This was one of the grottos converted to a hotel room. It was an exceptional experience staying there, despite the miserable weather in the middle of May. The room was enchanting. The staff went out of their way to make my stay pleasant. Breakfast was excellent and for dinner there are plenty of restaurants nearby. It was a pleasure walking through the old town and admiring the architecture and the views --despite the rain and the cold.

The website should have made it clear that the (free) parking is not onsite. They have a little bus to transport you back and forth. Not a big deal though.

The location was stunning, the hotel is on the edge of the ravine looking across at cave dwellings. The room was in an incredibly old structure but was ultra modern, comfortable and sophisticated. We loved our stay. Matera is incredible… like no place we have ever seen. Incredibly ancient, great food and a relaxing location. The highlight of our stay was the staff. They picked us up from a free parking lot and drove us to within 100-ft of the lobby. They used WhatsApp for us to conveniently interact and we used this process for top notch concierge services. They recommended restaurants and booked reservations, helped us reserve massage and spa at Aquatico (incredible!), picked us up and transported us back if we were tired from climbing hills, helped us locate an open pharmacy on a Sunday, and drove us across town for a cooking lesson. They were incredible! Special shout out to Roberto who was our English speaking concierge and go to guy!

Nothing. Our stay was perfection.

Location was beautiful. Breakfast was tasty but limited choices.

They need a bar. Or at least opportunities for cocktails on arrival. A glass of wine while enjoying the spectacular view would be a special moment. Rooms are quite nice. Beds are a tad stiff and low to the ground for older folks but it is very impressive what they have done with the rooms overall. Staff is excellent. Very kind. Very thoughtful. And most of all very excited about the city of Matera and eager to share their knowledge. Overall a great experience.

If you go to Matera , stay at Basiliani hotel. It is a wonderful discovery. The view from the room is amazing, the hotel staff is super welcoming and helpfull, the beds are confortable and the situation of the hotel is a little exentrated from the bustle of the city center so you can sit and relax . The breakfast was really good and we sat outside on the terrasse enjoying the quietness and the beautiful view. To summarize: go, go, go...

The time spent at the hotel was too short...

Our "room" was really a suite of attached caves(!), plus a sleeping loft. There were two bathrooms, one of which was handicapped accessible. While there was only one small window, when you stepped outside of our door, we experienced an incredible view of the canyon and opposite side of the mountainous terrain (with caves). Breakfast was extremely generous and varied, with meats, cheeses, a wide selection of ripe fruit, pastries, juices and coffees. They even had hard boiled eggs. (Eggs and poultry products seem to be a rarity in Puglia and Basilicata). We were able to eat on on their outdoor terrace with the wonderful view! The location is in walking distance from many restaurants. The hotel offered free shuttle from the car parking area to the hotel on arrival and departure, and even took us to a pharmacy in the modern part of town to get Covid tests, which the US requires for reentry.

Can't think of a thing. The hosts were very accommodating, especially since the entire historic area is closed to visitor traffic.

Location is superb. Hotel is in the first row by the canyon. Sleeping in Sassi was really enjoyable and unique. Views from the outdoor terrace were wonderful. The staff are really nice. We would definitely stay again.

On the page it says that there is parking available, which is not actually true ( there are no parkings in Sassi), but it is also not a problem , because they pick you up and drive you to the hotel and back to wherever you park.

The location was superb - really unique, away from the crowds and above the gorge. No passing traffic. The breakfast was excellent and cheerfully served. I need a gluten-free diet and I was impressed with how I was looked after. We had a room in a cave, fully equipped and cool in the heat emergency. The hotel provided pick-up to and from the railway station. All of the historic centre is within walking distance and there is a circular bus route nearby.

The only problem was that workmen were on site. The room we were allocated was therefore too noisy, but the hotel moved promptly after we had complained.

The location was just incredible. Our room opened up to the gorge.. Hard to describe, but we were just above this incredible canyon. It did mean that very often there were tourists right outside our door, but really it was one of the prettiest spots in the city. The "restaurant street" is right behind the hotel, so that helps too. Breakfast was a basic cold cuts /yoghurt/fruit spread. Could have been better for sure.

Breakfast!

It was amazing to be in the Sassi living in a cave room. We requested a room with natural light and had a beautiful view of the surrounding hills. The hotel is near many of the sites to see in Matera but also in a quieter spot without too much nightlife noise; the location is excellent. The breakfast was very nice in the main cave room of the hotel and the people working at Hotel Basiliani were extremely helpful; they let us store our baggage there after check out, they arranged dinner reservations for us, they spoke wonderful English (we are American). I would highly recommend the stay.

The rooms are basic but clean. Not luxurious but for the price, seemed right.

I loved the beauty of the villa, the quietness and the views. the staff was great, the room was comfortable. A TV would have been nice, but I understand why they don't have any. I want to return!

That the road to get there is one way LOL