Charming place, I would be back in no time! I felt very well, everything was up to expectations! It was a 6 night stay, no disappointment. In the last evening I found out about the railway strike, the help of the receptionist LORENZO was of maximum efficiency and involvement, I was able to continue my journey in optimal conditions and then the flight home. A packed breakfast was prepared for me and I left for Rome early. I highlight the exceptional professionalism of the entire staff, I had all my wishes fulfilled, I was surrounded with care and attention the entire stay!

My friend and I had been dreaming about this trip for ages, and we spent countless days searching for the perfect place to stay at Lake Como. We had two must-haves: air conditioning and a central location. The moment we found this hotel, we both gasped "She's the one, I think we found her!!". When we arrived, it exceeded our expectations. The staff were amazing, and everything was spotless. This hotel became the backdrop to many of our memories of this trip. If I ever return to Lake Como, there's no doubt I’ll stay here again!

Last minute booking. Had to replace my trip because Austrian nightyet was cancelled due to the weather conditions. Really feel for the people that lost everything. But swiss route was best plan b for me and the man at reception helped me very well. Even made me a breakfast pack for my really early check out.

They said they had beer in the minibar, but it was Heineken! But really..... That I couldn't stay longer. Great classic single bedroom. Classic bathroom. Want to come back. Also to see the como lake. I'm m not paid for this review.

the receptionist personels were very cooperative. room and bathroom size were good beddings were clean

there was no ventilation in the room , I have to open window but mosquitoes entered and bitten me while night, Air-conditioned was not working and no net on the window. there was no direct lift to 3rd floor where I got room. I ve to get to 2nd floor , walk to other end of corridor and take another lift. no transport pick and drop to the railway station.

First and foremost, the staff are fantastic. I was travelling alone and they made my stay much more enjoyable. Great location, within easy walking distance of the many fantastic restaurants. Hotel itself was lovely - compact but had everything needed. A rarity - I was lucky enough to get one of the hotel secure (off-street) parking spaces. Secure bicycle storage. I could go on.

Room was quite hot - likely my ineptitude - but the air conditioning didn't seem to cool the room sufficiently. This was compounded by the fact that the clever electronic window, didn't work - which meant I could not open it. The staff were however great and managed to fix it after a couple of days.

Internal private car park. Large well equipped room, large TV, safe, large bathroom with bath and shower. Bar. Good Italian breakfast. Staff friendly and helpful

Location a bit of a trek from the lake. Steps between reception and lift. Telephone, fridge, and TV, did not work, but were quickly fixed. Bathroom basin plugs did not work. Not a single English language programme of any sort on the TV.

The hotel is well located in Como and is a only a short walk to the lake. Overall, the room was clean and supplied with everything you would require. It had an old Italian style (maybe too old in places). The breakfast was good, but could of had a little more hot food.

Some parts of the room could be updated. For example, the hair dryer was a machine from the 1980's and the shower door was broken. Not great value for money, but the location was excellent.

The hotel is in a good location, with just a 15 walk from Como Lago rail station and 5 minutes from the old streets of Como town. The hotel serves a great choice for breakfast. Staff are helpful and friendly. Our room was spacious and the A/C worked well. Special mention to Claudio - a private car driver, who got us to Cremona on the day of a rail strike.

Although our room was serviced every day, with clean towels, we had the same small bottle of water and glasses after 3 days. Our coffee/tea tray was not refilled. I do think this could be improved. The room had a small Nespresso machine, but it does not make good tea! So a small kettle is preferred and Nespresso pods are pricey. Tea bags snd coffee sachets are much less expensive.

This older hotel used to be a monastery. It had great rustic charm with modern conveniences. Each room was unique. The daily breakfast was awesome. The front desk staff were extremely helpful.

The parking situation was tenuous. We always had a spot for our +20 euros per night add on fee; however, one morning we had to way 30 minutes to get some other vehicles moved so we could get to one of our two cars. They should probably put a cap with reservation on their parking spots.

Hotel is in a brilliant location, easy to access everything in Como. Breakfast was good, lots of choices. The staff here are amazing, they were so helpful and knowledgeable throughout, especially after our flights were cancelled and we need to stay an extra day they changed our rooms and helped organise a transfer to the airport. The rooms are a good size and we had a lovely view of the courtyard and mountains.

After our original stay we had a room with aircon, we needed to stay an extra night and moved to a room without aircon.