The hotel is on the expensive side but well worth the price. This time they upgraded us to quite a large room; the bed and sofa were very comfortable and the view was wonderful. All the rooms have ample storage space. The shower and bath were in excellent working order and the water didn't leak onto the bathroom floor. The breakfast was very good. Every staff member with whom we interacted was exceptionally warm, friendly, and responsive, and gave professional and efficient service. We heard more than one guest say that they stay at the Inbal whenever they come to Jerusalem; we also saw travelers speaking with hotel employees as with old friends.

I wouldn't have minded more roasted veggies at breakfast.

Excellent breakfast and managerial staff, the facilities staff was very helpful in making our bed more comfortable. Room was clean and cozy. Benefit of small balcony was very nice for a standard room. Many people we met had been staying there for years and kept returning even though they could afford to stay at other hotels. Free parking was available on our stay. Excellent quality for price.

Room was aged and furniture needed to be updated, but was otherwise functional. The wallpaper and carpet was in need of some repair and re-painting.

The staff is super friendly and very helpful. The location is perfect, near the old city walls and near the "First Station" with lots of restaurants and amusements for kids. The pool was also great.

The room was not very clean, i mean it was preppped and ready, but the floors had marks on them, and the bathroom floor had some hair on it, and the toilet you could see was smeared and not clean. We requested the room to be cleaned again. The hotel is a little expensive IMHO

The service from all of the staff was top tier. Breakfast was excellent . The Restaurants are high quality and the afternoon soup festival (open buffet of delicious soups and breads) was superb! The huge outdoor pool has a tent enclosure for use in the winter- which was a pleasant surprise.

Hotel needs new carpeting. The gym has good equipment, but the space is limited. Gym and spa level need an update.

The best 5 star service never had in Israel, in Dan, King David or Royal Beach. Never seen this level of service elswhere. I want to highlight this point which is so important in my views. From receptionist to concierge, waiters in the restaurant and in the room service, this is a real 5 stars service. A week ago I was staying at King David hotel in Jerusalem where the service just does not exist for a crazy price. Besides, definitely one of the best breakfast I have ever had in Israel with so much choices and so well organized. Loved to receive the newspaper every morning on my door. Well done. Rooms service: excellent with an excellent service again Pool: really nice with a good restaurant and gym area. Liked it a lot. Situation: just perfect... In front of Yamin Moshe and close to Mamilla. Family Room: spatious with lots of space and pleasant balcony The price: this is a really good price for what you get.

To improve The cleaning service in rooms is definitely bad, and has to be improved. I think it is quiet easy to improve to be franc. The current one is not really cleaning but more replacing towels and adding soaps,and slightly clean. Not enough at all. My room 878 was a bit old, the entrance door is difficult to close well, we hear people walking, the door in the showe is dangerous, also there were a dangerous threshold bar broken between the living room and the room. I would encourage the reception to propose a better room by paying more for example, I would have paid. Nothing else to add except next time I I'll come to your hotel not for 3 days but for a week!

The breakfast was great and had everything. My family had everything they wanted and more.

The last day, did not like that after paying the bill for the rooms with my MC, the authorization charge remained for more than 3 days but was eventually released and the room bills correctly placed.

beautiful setting and very well presented.

Total mix up re breakfasts. I booked on line with Bookings.com where it said optional breakfast but nowhere to book this meal. I messaged the hotel and ordered breakfast. I was told I can't because the room I ordered (executive!!) doesn't come with breakfast. I said I have no problem paying for breakfast. I didn't receive any response re breakfast. I came nevertheless and was told that I had to pay 550 shekels for two breakfasts (my wife and myself)[This was the first hotel for many years that I have stayed in that didn't include breakfast in its price!!!]. I paid what I thought was an extravagant price for breakfasts. When we came down for breakfast I was told we hadn't paid!!! (I had - checking in!].

the hotel is very nice rooms spacious clean and comfortable

the pool area is very messy and dirty it is not kept clean during the day it would be helpful to remind residents to put their rubbish in bins. it would be helpful to have bins around to enable guests to dispose of garbage but it would also be helpful to have staff clear left over food from around the pool which attracts lots of flies. not pleasant at all to sit at pool given very low level of maintenance during pool opening hours

The hotel was very clean and spacious. The room was very nice and clean and comfortable The breakfast was amazing The pool is big and there was enough seats for everyone

It was a bit expensive but can’t complain because it was worth it

Breakfast food was excellent choice. We ate in the hotel Friday night . The food was fantastic but service by waiters was poor. Very quick to remove your plates even though hadn't finished. However would leave plates piled high on other tables. Big mention for Osama who was very helpful on all occasions.

At breakfast , the staff serving were miserable . Lots of managers in suits doing nothing or playing on their mobile phones . Had 2 people on reception to take your room number but didn't escort you to a table. They just allowed to to wander in. Also unsure why coffee had to be available in paper cups. Not really 5 star !