Breakfast was very good, self service buffet with a very good choice of food, good attentive staff who kept the place clean after guests finished their breakfast. The food in the small restaurant on the ground floor was limited but reasonably priced and of good quality. The reception staff were helpful and you can buy train tickets from them(for operational reasons you can only pay cash for these) which you need before you board the train. The station was only a few minutes walk away. Some of the local restaurants are quite pricey so be careful, check before you buy! The room was clean and comfortable with satellite TV. Interesting artworks were on display through out the hotel. Adequate parking was provided without charge.

The only criticism was the additional charge to use the sauna etc.

We needed a place to sleep overnight in transit to other destination. First of all it's close to the airport, 2ndly we were checked in and out in less than 5 minutes. Rooms were readily available upon our late arrival. In 1 of the 2 rooms we had a kitchenette which was a surprise that allowed us have tee with sandwiches after long airfare. Breakfast is awesome, you have quite good variety of cuisine. Atmosphere in the hotel is very nice and hommy. Train stop is at walking distance, just 300 meters far from the hotel and we got fast to the wanted point. We enjoyed our stay at Art Hotel! Definitely recommend!

Everything was lovely. The room was exceptionally spacy, the bed was big&comfortable. Room even had a jacuzzi bathtub, which was a very joyful experience after the travel. The breakfast was tasty and had a nice variety to choose from. Also we've got a room with a kitchen facilities and a possibility to cook in a small kitchen if needed, so very comfortable staying with children for a bit longer time.

The air-conditioning was not really working and the handles in the bath where a bit out of date.

Location for airport, parking right outside your room easy for luggage. Bar area, breakfast, public space, and gym area was ok with quality equipment. Didn't use spa, so I can't comment. Room ok, bed very comfortable, easy efficient check in and out. Good value and would stay again.

Blinds on windo and exterior door in poor condition in the room. Tv had no streaming facility, so just italian disappointing in this day. Generally mimor issues.

Amazing!!!! The room was so big and beautiful, the bed comfortable, the jacuzzi in the bathroom was great! Everything was very clean. The breakfast offered everything you need with a lot of different things. The hotel itself is beautiful and the staff very friendly and helpful. They organised the Transport to the airport for me and also packed a breakfast package for me, because my flight was so early! Very close to the station, only 4 mins by feet. Price is unbeatable for what you get. Spa area is not included in the room rate. 25€ per person for 2h and you get the are for yourself.

There is only the bathtub with the jacuzzi but no shower and nothing around the bathtub, so showering is a little bit hard. Otherwise nothing.

A quiet neighborhood close to Milano Bergamo Airport. I chose a room that included dinner and got a delicious 2-course meal and added a very affordable glass of wine. Very nice after a long day of traveling! The hotel arranged transport back to the airport the following morning which worked out well.

The breakfast buffet had a very sweat spread, not too much protein/salty food. The room was quite small and very busy. It would have probably been better to take reservations to avoid crowds and long ques for coffee..

Great selection for breakfast. Friendly & helpful staff. Close to Milan-Bergamo (BGY) airport so handy for flights but inevitable plane noise. Within walking distance of town centre with range of pleasant restaurants.

Rooms were adequately spacious and well equipped although some smelled strongly of cigarette smoke which is disappointing in this day and age. Plane noise was present but not overly intrusive.

The hotel generally speaking was perfect. despite the location was a bit far from the downtown and historic center, there is a train-station that takes you every hour to the central station. and from there you have access to go wherever you want. The breakfast was rich and marvelous. the rooms are really clean and the staff are very friendly and helpful and capable to speak English fluently.

The hotel was very close to Stezzano train station which helped me and my friend. The reception desk was friendly and we could check-in smoothly. Other things that appealed to me were the room size, design and the wonderful breakfast :)

We were not satisfied with the bathroom tub as it was not clean. The bed could have been a little more comfortable for the price as well. Location wise it is easy to reach this hotel from Bergamo train station.

The staff were very nice and kind. The breakfast was nice but not rich. We came for one night so it didn't bother us that much.

They keep your passport card as a deposit even if you prepaid but I guess you could deposit a different document such as driving licence, ID etc.