We were upgraded to the Tower and the room was lovely and spacious with lovely views of the town and onwards to the Shannon. Dinner was nice and reasonably priced in the bar.

Breakfast was nice but the buffet area was quite crowded and maybe a little cramped in the area to get bread, tea/coffee. The hot food queue was lengthy for people waiting. But some better spacing might help this? For dinner, I got the lamb shank which was nice and well cooked, but the portion of veg offered was tiny and was disapointing. I probably would have receivedmore if I'd asked but just to be cognisant of the fact that veg is probably an area that people like to have enough of when eating out (to compensate for the other less healthy choices!)

Good facilities. Nice bathtub. Central location with parking.

We tried to be green by not having our towels cleaned but despite putting the signs out as requested everyday the towels were replaced. Multiple bottles of water were left outside our room despite the fact that we clearly were not using the bottled water. The bottled water has labels on it saying how green it is which is simply not true. The lifts are not well programmed and have insufficient capacity for the size of the hotel. At least you get to meet other guests going up and down in the lifts to your final destination.

The hotel is really cosy and stylish. Handy to get to and park. The rooms were nice, comfy, clean and perfect temperature! Bed very comfy! All the staff were really welcoming and genuinely friendly. Bar was lovely and comfy to sit in with a busy toddler and the food was great. We will def be returning.

It was a little bit difficult to navigate around the hotel/shopping centre with a pram, two sets of lifts made it confusing but we figured it out by the time we were checking out ☺️ Breakfast was just ok could be improved, croissants were hard and muffins really dry. The room service menu seemed to offer better options?? Def need a second coffee machine as there was a constant queue.

We were given a complimentary upgrade to a room in the tower. It was spacious and quite - well away from the hen party and wedding and any other festivities that were happening ! Breakfast options were good and had a corner for coeliacs like me. The free parking is great I was in and out of the car park a few times so found this very handy. The frontline staff are what makes or breaks a hotel and the staff I dealt with are an asset to this hotel. Any staff I interacted with (reception and restaurant) seemed happy, efficient and friendly I asked for gluten free toast but it came out more like warmed bread. I asked for it to be toasted some more and the waitress kindly obliged. Sometimes staff can make you feel like you're an inconvenience and I would just have not eaten it and said nothing but this was absolutely not the case here. I addition I had left my ID at reception and before I even knew I had forgotten it a staff member had brought it up to my room for me. As I said previously the staff are a true asset of this hotel.

Beautiful hotel with easily accessible parking in the shopping centre, free to hotel residents. Good size rooms with particularly large bathrooms. The pool and sauna/steam room were good for some relaxation in the evenings. We ate really well at the onsite bar/bistro which was reasonably priced. It's easy to walk from the hotel into the town centre and to the riverside where you can pick up a boat tour of the Loch and the Shannon river. It's about 25 mins to drive to the very old site of Clonmacnoise which is well worth a visit. Although there's not much in Athlone itself, the surrounding area is very beautiful, including the magnificent local horses.

Nothing. It was an excellent stop off for crossing the country.

Very friendly staff, free parking, spacious room, really good breakfast. The Club Lounge was very nice and relaxing (see further comments below).

Our toilet constantly ran. We reported it first day but nothing happened. We reported it again when we checked out four days later. We were given access to the Club Lounge and told it was open from 6pm to 8pm for drinks and eats. We went in at 6:30, all of the hot food was gone and most of the cold food. Nothing was replenished except the wine and that was only after someone called reception.

Great locations and fabulous pool - but water was on the cold side

I paid extra for a sound free room - but they put us in the wrong room. After asking reception about it they said I must have it wrong as it wasn’t on their system. But we were right next to a big party with a band in a function room and it was like our bed was next to the stage… so I went back to reception and showed her the booking.com booking details and only then did she change our room. Apparently when booked through booking.com the room details don’t show up on their system. The reception lady was lovely about it though and appolagised a lot. Breakfast was delicious with a great assortment of foods to choose from. The shower was great too and comfy bed

We loved everything about this hotel. We stayed two nights got upgraded to a deluxe suite in the adult only section of the hotel before we arrived at small cost. The hotel staff were so helpful and friendly the hotel itself was spotless clean and such a beautiful place. The location was right in the middle of the town and the parking was in the shopping which is attached to the hotel. You could not ask for more. The food in the bar & restaurant was excellent and we had room service for our breakfast which was excellent also we just could not fault this hotel. We had an amazing weekend, I will definitely be back.

Not a thing to complain about

Excellent breakfast. Excellent location. Staff were super friendly and nice. Nothing was too much trouble. Loved the leisure facilities. Aqua aerobics class was excellent.

Staff could be better in the leisure centre. Not as customer service friendly as I would have expected. For example, my daughter was sitting on a chair by the pool side and instead of saying e excuse me, to move her along, they just the girl just said ‘move!’ My daughter was upset about this, as was I when I heard about it.

Rooms, location excellent.

Cleaner was rude to us the next morning as it was 11:58hrs and we were only leaving the room at that time.