The staff was beyond accommodating and so kind! Breakfast was wonderful! Location was great!

The hotel was great! Booking.com is not. Dealing with booking.com was beyond frustrating and time consuming! I will continue to stay at this hotel as my position has me on travel in Europe 50% of my time. I will never again utilize booking.com to arrange work travel. Because of strict travel procedures that I must abide by, and a schedule that is subject to change (flights cancelled due to weather, orders being updated/changed, etc), working with booking.com was a nightmare experience!

Pool-Fantastic. Female pool attendant did excellent job of maintaining entire pool area. Breakfast decent, but could use more variety. Restaurant excellent, but closed weekends. Loads of parking. Wide variety of TV channels. Staff super friendly especially housekeeping. Wi-Fi Superb!

Apartment rooms very dated and in need of renovation and shower needs updating. Cookware limited and old. Pots scratched and burned in.

The price is good. The room was very clean. Good location (near the highway). Parking available.

No additional blanket in the room. I had a better dinner experience. Their restaurant is closed on Saturdays. The staff did not seem to bother much about this. They just told me to look for something on Google Maps. I could not get a pizza delivered, so I went to the mole opposite the hotel, but it was completely crowded and nobody spoke English. Luckily I had some sandwiches left from my lunch in my car.

Booked two rooms for family holiday and both were ideal. Very comfortable rooms, spacious with excellent air conditioning. Particularly liked the fridges for cold drinks etc. Although restaurant was closed for most of the two weeks it opened towards the end of our holiday and it was very good. Large swimming pool which never got very busy. Excellent breakfast included. Staff were polite and friendly. Hotel was kept clean. Pool maintenance was excellent too.

Cannot think of anything worthwhile.

The location and staff were really great.

The levels were confusing with some being floor 1 here but then a different level was level 1 as well. We finally figured it out.

Friendly helpful staff, excellent breakfast, excellent wifi and perfect location for my purposes. Excellent restaurant as well. The location was good for me, close to my place of work.

The room was a bit spartan, and being located right next to a giant shopping mall is not ideal, but for my purposes neither of these things mattered.

The pool, hospitality, restaurants and accessability

The extra bed in the living room was to narrow and uncomfortable. My son woke up with muscular pain every morning. The aircondition wasn’t working as well as in our familys rooms in another part of the hotel. Hot in the morning.

The friendliest service, the beautiful pool surrounded by a garden, cleanliness, the restaurant was brilliant so many choices, the breakfast buffet was very generous (we saw people taking trays of food away 🙊), our room was so big…and the air con was great!

This is a small thing but drinks 🍸🥂 and snacks by the pool would have been great…nothing fancy just a can of soda or beer and crisps 🥹

The breakfast was amazing! Pool was very large and our family had so much fun! The property is right next to a huge shopping mall and we were able to get snacks, shop, and get to experience Italy with comfort by staying at this hotel! i recommend the family suite for families!!

booking.com did not post the photos of the actual rooms we were booking. I recommend if you’re booking for multiple families not to book together, but book separately so you see the exact room you’re getting instead of combining them. The property was very accommodating to us wanting to change our room to a larger room. They were so helpful to get us what we were wanting.

Close to the exit of the express way and beside a shopping center. The room was extremely large and an oustanding shower, massive space. Breakfast was exqusite, with a variety of choices. What I can say more, if you have the chance to visit Vicenza, give a shot to Hotel Victoria.