at The Westin Surabaya?

The Westin Surabaya offers a range of room types including the Westin Deluxe, Executive Suite, and Westin Club. These rooms are non-smoking and can accommodate 2 adults and 1 child. Bed sizes vary with options of 2 Double beds, 1 King bed, or 2 Queen beds. The room sizes range from 420 sqft to 1044 sqft.

What are the main attractions at The Westin Surabaya?

Guests at The Westin Surabaya can enjoy a variety of leisure amenities during their stay. They can relax and rejuvenate with spa and wellness packages, as well as indulge in massages and other spa treatments at the hotel's spa. Families with children can spend time at the kids' club and the kids' pool. Fitness enthusiasts can make use of the fitness center and even hire a personal trainer. There is also a golf course available for guests who enjoy the sport. The hotel also offers opportunities for leisure activities such as renting bicycles and participating in cooking classes. In the evenings, guests can enjoy live music and performances at the hotel. Additionally, guests can dine at the various restaurants on site, including Magnolia and Sky Lounge, which offer a wide range of cuisine options. The hotel also features multiple outdoor swimming pools, including a pool exclusively for kids.

Does The Westin Surabaya have a pool for guests?

The Westin Surabaya has three pools. Pool 1 and Pool 2 are available year-round and located outdoors, with no age restrictions. Pool 3 is also available year-round and located outdoors, but it is only for kids.

Does The Westin Surabaya feature its own restaurants?

Yes, the Westin Surabaya has two on-site restaurants called Magnolia and Sky Lounge. Magnolia offers a modern ambiance and serves a variety of cuisines including American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Local, Asian, and International. Sky Lounge offers a modern and romantic ambiance with a menu that includes American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, and European dishes.

Does The Westin Surabaya accept credit cards and cash payments?

Yes, The Westin Surabaya accepts credit cards such as Discover, Mastercard, JCB, Visa, and American Express. Additionally, cash payments are also accepted.

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