I liked the location of the hotel and the adult pool, I like the welcome crew. I like the modernist of the lobby and rooms. I stayed in a Jr Suite and it was very spacious and loved the microwave and fridge in there

I didn’t like that my room was right next to the elevator, made it very loud and late nights and early mornings. I didn’t like that there was not valet parking.

the pool, the location and the pool bar

room cleaning wasnt inlcuded in our offer and that was a little disappointing.

I enjoyed my room, the bed was super comfortable! the layout of the room and the esthetic was modern and comfortable. Nice pool, there is a walkway behind the pool that leads you to the lagoon and beach .. about a 5 min walk

I stayed there for 4 nights and the only time house keeping came was to ask what time I was leaving. I was told I would get a call when my room was ready, no one called me. When I took initiative to call myself then told me that my room was available for the last hour. I wish I would of knew that instead of waiting around in my airport clothes.

The adults pool and gym were our highlights. Very beautiful facilities and great staff. We also appreciated being on the 17th floor as there was a lovely view.

Due to covid, housekeeping didn't clean our rooms which was unfortunate, but understandable. The towels used were also shedding a lot of white fluff.

The rooms were nice and modern, the staff are really friendly and helpful.

The location is atleast a 15-20 minute walk to any restaurants or bars. The pool is also smaller than I expected.

Lovely rooms really new modern and funky decor and absolutely immaculately clean. Location is perfect.

The pool area in my view did not represent the photos on the website. The Sheraton which is a massive building looks straight onto it quite imposingly! Also it does not get any afternoon sun and was so windy!

Great: location, hotel amenities, really nice pool. Good: restaurant (pricey, but really good food), cleanliness of the rooms, really nice shower. Overall, I really enjoy the room, the views are nice, the bedroom is really comfortable.

Not the hotel's fault, but I think the noise insulation can be better improved. We heard people on the other room when they are quite loud/laughing. And the room above was dropping/moving furniture around at night? Heard that too. Overall, I have stayed in hotel with better insulation, but maybe we just got unlucky with the other guests.

location

no laundry available

Great pool. Super friendly staff. Really good location that is equal distance to Waikiki Beach and Ala Moana Center Shopping. Walking distance to both. Did not need a car. Two cool pools. “Right sized”compared to some of the more massive properties in the area that feel overwhelmed with guests.

There is nothing I personally did not like about the property, but if please be aware that there is no daily maid service. I was assured that if needed anything, (extra soaps, towels, coffee pods, bottled waters, etc., staff would more than happy to bring them up to my room. didn’t need to since the room was fully stocked for me needs upon arrival.

Excellent hotel for the price. Very helpful staff. Was a bit far from center as we needed to walk far or take Lyft but I knew that prior to booking.

Pool day beds and umbrellas could use some replacement; however staff was excellent!