The room was great, clean and comfy, was equipped with a desk what I needed, I absolutely loved the small balcony. But what I really liked most was the staff. The receptionist who greeted me went out of his way - called the cleaning staff to know if my room was ready a few hours before check in (it was), and before he let me use the lounge, also lent me an adapter after I found out I couldn't charge my phone. He chatted very politely and was just super nice. He made my short stay memorable. Thanks a lot! ps. the location is also wonderful :)

nothing, it was wonderful.

What stood out to me the most was the exceptional cleanliness of the hotel. While the room wasn't overly spacious, it was perfectly sized for a single person like myself, and I actually prefer this size. The bathroom had a fresh and recently furnished ambiance, boasting an impressive level of cleanliness. The wooden flooring added to the overall feeling of tidiness and comfort, creating a very cozy atmosphere. The hotel's location is quite convenient, as it's situated near the main points of interest for sightseeing. Additionally, I appreciated the fact that despite being in a bustling area, the hotel maintained a serene ambiance. It's worth noting that the hotel is just a brief ten-minute walk from the railway station.

No

The hotel was exactly what advertised. It's not something special, but it's really good for it's price. Everyone at the reception was really nice and helpful. Although we arrived 3-4 hours before check-in was available we were able to leave our luggages there, so we wouldn't have to carry them around the city. The reception was available 24/7. I the room they provided us with bottes of water, tee and coffee capsules free of charge. The location is really close from the center (25 minutes by foot) and it's a good chance to walk and see around. The tram station is 5 minutes away and the closest metro station is 9. To conclude, I really recommend this place!

It was comfortable, price was not too high, friendly staff, AC, elevator, cleaning room everyday. It was quite a good experience. 10 mins to Metro and several buses to go to Duomo or Central Milano. Hotel helped me with some work issues I had and they saved me a good amount of time.

To get to the hotel from Malpensa it is quite a long trip with changing transports and it is not the easiest one, especially if you have suitcases with you. But to be honest we do not have any complain about the hotel itself.

People so friendly and helpful and able to give advice and support where needed Hotel has real character and beautiful staircase - would definitely go back Good access to centre of town and city-bikes cheap and easy and fantastic way to see the sites and exercise before full conference days

Could do with a better morning expresso or breakfast bar but understand how difficult this is with cafes nearby There was some loud early morning family noises - young children getting ready for school but then I was also up early for a conference too

Everything were beyond my expectations. I didn't understand how this hotel only has 1 star. It's extremely well-maintained and clean. Everything was more than enough for that amount of money!

Some guests were too loud but then again it wasn't the hotel's fault. They took care of it when I said I was having trouble sleeping because of the noise. They were very helpful.

Good AC, comfortable bed, very nice lady in the reception from the morning shift. She didn’t speak any English but was extremely helpful (we communicated through google translate).

I specifically asked for one room with two single beds (I specify this during booking a few months before and also few days prior to arrival). Hotel didn’t do that and didn’t offer any solution about it. They even couldn’t give me a second set of bedsheets.

Staff were helpful and friendly. Room was comfortable. Location suited me. Reasonable price.

When I arrived, I found that the bathroom light wasn’t working, nor would the security safe lock. Staff responded swiftly and fixed the light but, after they had checked it, I was told apologetically that the security safe would take longer. I was surprised that these issues weren’t routinely checked.

The hotel is simple but clean and safe. The staff was very nice and the location is great. I was on the 6th floor with an amazing view from my balcony. The room had everything I needed, including a small fridge and a coffee machine. I already saved the place, because I would always choose it again if I ever come back to Milan.

Amazing value for money. It is reachable by public transport and not far from the station and the Duomo. The bed was comfy, it was super clean, check in and check out were easy. The staff was nice, they helped us print something that we needed.

The walls between the rooms are not very thick at all, so we were able to hear when other people went to their rooms. But we only spent one night so it was okay, I would recommend some earplugs though.