The hotel is very close to the ski slopes and the lifts are just across the road. The rooms are modern and clean, with beautiful views of the mountains.

We prefered the restaurant near by and not the dinner at the hotel.

The beds were comfy and the room was clean with a great view. Breakfast was yummy.

The only weird thing was the glass doors and walls of the bathroom. If it was just my husband and I it would have been fine but it was a family room and my teenage sons found the lack of privacy a bit difficult!

The hotel is within 5 min walking from the closest ski lift and in a quiet area, without loud music to disturb you at night. We enjoyed the hospitality and professionalism of Felippo's team in the restaurant, which were always welcoming, joyful and helpful. All the bartenders are also very profesional and extremely friendly and helpful. The ladies from the kids club made our daughter always enjoy her time with them while Pepe, was an amazing guide for us upon our arrival and during our stay. Our room also felt very clean and knit hence, the housekeeping staff deserve a massive recognition as well. We would like to thank them all. We got a 10% discount from the ski rental, as hotel's guests (ask Pepe where to go... )

1. The food is absolutely crap. The breakfast is dull while the dinner... for EUR 35 / person, you eat amazing food outside. That of course unless you prefer "canteen" type of food, plenty but tasteless. 2. The fact that some members of staff don't have the patience to see if they receive a tip or not and "forget' to return the deposit for the slay for example.... shame... a tip would have been greater than 10 EUR. 3. Reception staff; the english needs to be massively improved, as they are the first point of contact with the hotel. Also, they should be able to provide full info (such as garage access and reservation.... which we never got access to because nobody bothered telling us.... it's 10 EUR / day but I believe it's worth it, specially if you don't have to clean the car after a snow storm). 4. You can hear very well from one room to another.... 5. Rooms need a cattle at least.... 6. Rooms need humidifiers.... We used to wet towels and put them on the radiators, not to wake up in the middle of the night with a full dry nose and throat.

Staff were really helpful when we had trouble with our car- thank you so much.

I couldn’t get wi-if at all despite there being 2 different wi-fi’s to connect to

Nice room and food and staff were helpful if a bit hectic

Access to town walking on road with no pavement and road to hotel in bad condition.

Good staff, bike storage and parking

There were so many kids, this was a family hotel

Close to ski lifts.

We were B&B. There are very few restaurants in the town so you might be better off going full board. They charged €30 each for a buffet dinner including for children who ate very little. At checkout there was a €96 charge. I was told it was for use of the ski boot room and for “service”. The hotel was expensive compared to other choices this would have made the difference in us not booking there. Beware. Also we asked for a family room and got a tiny double with a sofa bed. The walls to the next room were paper thin and the room practically shook when they used the bathroom.

Basically clean hoyel, renovated with loq budger...

American bar... personell smokibg on the corridor, not outside.. smoke insiide alot.. Breakfast service louay.. we had name on the(different) table for first two mornings(.. then necer found it nor the responsible man.. so wnaderi g a round looking for table and not foinding it for 6 days in a row a bit annoying

The dinner/breakfast wasn't good at all.

location

too crowded, food