The hotel staff, location, rooms, services, cleanness are all perfect. Has a nice rooftop with amazing view. The hotel is just less than 1 km from the old city. It has everything close-by. The hotel is in front of the most popular restaurant. We enjoyed dining there, had the chance to do it twice even if the line is usually 200 meters long :-) We enjoyed our stay. The rooms are simple but good. If you are sensitive to noise, ask for the garden side view.

Communication with hotel was good When sunny the room had a good view…unfortunately rain prevented use of pool A little noisy at night as it is across lane from police station - however it was also across lane from great restaurant Breakfast food was good, but lacked ambience in breakfast room…would benefit from background music…also lobby space/bar was exceedingly quiet! Staff were welcoming, friendly and plentiful.

The hotel was spotlessly clean, and the maids changed the towels daily. Lovely small pool area and a great rooftop terrace with beautiful views. The breakfast was great with a wide range to choose from. There is a cracking little bar on the corner, next to the hotel called the Banana Split and a restaurant opposite the hotel, which was lovely.. beware, though, as you have to queue to get in, and the line is long, but it's worth it. The hotel is a 10 - 15 min walk to the main square/street where there are plenty of bars/restaurants/shops. There are plenty near the hotel also, which are cheaper and just as good, but the main square & street have a great ambience .. Sorrento is beautiful, so nice we've booked to go back next May !

Not much we didn't like about it, If I had to say anything negative, the pool was small and got crowded in the afternoons so we went to the rooftop terrace where there were sunbeds & a shower to cool off, we'd be on our own up there. The bar didn't open until 6 up there, but we just took water up with us.

Close to centre and restaurants and like rooftop view most of staff very friendly and helpful.

That rooftop bar not open and although advertised restaurant not available.. didn't like blankets need quilts... noisy if in room at front of hotel.

Location was great, walking distance to everything, close to restaurants and main square. Very clean hotel, excellent staff. Pool is a bonus. Rooftop bar has spectacular views. All in all, great hotel for the price.

Pillows were very hard and uncomfortable. Did ask at reception and to be fair the lady did try to sort but spare Pillows were same. Minor problem if you don't mind hard pillows ...noticed a bedding shop very nearby on last day! Would have bought a pillow to suit me if I'd have found it sooner 😆 FYI. It's located as follows: turn left at hotel entrance, next right, cross road and it's short bit down on left.

We have stayed in many hotels in Sorrento and this was one of the best! The staff were friendly, professional and accommodating. We arrived to find that the balcony to one of our rooms was in the sun (during a heatwave) and requested to move to a room with a balcony in the shade and this was arranged promptly. The views from our balconies were wonderful and our rooms were very clean and well laid out. The beds were comfortable. We particularly enjoyed the swimming pool during the day and the roof top bar in the evenings. The hotel is very well located, only a few minutes walk from Sorrento station and a further few minutes to Piazza Tasso. We would definitely stay here again.

We would have liked a kettle in our rooms.

The location of this hotel was excellent. Only a 10 minute walk from the centre of Sorrento, and there are also nice restaurant and bars nearby. Room was excellent also. We stayed in a double room with a balcony. Room was a good size and the balcony had a great view of the Bay of Naples and Vesuvius which we weren't expecting. The room (and hotel overall) was very clean and our room was cleaned daily. The interior and facilities are slightly dated, but honestly we found it charming. Pool area was also really nice, as was the roof top terrace. Stand were friendly and helpful

Breakfast probably could have been a little better. However, there is a big selection available so you'll find something you'll like (I had croissants and coffee in the morning which were fine).

Great location, very easy to get to, being only 15mins walking distance from the port, as well as main streets. Also very close to hire car or scooter stores. Booked the smaller, cheaper room which still had gorgeous ocean views. Best part was the very well working air conditioner!

Like all other reviews, it was bizarre that the pool closed so early at 6pm. As the sun doesn’t go down til 8pm and it is still very hot, it would be nice to enjoy after a long day. Also, for some reason, it’s sooo incredibly noisy in the hallways at all times and sounded as if we had no walls or front door! I think it’s the housekeepers in the morning talking obnoxiously loud and non-stop. Don’t expect to enjoy a sleep in.

Breakfast was great,all the staff really professional and friendly

The shower could be better. It was not working well in room 201

Loved the location the bar upstairs was great with a lovely view and good music. All the reception staff were friendly.

There were damp stains in our room, the eggs Benedict for breakfast was all wrong, using tartar sauce instead of Hollandaise sauce and the bread was soggy and eggs undercooked. The pool was freezing even on a very hot day. The shower cubicle was really small and with the shower being quite powerful it drenched the bathroom.