Great location, great staff, big rooms, good breakfast.

Even though the hotel is located in a quiet street, there were noises coming from the outside early early in the morning... That was the only downside of the entire stay.

The property is very comfortable and a stones throw to the Trevi fountain. The staff were all amazing!!! Friendly, helpful and treated us with great care and respect. We could not fault any of the staff. The adjacent restaurant (which I think belongs to La Residenza) is excellent!! The breakfast at La Residenza was exceptional!!! There was a huge selection of foods to enjoy (which is amazing considering it was Christmas, in the dead of winter and huge influx of visitors).The in house coffee was brilliant.

NOTHING!

First of all... the aesthetic of the hotel was super pretty. The entrance was lovely with fairy lights and the reception is warm. Then our room exceeded our expectations. It was lovely and big. The bathroom was also very big, with 2 sinks and a big shower - so comfortable. The beds were extremely comfortable and we had a good night's rest. The location of the hotel is quite at the centre. With just around 7 mins to walk for shopping places (Sephora etc.) and touristic places such as Fontana di Trevi, Piazza di Spagna. Whenever we got a taxi to go to places further than that, a taxi was always on time and efficient (Uber). The breakfast place was lovely. The coffee was pure italian goodness. Bread, eggs, bacon, cheeses, hams, salami, tomatoes, juices, water, cereals, yoghurts, fruit, jams, honey, croissants, pasties... It was a lovely selection :) Perfect to keep out tummies full for our mornings. Staff was always helpful and our stay was amazing. La Residenza gave us very nice memories. Would recommend to anyone visiting Rome :)

Nothing really. There was a mini fridge in the room which you could pay for drinks. If I had to mention something... a free water would have been appreciated maybe. But other than that... it was a beautiful stay <3

The location was good for accessing Rome attractions. The hotel has a classic appeal. Enjoyed luxury of King size bed, a rare find in Europe! Staff were very helpful and friendly. The restaurant/bar provided great food and drink options in-house.

At the time of our arrival, there was no staff available to assist with getting luggage up the entrance steps to the hotel. Had we not been traveling with able-bodied men, this could have presented a big problem for us, as we could not have done it ourselves. We did have staff assistance at time of departure, however!

Friendly staff, great breakfast and excellent location.

Not really anything to complain about. Tea making facilities in the room would have been nice.

The resection is very helpful. Good service in the dining room. Good breakfast.

It would be nice to have kettle in the room and a free welcome bottle.

We were greeted at the front desk by a fabulous gentleman. He checked us in and gave us very helpful advise for tourist spots, wait times, tickets etc. The breakfast in the morning was fresh and delicious. The breakfast lady was so lovely, she warmly greeted us every morning and remembered our coffee order. The hotel had small old fashioned touches that made our stay the best. We would stay here again. Tip! Get an Uber or Taxi to the hotel if you are coming from the train station. The stairs and large hill from the underground station were challenging with our suitcases.

I never leave reviews but I felt like I had to. The staff were so pleasant, especially the male receptionist (we didn’t get his name). He helped us immensely with a map of Rome and it really did guide us around. He was so lovely, as were all staff. The continental breakfast which was included was beautiful! Fresh pastries which were still hot and plenty of other lovely options too. The rooms were beautiful and so clean. The bed was very comfortable. The location was perfect, it was about 9 mins from the hop on bus and about 11 mins to the trevi fountain! The restaurant also attached to the hotel was lovely and the staff there couldn’t do enough for you. This was one of the best hotels I have stayed in and I would highly recommend!

Loved everything.

We LOVED the location as we were looking for a place to get away from the crowds after long days of sightseeing, yet still be able to walk to those popular sites (Trevi Fountain, the Spanish Steps, etc.). There are restaurants, shopping and the metro nearby so you can appreciate a little more low key, local way of life. Their breakfast is absolutely beautiful and the lovely lady working there each morning was so friendly and helpful - she made wonderful cappuccinos and cafe lattes, which was such a nice way to start the day. The room is very clean and provides ample space as well as everything needed for a comfortable stay. We would definitely stay here again.

Nothing, we really enjoyed it.

The concierge / reception Vincent was an absolute treasure. He sorted us out with taxis and we were able to check into the room early. He recommended an alternate gallery when the Villa Borgese was full that was a very good alternative. He made our stay effortless. The other staff were all polite and helpful. Breakfast was a good selection. The room was spacious and very clean. the hotel is very well situated inside the old city walls.

It is really difficult to find fault with this property. Some of the kitchen staff smoking close to the entrance might be better served elsewhere.