We stayed here for one night and it was in a perfect location in the heart of Naples, easily accessibly to everything we wanted to walk to. Staff was extremely helpful with our early checkin, stowing our luggage, offering refreshments when our room wasn't ready, and helping us book airport transportation for a very early flight. The room was very spacious and bed was comfortable. We would definitely stay here again. We loved how quiet it was considering it was in the middle of a busy area, very clean, with a lot of old-world charm.

Given that the hotel's entrance is not on the street, it was a little difficult to navigate how to enter the front gate upon arrival, and from there, where the additional entrance to the courtyard and lobby were. It would be helpful for the hotel to provide clear instructions for hotel access on the reservation confirmation, with the buzzer on the left side of the front gate and to proceed walking through the parking lot to a second entry point to buzz into.

This is a unique and MAGICAL villa hidden right away through large doors of a Main Street close very handy for the archeological museum. If it had have been sunny we would have defo used the pool. Love the arty vibe. The breakfast was excellent! Despite my comments on the negative I would enthusiastically recommend this place. A cultural oasis of calm and sophistication in a brooding and very urban grafitti ridden city. Make sure you know which room you are booking.

Again Booking.coms fault I think. I treated myself and my partner to a junior suite. Booking.com showed us various pictures including a sophisticated painted headboard with olives, a golden (what looked like a bath alcove, in fact a shower). It is a LOT of money but if we’d have got what i presumed we were paying for totally worth the splurge. Room 205 is the Crown Jewels I believe, we had room 104 which had ok but average shower, and ok but not arty or decadent bed. I felt disappointed as I wanted to treat my partner to opulence and at that price the suite should have had more WOW.

Staff were all friendly, helpful and welcoming, felt at home. Breakfast was lovely, all sorts inc; fresh fruit, meats, cheeses, various types of bread, jams and little ricotta pastries, smooth coffee, one of our party was ill during their stay and the staff made up a little tray of tasties to have in the room. We had two garden rooms, that were so quiet - even thought the hotel is very much in the heart of Naples. And my son had a street facing single room , with some street noise, but was such a lovely room that no one cared!

Breakfast was 7am to 10am I would have liked it to be 8am to 11am - but honestly there was nothing to complain about, it was a great place to stay.

The hotel gave us the quiet, removed room that I requested back in March for our September stay. So grateful. Vincenzo, Adelaide (the breakfast server), Pietro, Joseph, Pasquale and another reception/concierge employee (a woman) were gracious, helpful, and highly professional. Joseph saved us a lot of headaches by giving us information about a last-minute train strike. Because of his help, we were able to make it to Rome in time for our return flight in the morning. Pietro was sweet and funny. Vincenzo helped us a ton with our rental scooter and rental car questions and was quick to get us extra towels. I love this hotel and we're definitely coming back someday.

Can't think of anything.

It was in an excellent location & quiet tucked away from the busy streets.

I had booked the Junior Suite because in the photos & description it shows it has a terrace. However we did not get a balcony or terrace. Advertising is misleading!

The room was comfortable, clean and moderate in size but sufficiently large for two people. It is located in the historic district so very convenient for walking around. The breakfast was very good! The hotel also accommodated our request for an early arrival (given the timing of our flight).

Some of the staff were quite warm, helpful and friendly. Some appeared to be a bit more cool and perhaps, unhappy with their situations?

Exceptional hospitality, all the staff were super helpful and very friendly to us all the time during our stay. We had a great selection of food for breakfast every morning. Excellent location, easy access to public transport and in walking distance to many beautiful places of the city. Very safe place to stay, spacious room with everything you need, immaculate bathroom, clean and comfortable beds, nice swimming pool in the garden.

Everything was perfect.

The location of this property was in the heart of the historic district of the city. It was easy to walk everywhere even if I I forgot something to walk back to our hotel! Excellent bars and restaurants literally steps at the front door. I would recommend this place for anybody looking to visit Naples. They have 24 hour front desk person to answer questions, buzz us in and it felt very safe! Also the breakfast was AMAZING!! We had it every morning. Loved the fresh baked goods!

The location was amazing. The hotel is in the centre but very quiet and green with a lovely pool. The rooms were very clean and beautifully decorated. The staff are wonderful! They were so friendly, helpful and attentive. The breakfast was delicious and very fresh every morning with a good selection of cakes, pastries, cheeses, eggs, bread, cereals and lots of fresh fruit and yogurt. Very happy we found this place!

The Wifi cuts out and you have to keep typing in the wifi password to get back in (even if you have auto reconnect switched on on your phone). It wasn't bad wifi though. If you wanted to work there you could.

Excellent location, close cafes restaurants, shops, and places to visit. Staff were friendly and very helpful. Breakfast was nice with a lot of choices. Room was comfortable.

It was a bit noisy on some nights but that is expected as it is in the middle of town. I would have liked the balcony to be a bit bigger to sit outside, but again it is in the middle of town so no room for a bigger balcony.