Matteo (spelling?) Was first rate, very giving of his time regarding all the info we needed. A real hospitality professional and a gentleman.

The location was beautiful, a bit of a walk but the views were stunning and it was close to a supermarket. The room was large and we had complementary fruit and champagne on arrival. We had breakfast and dinner each night, dinner was 4 courses and a different menu each time! We were some of the last guests to stay before end of season so it was very quiet but the staff still made a great effort to help us have a nice stay. They were all very helpful.

Gorgeous Hotel, wonderful views, friendly staff, rooms lovely, We only ate breakfast at the restaurant which had a good selection of food and great coffee. We left very early morning and the reception staff had left us a breakfast bag for our transfer to the airport which I thought was lovely. I am fussy when it comes to hotels, but I could not recommend this hotel enough.

The food at the restaurant was totally amazingly tasty. Apart from that, the rooms were very clean and nicely decorated. We even received a welcoming bottle of prosecco upon arrival that waited for us in a Cooler in the Room- This nicely surprised us. The stuff was very helpful and gave us all the information and support we needed.

No elevator for the baby trolley.

The hotel is very clean, the staff is very friendly and attentive to facilitate everything. I felt very comfortable as if I were at home

1. The staff was excellent. Everyone was so kind and professional! 2 . The room was clean, spacious, comfortable, and quiet. 3. The breakfast buffet had a great selection. 4. The pool and complimentary massage was exquisite. 5. The bartender treated us like family and made delicious cocktails. Overall, I would highly recommend staying here.

The shuttle could run more frequently and later in the evenings. Also, we were unaware of the pick up locations and we missed it.

Nice location, accessible parking

Hotel is dated and worn, requires some serious renovation ('70s feel)

Beautiful hotel, we really like the design and setup. Big pool and good pool facilities (towel, bed, very clean). Breakfast was good, lots or choice. We had a big room with even an extra room with a couch (this was also a sleeping couch). Shower is amazing and spacious bathroom.

The bed is a bit poor because it was too short for me (im 1.90meter) and it was a sprung mattress. Also, the airco dashboard was new but the ventilation system old so it was not getting cold enough. The hotel is located on the hill, therefore it takes you 10 min to walk down to the centre and 15 minutes to get back. Its a steep walk, not super though walk but you will sweat for sure. Finally, we think the value for money is a bit out of balance as we had better facilities in other parts of Sardinia for which we paid half of the money. However, in our search for a hotel in Palau it felt like Hotel Palau was the best option in Palau though.

Lovely helpful staff, great breakfast and nice views out over Palau. We had a car and always found parking easily nearby. We used their beach facilities and enjoyed the lounges with only a few other guests there in the private location. The public beach was absolutely full of people so this was definitely a benefit. We were travelling with our kids so we asked for adjoining rooms. The setup offered worked really well.

The rooms are compact. There is a mini-fridge, but there was no kettle or mugs in the rooms, which I found inconvenient. That said, I'm sure it could have been supplied if I asked as the staff were very obliging.

Great overall facilities and service. Perfect view from restaurant and good food. Large room.

The bed was great, the sofabed was really poor. Did not experience much empathy from hotel even if they knew my wife was taken ill. Wifi was substandard for a hotel in this category - miserable.