Second time I've stayed at Khalisah and possibly not the last. The rooms are spacious and value for money, there's wifi, the staff couldn't be friendlier. The location may look a bit intimidating at first but don't let that put you off, I've felt always perfectly safe and it's extremely well placed to explore the old city on foot.

Heating - it was a chilly pre-Easter week, and a degree or three more would have been nice. But hey, you're out and about most of the time. One other thing, if you're travelling while taking work with you (like I'm usually forced to do), check if the room's got a table where you can place a laptop. Some do, some don't.

The Staff here were exceptional, making us feel welcome and bending over backwards to help us. They held our bag and got our room ready way before our designated check in time. The room was modern and cosy. With a private balcony. Excellent Air-Con. The bed was very comfy. LGBTQ friendly with no issues. Bathroom was large and modern. Windows had black out shutters which made the room pitch black and excellent for a good night sleep. The location was excellent, being close to the water front and the historic centre. There was even parking at the front for vehicles. Local restaurants were excellent (one of our best dining experiences) and there was scooter hire just round the corner for exploring the city. (We didn't have the pool room so can't comment on that)

The only downside was the the drainage for the bathroom was slow, for both the sink and Shower. This meant that the shower couldnt be run at full power as it would flood the bathroom. The water was practically dribbling out of the shower head for it to match the drain speed. If you like a powerful shower. You can't in the room we had, hence our rating of 9/10 for our stay.

Beautiful building with very friendly and helpful staff throughout. Breakfast was plentiful and of a high standard and the cleaning of the room was perfect each day.

Parts of the room were a little worn out, such as a couple of handles that fell off easily (window and shower) without force. Location was fine really, historic area and great for local sightseeing but a 10-15 min walk for train or bus and to get to the markets. Perfect if you like walking around, difficult if you want everything outside your door.

Very kind and attentive staff. A special thanks to Cristina and Antonella for helping us out throughout the whole stay. Great location to walk around Palermo and good value for money. Charming restoration and nice furnishing.

Unfortunately there are ongoing restoration works in the building next door and those were disruptive on our first day when we arrived and wanted to rest after a long trip. When we asked the owner he managed to make them stop. However not receiving any notice in advance was not particularly pleasant and we reckon that guests should simply not be put in such a situation. NB: The owner claims that those works are another company's; however, also considering the speed at which he was able to make them stop we highly doubt so and believe that they are managed by the same company. If this supposition of ours were true it would be an aggravating factor.

Lovely quiet location - a little tricky to locate, so do call reception if you get lost for directions. Nice breakfast with local selections, toast, pastries and juice. Room we requested was kindly provided for us and lovely and clean and modern. Courtyard is a little haven from the bustle of the city.

Although very handy to have in the room, the mini fridge was a real sleep thief thanks to its constant chugging, watery noises, clicking and bright blue light that illuminated the otherwise perfectly dark room at night.

I like everything. we were received by the owner, who gave us loads of tips where to visit and a history lesson. I loved it! The room we had was Bianca, the one in the photo with the pool in the terrace. this room is stunning, clean and very comfortable. King size bed, nice tv, heating / AC, mini fridge. the bathroom is absolutely lovely, specious and I loved the shower!!! the terrace with a view to Palazzo Steri and the pool it’s an attraction. We had breakfast included and it was delicious! The girls at the reception were amazing to us, always friendly, always smiling and always ready to help. The communication between Khalisah and us prior to our arrival was also great, they provided all information we need to get there from the airport, then from the bus stop, even sent us a map. The location is perfect. close to every main attraction in Palermo, but nice and quiet in the night, providing a very good night sleep. I believe this is the best hotel to stay in Palermo.

nothing. everything was perfect.

The guesthouse was very centrally located and had parking available nearby which helped a lot. The staff were very helpful in helping us park on arrival (the streets are very narrow!) and were incredibly friendly and welcoming. They gave us some good suggestions for places around town. The room was spacious and had a little balcony which was very cute. We also really liked the shared courtyard - very picturesque!

The room was not as clean as we expected from other reviews unfortunately, and the mattress was slightly uncomfortable.

Great room with mezzanine level for the youngest (access by narrow stairs, best for kids) and we had a comfy bed in the main room. All clean and reasonably quiet. Great breakfast. The hotel paid the charge for driving the car into the city on the arrival and leaving days. Really helpful staff who would help with any questions or advice.

The square around the corner where we parked looked quite rough (sorry) but actually there were no problems at all parking - and it was free, which I did like.

Nice location, free parking right in front of the hotel, friendly and helping staff. A good address for short stays in Palermo!

The room was really nice, location is very convenient, very helpful staff, I thought it was well priced, and the room was cleaned every day. Breakfast was served from 8-10 am and was decent enough. It felt like a real family organisation can give it a personal feel. It is not mainstream hotel either in terms of the layout or the general set up, but it is very unique which I enjoyed a lot!

Depending on the room you stay in, it can be noisy. I would recommend bringing ear plugs just in case because sometimes the locals nearby and other guests were noisy at times. However I also feel this is just what Palermo is like wherever you stay!