Fabulous resort for young families. Parco San Marco is a luxury stay for families and the staff go above expectation for your stay. From the moment we arrived we were looked after, the operations manager Roberto being especially welcoming showing magic tricks to the children as we checked in. The resort has kids club and pools with waterslides for the kids and a bonus treat was unlimited ice cream for the children from 12 to 5pm each day! They know that if kids are happy the parents are happy! Spacious rooms with air conditioning and a beautiful view of lake Lugano. Breakfast each morning was included in the stay and it was amazing. I had never seen the variety and quality food on offer for a breakfast buffet in my life! The kids were even looking forward to breakfast each morning. Overall a fantastic stay.

I can't really fault the resort. The location is secluded in a way so if you are not driving there then you can get a bus (35min) or taxi from Lugano.

Beautiful location on the Italian side of Lake Lugano, complete on it's own with a small beach, splash pools and water slide, spa, a playground, a fish and turtle pond, childcare and three restaurants. The place was spotless. The service was exceptional! I mean really! Everyone smiles and it felt they are genuinely interested in the people around. They waived off the charges for our second child. :) and sent us bottles of water for the drive back. I've never had that before. We'll definitely go back again.

The location was beautiful. 20 min walk into the nearest town with choices of restaurants and bars, and a small market on a Tuesday night. Breakfast was superb - so many choices. The facilities were great. The indoor spa was lovely. We liked the relax pool and the lakeside beach. There were plenty of sun loungers wherever you chose you to be. The staff were so lovely and helpful.

We loved pretty much everything about this hotel. The location was perfect, with a private, not crowded beach in Lugano Lake, two swimming pools that were perfectly clean and well-prepared for the guests, and great service and food. I think it was also great value for money

Nothing

This resort / hotel is an excellent value for money, everything is made to enjoy your stay, from the car park to the friendliness of the staff. We spent a wonderful weekend taking advantage of the stunning private beach, the view from our room and the different nice restaurants (directly on site). The breakfast buffet is well organized and offers a rich variety of food (local and international). We highly recommend this place and will definitely come back for another weekend.

Breakfast exceptional, view from the resort is breathtaking. The staff is very professional and kind. I recommend the "Passeggiata di Amore" with a fantastic view on the Lugano lake.

The room located near to the main road (E24) is quiet noisy when windows are opened. During the very busy Easter weekend the checkin should be improved. The employee who was in charge of our checkin was there only during the last 3 days. Mini Club outdoor activities are not very well organized.

environment was superb! fantastic views and direct access to the lake

bedroom was large but temperature was not manageable, airco was loud and not strong enough to reach a pleasant temperature

The cleaners left when they saw that the kids were still in bed, but did not come back later to make the room.

Amazing, staff noted my 70th birthday and delivered gift and 70 balloons to our room

Lovely location and very quiet

Overall we were pleased with everything