What truly stood out was the exceptional service. The staff were always available to assist us, whether we had questions about transportation, local restaurants, or sightseeing. Overall, the combination of a comfortable room, a convenient location, and the incredibly helpful staff made this stay a highlight of our trip. We felt genuinely welcomed and well taken care of. I would highly recommend this place to anyone visiting Naples!

While our stay was overall enjoyable, one thing that posed a bit of a challenge was the hilly terrain in the area. My parents are elderly, and navigating the steep streets was difficult for them at times. This wasn’t an issue with the apartment itself, but more due to my lack of research on the accessibility of the surrounding area. We still had a great experience, but it’s something to keep in mind if traveling with someone who has limited mobility

This upmarket bed and breakfast is in an old palazzo and in a quiet area of the city without any tourists. But it is close to all landmarks, restaurants and shops and one can walk everywhere. The room (suite/family room) was beautifully designed: contemporary, very spacious and bright with a balcony. Nice and big bathroom as well. The owners are extremely nice and helpful. They give essential information and are very accommodating (arriving early, leaving our luggage until a late flight). One feels so welcome in this wonderful place.

The breakfast is good but could have some more fresh pastries.

Our hosts took a lot of trouble welcoming us and providing useful information for our stay. The room we stayed in was very spacious. Breakfast was quite good. The rooms were in an historic building and had many interesting features. The location was quite central and we could walk to many places of interest.

To reach the accommodation involved a steep climb up busy roads. A lift was provided from the courtyard to the 2nd floor where the rooms were which helped with luggage but wasn't always available.

Amazing location in Naples -- walkable to lots of restaurants, bars, and sights in a neighborhood with lots of character. Umberto, our host, was phenomenal. He made sure we could find the place, gave us fantastic recommendations for food, helped us navigate the city, gave us breakfast to go, and on the morning we were supposed to check out even let us keep our bags in our room all afternoon and shower later that day before we moved on to our next city.

Our shower head was broken, but we were able to come up with a band-aid fix so that it would stay up

Situated in the heart of Naples near Spaccanapoli with excellent transport links. We were greeted by Roberto, one of our hosts and received the warmest of welcomes. Great suggestions on what to do in the city and his love for his city was infectious. Rooms were lovely and our terrace had a view of the castle. Breakfast was delicious and we especially enjoyed the coffee and apple cake. Our other host, Umberto was equally as good and also shared Roberto’s passion for Naples. Nothing was too much trouble for either of them and they made our stay truly fabulous. Would highly recommend!

The steepness of some of the streets could be difficult for those with mobility issues but this is inherent to Naples not just this property.

The hosts were great! They provided helpful advice, arranged a taxi to transport us to the airport, and even cared to provide breakfast on our final day despite our early departure (before breakfast serving hours). The apartment was very comfortable and had so much space. We loved the high ceilings! Location was very central and close to many points of interest.

Great location close to lots of restaurants. Great room with a lovely little balcony. Roberto was very helpful and informative. Good breakfast and coffee. Perfect accommodation for three of us with really good sized room, mini fridge, and a safe

There was a fridge in our room and a couple of cups or glasses would have been useful - but it didn’t spoil our break!

This property is by no means luxurious but it’s in what was once a lovely building but, typically for Naples, it’s in a poor state outside. But everything is spotless inside and is in a good position for exploring Naples. Umberto and Roberto (hope I’ve got those names right!) we’re just so helpful - suggesting restaurants and booking them for us each night, as well as showing us routes to walk.

The bed was a bit hard for us but that’s always a personal choice!

The hosts were so accommodating I can not pick fault they met our every need. Always happy informative and professional. We would not have done what we did without their knowledge they made our holiday. They may be in an old building but the lift was a bonus. The room oh my it was big full of character and had netflix. My hubby was won by the pool table big bonus there. The beds are comfy and everything is clean. There are families who do live outback but once you shut the patio doors at night it shuts the noise out.

I'd say the walk to the hotel location wise but the walk was so worth it. As well as seeing how they would greet us so nothing bad to say

Very friendly and helpful staff, they speak English, they welcomed us with the map of the city and showed us where we can find the best places to visit. They also allowed us to store our baggages in the hotel on the last day before our flight. Room was very spacious wih two balconies. Breakfast was Italian-style: cakes and sweets, some salami and fruits. And some strong and delicious coffee.

Shower in the bathroom was a bit moldy. Locals in the house next door were very noisy at night (until midnight). The hotel is in the Spanish quarters which is one of the less affluant areas of the city. I would not recommend wandering around after 10-11pm.