Location is nice, staff speak English and very helpful, they provided early check in and bigger room as I had a lot of luggage, breakfast was nice.

Noise isolation is weak, internet didn’t work well during several hours, I called Reception and they fixed it. I asked for an iron, they brought it but I never received an iron board so had to iron on the bed which was still ok for me. I find AC control system complicated as it turns off when you leave the room and take the key card from energy slot, this case room gets hot and when you arrive to your room you have to wait AC to run and cool down the temperature. But you can solve it asking for 2 keys. Breakfast area and the elevator is too hot. This hotel definitely deserves better rating, I am leaving this hotel with positive impressions, just above constructive feedback to be considered. Thank you for your hospitality, arrivederci !

They gave me a fabulous room!!! I think that it was the best room in the hotel! Corner room..one door opened onto tiny balcony on street which I like. Then it had a 2nd door that opened onto their outdoor terrace. It was not set up yet because too early in the season but there were chairs available to move around and sit in. Room was spacious and had a small refrigerator which I really like. Reception staff during day man was excellent.. very helpful. I added breakfast which was very good.

Nothing

I booked this hotel for my son on his first day in Italy. I wanted to find a place that was safe, and also easy to find and contact, as so many reviews I had read mentioned other accommodation that was impossible to find, or tucked away on the 5th floor and unable to reach the owners. My son arrived early in the morning expecting to drop his bags at reception, but they let him have early entry to their room as his girlfriend was feeling sick and they had not slept the night before due to travel. Appreciated the staff's kindness.

Nice comunication! Fast booking, check in and out. 24 hs reception. Great 3 days in Naples. Secure wifi. Great staff, from reception to breakfast and cleanliness. Nice room (for 3) very digitalized! Silent room. Near to all needs (metro station, Spanish Quartier, attractions, meals, etc). Breakfast basic but for me enough (limitless cofee, fruit, eggs, yogurt, etc)

Is hard to find. For that price and in that season, (in addition, the main religious festivity, San Jenaro), sure I will come back!

The cleaning services, and the room dimension. Reception with very accurate tips, guidance, and services. It is located in a unique spot in the historic center, with LIMITED NOISE, and close to all "hot" spots on foot.

The lack of smiling from reception personnel (all the 3 of them). Below the average, level of English fluency. Breakfast was very typical and poor in terms of alternatives. We called to pay 21€ on top for the 3days stay@the hotel as a municipality tax.

Location is good, good value for money, the staff was friendly, when i arrived i asked for another room with a bugger window and more spacious and they changed my room with a bigger one with no additional charge! :) also helped me with a map and getting around the area. Overall good experience! :)

The wifi and the reception of the phone was very bad, no signal on the phone, i couldnt dial anyone when inside and outside in front of the hotel internet and phone reception was both ok. Maybe the locatiom of the hotel does not allow perfect phone coverage but this is not something the hotel can change actually , so no expectations there, just worth mentioning in case you want to use internet in the evenings

Good location to get to docks and Spanish Quarter. Rooms (a two and a three bed) were bright and comfortable and included a fridge. Staff on reception were friendly. Rooms cleaned and beds made daily. Useful to have a vending machine for water (50 cents) and soft drinks in foyer.

We didn't have the breakfast or use the small bar area, so no comment. One of the air conditioners leaked badly and was never fixed despite reporting. The shower in the other room was slow to drain so showers had to be short to avoid a flood! Always disappointed in hotels don't offer a kettle as standard - gasping for a cup of tea!!

Very good location, 1 street away from metro and close to the port and many places to eat/drink, nice terrace outside, very helpful staff. Great value for money. Undergoing some painting/refresh.

Issue with air con in first room, but this was quickly sorted with a room change. So it’s actually a positive. Didn’t get breakfast there, I recall the website being a little costly but there are so many local places to go.

Great location near everything that's important in Napoli. you can explore the town completely by walking from the hotel. close to the Metro and to some nice wine bars and cafes. we spent two nights in Napoli and were focused mainly on walking and exploring the city, so for us this hotel was perfect.

there's some weird colorful lighting in the hallway that can be replaced into something more pleasant. our room balcony was a public balcony for the whole floor, so if somebody was siting in the balcony it can annoy a little bit but nothing serious.

Great hotel to visit the city, very convenient location near metro, historical center and port. Helpful staff, quiet place and street to rest after visits day. Large clean room with AC. Breakfast was satisfying with expected basics, local pastry and a very good coffee. In the street, go eat to "mangi and bevi" for cheap typical food with your Neapolitan neighbors.

A fresh bottle of water in the room could be a good idea