As someone with a chronic illness (fibromyalgia) this had everything I could possibly want in a relaxing break. Beautiful setting, peaceful, and the thermal pools were great for me. Super helpful and friendly staff - the one time I had a problem they sorted it immediately.

Not a dislike - my only suggestion was that they could put more information in the rooms about what is available, both on-site and in the surrounding areas.

The thermal spa is wonderful. We used it on two days. Having flown over 24 hours from Australia, it helped us relax and overcome stiffness from the flights. All the staff at the hotel and in the spa and in the restaurants were very friendly and helpful. We had dinner at the terrace restaurant and it was very good. Breakfast the next morning was also excellent with plenty of choice. I look forward to staying again.

everything was perfect fabulous hot pool, cold pool, garden, sauna room - spotlessly clean and do relaxing the massage was great (and I’ve had a lot). the bar and restaurant were right there around the centre pool of the town with good service and quality food

there really was nothing to not like

location on the square unlimited access to the spa very comfortable bed amazing breakfast with local products and outside seating

no on site parking but understood it’s challenging in these areas staff were a little lax in ensuring spa access kit ie gown, swim hat and flip flops were in our room on arrival having been told when I asked that they would be. no problem as we got it once we asked downstairs and the kit appeared in our room later that evening. it’s a minor thing but it would have made it perfect if we hadn’t had to ask.

beautiful location, nice and clean. great to get outside for a hike/run.

had trouble getting into the pool/spa in the morning as there was one guest who was having a therapy session and they were quite rude not allowing other guests into the area. there was no notice or communication about it by the hotel/staff so we could not access the spa.

The spa pools were excellent. Nice warm temperatures, and spa water quality. We were also provided bathrobes and towels to be used for the spa pool, that was so great. We ending up buying 2 sets.

We stay in the economi room. it's a little small but nice, pleasant, and clean . The atmosphere in the hotel was very good, and the spa area is nice.

Nothing

Alot of support was given to help me transfer from trains to accommodation. I am very pleased with the assistance.

Everything

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Beautiful peaceful and remote

Nothing wrong with it great location for where I needed to be for a wedding at locanda Tuscany