I was traveling with my elderly mother & after we got done with family business, she became ill & needed to lay down right away. I called the hotel to see if we could check in 3 hours early. They were very accommodating! They even, quickly cleaned a 1st floor room so she didn't have to walk far! This was good as she can't walk well at all & was super weak!

The darkening drapes were torn & there was only 1side of sheer curtain to try to have privacy during the day. I don't know why the other side hasn't been replaced.

Location was close to I57 . Staff was excellent & accommodating. Room is as clean, comfortable and safe. Breakfast was adequate- waffles, cereals, coffee, toast, bagels, apples.

A variety of fruit (only apples were provided). It would have been nice to have cream cheese since bagels were offered. I liked that the breakfast area was clean & neat.

The price and location

The property was dated. The window in my room had a crack in it. The heater would not let me set the fan to auto, it stayed on the whole time. The shower curtain was so short, when I took a shower water got all over the floor.

The location is perfect, there are many stores and restaurants in the area.

The water didn't get hot although it's summer we still enjoy hot showers. The carpet had stains.The room was still clean.

Staff was nice and it was quiet.

The carpet had a wet spot on it and my socks got wet when I was getting into bed. The carpet wasn’t vacuumed there were crumbs on the floor by the nightstand.

Clean room & hotel; comfortable beds. Close to freeway.

The breakfast options could be greatly improved. Coffee was warm not hot. Could have bananas; only saw 1 apple. Dark area. Turn the lights on.

The location

We had a suite with a jacuzzi tub, there was other peoples hair in the tub when we arrived. The tub in the bathroom also had other people’s hair. It could had been cleaner for the price paid for the room.

Breakfast was good! I was very pleased with the location of my room and that it was quick and easy to get to our car (it was raining the whole time). The room was spacious enough for my 5 year old to run around with my puppy and the first floor has higher ceilings which makes it feel even more spacious. If I come back to Salem we will definitely be staying here again

There were pieces of shaved hair on the sink behind the faucet, some weird red-ish substance in the bathtub and also at least 3 live grasshopper (some black cricket hoppies) in our room and we saw one in the lobby

Convenient location, clean, comfortable room.

Too high bathtub, my husband is disabled and could not step across the tub edge, next time I will book a handicapped room.

I liked having a patio right outside my door.

I wish they would have swept the patio and knocked down all the spiderwebs....