Lovely building in a good location with professional friendly staff

It's an old hotel and doesn't have many of the facilities that modern and much cheaper hotels have, eg USB plugs, sound proof doors and digital TVS. Breakfast was average but served but by very friendly helpful staff Upon checking in I was told that I had only booked for one and would have to pay and extra 60 Euros per night for my daughter. Luckily I had my original booking and it showed I had booked for both of us. When I questioned this the hotel agreed and explained that they had simply not looked into the booking in great detail, I was a bit annoyed about this as their simple error may have proven quite costly to me.

Set in a little park, this lovely historic 19th century building is right near the water, a twelve euro taxi ride from the train station (25 min walk). The setting is elegant without being fussy. The staff was extremely professional, friendly, and accommodating. The breakfast buffet is unparalleled, anticipating British, German, French, and Italian tastes. I also enjoyed lunch at the bar's restaurant. The spa is 120 euro for two hours, but you have the place entirely to yourself. Well worth it! And I also got a terrific deep-tissue massage. The price for drinks for room service was completely reasonable. In addition to the period-style furniture, the room had a huge terrace!

It took me awhile to figure out the shower! In addition to the tea, it would be great if the spa had some kind of cold drink available (and sweetener for the tea). But the biscotti were a nice treat!

It was like walking into a palace. Once the front door opened, there were 6 staff members at the reception desk, all smiling and ready to help. Check in process was swift and easy. Loads of useful information flowed from the staff members. The key was given and off we went to the room. Stayed on the 3rd floor, and the room was a good size. Had partial view from my window. Bathroom was a good size and good water pressure. morning breakfast staff was also all smiles and food was appropriate for an European start to the day. Ambiance was a big factor for the meal setting and it did not disappoint. Seating arrangements and table placement was well thought out. Coffee wand water was always available and the staff were running around making sure everyone felt heard and seen. Spa staff was lovely, as we booked the thermal pool for 2 hours and then a massage. Polite and professional. Overall it was a lovely 2 nights there, and will book it again.

The valet was unavailable during check out on my day. So , I went to grab my own car, not a problem as I found it easily. Just a service that was missed after paying the room charges. Again, no big deal, but others might complain.

Breakfast excellent choice of buffet, fresh fruits always, is a bug plus for me. Staff very friendly. Lovely buffet dinners at the terrace. The private beach is easily accessible, just short walk across the street, also the beach restaurant offered a good buffet in a casual setting

The level of noise due to party next to the premises that took place over 2 days, very loud disco music! One other disadvantage was the bath tub, very high and slippery to get in and out, can be dangerous for everyone and especially for elderly people.

A marvelous place full of history, which is truly a landmark at the coastline of Rimini. If you like hotels which are more than a collection of modern comfortable rooms, than this is the place to go. We loved to be there.

The breakfast was below expectations for a 5 star hotel. You have to pay for extras which a normal 5 star hotel offers (omelettes, pancakes, …) plus here and there there was a lack of attention to detail (such as providing yellowish towels with stains at the beach (90-120 EUR a day for up to 4 sunbeds and an umbrella, so not a bargain).

I have been a big fan of this hotel, I have been going for years. It has an incredible location and charm but a lot of things from 5 star modern hotels are missing, like coffee in the room, a lot of little things in the bathroom or the internet is slower. But the location and the building is breathtaking. Be sure to rent free bikes. If you don't mind, there aren't many better places on earth.

There is no coffee in the room, a lot of little things in the bathroom, or the internet is slower.

Beautiful building, excellent staff, food and drinks really good, nice swimming pool (but I imagine it’s hard to get a sun bed in July and August!). Lovely room with a gorgeous blingy bathroom- super shower once I’d worked out what the three dials did. Air conditioning was ok.

Tea making facilities in the room would have been nice. Biggest problem was the location opposite a restaurant/bar which, on my first night there, played very loud music until 2:00 in the morning.

Breakfast buffet was superb and the meal on the patio in the evening was very pleasant, the more limited menu offered was still excellent

Food in the main restaurant was very good but the atmosphere was overly formal and we were refused seats by the window because they were supposedly booked, but all three were still vacant when the restaurant closed which spoke to a lack of awareness and flexibility.

Classy, immaculate property. Staff were kind and competent. The room I booked was an Executive King. It was large and clean with a comfortable bed. We slept very well. The breakfast was delicious and in a stunning ball room with table service gif the coffee

AC is controlled by front desk and you must ask to have it cooler. Our room was very hot and humid as it was set at 25! I had to call repeatedly to try to make my room comfortable. Despite the staff’s attempts to lower the temperature, it would not move below 24. Opening the window at night was cooler than the AC. The Rimini area is tacky. Beachy. Crowded. Outdoor seating with everyone smoking. Luckily, we found a wonderful seafood restaurant on the harbor, away from the tacky strip with outstanding food and service. Club Nautico you saved our trip!!!!

Reception staff are very helpful, especially Mr. Gililuca (on duty Oct. 16th afternoon) who had reached out helping us by made several phone calls and worked out possible solutions for our lost American Passports. And he even provide detailed information and made appointment for us to a local barber. By the way, as he suggested, we solved our problem at Milan Consular of America. His English is perfect to communicating with.

Difficult to book!