We had a superior lakeside view room which I would recommend. The view was amazing, even with the rainy weather we had during our stay. The staff was excellent, very friendly and always helpful, and accommodating of our young baby in a buggy. The food at the restaurant was excellent - especially the steak for 2, and the icecream dessert! We will definitely make a return visit during the summer months to experience the pool and rooftop bar.

The bedroom was smaller than I anticipated but ok for a couple of nights (but it had a big balcony!). Two points of feedback would be to provide hair conditioner and to upgrade the hairdryer. Everything else was great!

The staff were the nicest most accommodating people, who took time out of their way to talk to us, recommend places to see nearby, activities to do, and restaurants to eat at. They also upgraded our room free of charge, and accommodate requests such as extra towels. The room itself was incredible, great views and well equipped. The breakfast was delicious too, with a wide variety of foods including local produce. All in all incredible value for money, I would have easily paid double for the level of service and quality of accommodation.

Nothing.

We much preferred this hotel to L’Approdo where we last stayed when we visited Orta. We were here as a large group celebrating a 70th birthday, ages ranged from 7-70. The location is really fantastic and rooms comfortable. The Lunch menu and food was excellent- we ate there several times. Considering the location I think the hotel is really good value for money. We all had a very enjoyable time.

Possibly could do with a few more members of staff- especially outside by the lake and pool area. Someone coming round to take drink orders would make it perfect and I think the hotel would make a lot of money in the process! Better scrambled eggs at breakfast would be appreciated but very good apart from that.

The position right on the lake was gorgeous. The food was exceptional and well-priced for the quality as well as fantastic staff who were always friendly and helpful. We had a room with balcony overlooking the lake and would definitely recommend a lakeside room- the view is so uplifting

The only downside is that getting around is not easy without a car. We managed to get buses and taxis but buses are not very frequent.

Very clean, lovely pool and lakeside deck. Lady serving us at the lobby bar most nights was very friendly and helpful

Not enough beds at the lake deck. Attitude of staff at roof terrace when we went there. Reception told us booking was not necessary (which we prefer) but we were made to feel like we were an inconvenience to them at the roof terrace as we didn’t have a booking.

Excellent location with a nice view. Relatively large (for Italy) comfortabel superior rooms with balcony. Excellent restaurant with a nice wine list offering traditional Italian dishes with a modern twist. Amazing roof top bar and good cocktails. Friendly and professional staff. Enjoyed swimming both in the pool and the lake. Excellent quality /price certainly for this region of Italy

Nothing

Lovely location and balcony view. Excellent dinners with well trained and attentive staff. Good breakfasts. Comfortable bed. Clean room.

Key Facilities ( roof top terrace and swimming pool) were closed due to « end of season » but these seasonal closures were not specified in the listing of the hotel’s facilities prior to our booking the hotel - this was very disappointing and misleading

1. Wonderful location 2. Room just above the lake with nice balcony 3. Plenty of parking

1. Breakfast - they put sugar in the scrumbled eggs.WHY?? 2. Breakfast - there are NO vegetables at all!!! 3. Dinner - only one menu of weird and EXTREAMLY EXPENSIVE food. Expensive and yet in small amounts!! 4. They don't have any kind of bar menu like pizza, club sandwitch, etc.

Great location right on the lakeside. We had the superior double room, which is a good size and well-appointed. It's a bit outdated, but the view from the balcony was amazing! The staff was very friendly. The restaurant was very good, with excellent service. Breakfast was good, too, with a variety. It was a wonderful view to start the day with.

Higher-end toiletries would be nice.

Nice hotel with great facilities like lake view, lake access for swimming, a pool, a rooftop bar and a restaurant with great food. Despite a rainy evening, we really enjoyed our dinner on the covered terrace with direct view to the lake. The view from the room was also great!