A few minutes walk to Termini station. Restaurants and bars right outside the accomodation and surrounding areas. Very clean and comfortable bed.

After checking in, we were told that our accomodation is not in the same building. We actually had to walk another 10 min with our lugguage to reach our room. Room was very small. The portable aircon which was in the room was very noisy.

The location is good, Termini is not dodgy as everyone believes. The room was very big, with AC, and had 1 double bed and a single bed.

You need to make a phonecall to check in, the door bell doesn't work, so you better have credit in your phone for an international call! I went to the address in the booking, but the manager then took me to another building where my room was. This ended up being better because it was closer to the metro station. The pillows gave me neck pain. The toilet smelled like dog food :/ One day I went back to my room two times (morning and afternoon), and both of the times the cleaning man was inside...

It was better than we expected! I have read other recensions and they wrote a lot of bad things so I was prepared to the worst, but it turned out to be really good room with everything we needed! It is true that there are 2 locations where you can check ih, but the other one is for people who come after 10pm and all you need to do is to contact them on time and you will get all the details and won't be stressed like others wrote in comments. Guy at the reception was super nice!

The only thing I can relate to the most of the comments is noise. You can hear everything from the outside, but we were not in the room all day so in the evening we were too tired to be distracted by the noise. And our friends in other accommodations also compalined about the noise, so I start to think that most of the rooms in Rome are like that

The location was excellent - only a 5 minute walk from the train station, and we were able to walk into the heart of Rome to see the attractions. The room was good, not fancy but it had everything we needed and we had enough space and it was very clean. The staff were helpful and friendly and let us leave our luggage with them while we explored before check-in. I loved the lift - it was 120 years old and needed both the inside and outside doors shut to work - a touch of old world charm. We were a bit confused on entering the building because there are several businesses within it but we followed the black rubber matting to the office at the top of the ramp. The hotel was excellent value for money and we couldn't have done better for the price - and the town tax was very reasonable. We enjoyed our stay here.

We absolutely loved the location, 5 min walk from Termini The host at the reception was wonderfully nice and friendly He even held our bags after check out for a few hours, for free Across the apartment is a caffe where you can get coffee and breakfast foods The room isn't luxurious but it has a comfortable clean bed and a bathroom, that is all we needed Every day you get clean towels

The traffic on the street is really busy and you can't sleep with a window opened because of the noise But I think it is like this at most streets in rome

Great location- we needed to stay close to the station yet close to the main attractions- therefore this place was perfet for us. As you can see in the description section, it is not a high end 5 star hotel, but as we don’t spend much time in the hotels when traveling, it was more than great for us. The bathroom was freshly renovated(or it just looked very fresh and clean), we had an AC in our room, plus a window for some fresh air. Plenty of good places where to eat as well. Would recommend it for tourists that are looking for a simple yet clean place, close to some major attractions!

Room was spacious enough and confortable, had working air con, a lift, and really friendly staff. Location was very good, close to the train station and buses.

We loved our stay, but actually ended up at one of Sun Moon's sister hotels, which we were only told about upon our checking in at 10pm! So ideally, in the future, if this is going to happen to other guests, perhaps it would be worth emailing customers in advance. Staff were lovely and where we ended up staying was really nice, but we just confused and it was dark and we were in a new place, so be nice to have some advance warning if that happens regularly!

Overall, a great stay. It was a little difficult to find as there wasn’t any clear hotel signage. Equally when you get in the building, it’s not obvious where to go to find the reception room. The room was clean and certainly big enough for us. We walk a lot on city breaks so it wasn’t a big deal for us to walk to all the sights, however Sun Moon is well connected with public transport, being a short walk from the bus and train terminal (takes 35 minutes from the train station to the airport). It’s also near a number of good restaurants, supermarket etc

A bit of signage would help a lot in finding it.

the place is close to Termini train station, and is located in a relatively quite side. There are a few good cafeteria nearby and in general the neighborhood is friendly. The room is clean and nice and bid, with all facilities working.

The door of the shower is a bit damaged and leaks a little water, if one is not paying attention. The door of the accommodation is a bit thin and one can hear some sound from the corridor. But these are not major.

It was the cheapest available lodging we found in Rome close to some non-touristy local restaurants and gelato shops. The initial experience was a bit sketchy as we were redirected away from Sun Moon to another location at Palma residence about 5 min walk. Not sure if this is the norm. Tip: the Sun Moon check-in location is within an ordinary looking-building shared by several other businesses - to enter the building, press the button next to the Sun Moon label. After entering the building, look for the reception desk on the ground floor to the right. Part 2 - at Palma residence, the location was brighter and cleaner. The receptionist was friendly and recommended some local eateries. He also stored our bags for several hours after check out.

Why were we redirected to Palma residence/Serendipity? There are two sets of pictures for this listing - a nicely decorated one with pictures of flowers and then the not so nice ones. We got the latter which is a bit misleading to me.