The hotel was lovely. The staff helpful & pleasant.

This has happened several times to us in Italy: we can’t find the places where we want to stay because the signs are small, missing, or covered by plants & trees. It’s very frustrating to drive around & ask people, especially in a city, for assistance when with a little thought & larger signs we could find the hotel ourselves. The only visible sign for the Best Western was the word “HOTEL” in huge letters on the side of the building and a tiny sign we could hardly see when standing right beside it.

This was not my first stay at the Best Western Hotel in Viterbo. I traveled with my wife and daughter. Valentina and the other staff members were exceptionally professional and courteous, as usual. The breakfast was very good, and our room was clean, included a balcony, and was very quiet. The downtown area is not too far from the hotel, and there are several restaurants nearby for dining.

Nothing to report.

Staff were very friendly and helpful, and the breakfast was good value for the money. Also, having the parking (paid) at the front door was a bonus. If you go to Viterbo for the Papi Spa only, then this might be a good place to stay as you need to drive to the spa.

Location was 1.5km from old town which means you have to drive into town. At night this was OK but during the day was somewhat difficult.

The hotel and it's staff were fantastic. The rooms were clean, the breakfast had plenty of choice, including bacon and scrambled eggs along with a full continental selection. There were great restaurants close by as well as a small ish shopping mall with a supermarket.

Air con seemed to be intermittent but not a huge problem

Very close to main Riello bus station so great for cheap day trips by public transport to Tuscania, Caprarola, Montefiascone etc or to other destinations. Supermarket and shopping centre nearby. About 20 minute walk to Porta Fiorentina or use bus. Clean, modern and comfortable with courteous staff and a room safety deposit box.

Nothing

Most wonderful staff at reception & in the restaurant where they serve a great breakfast. All the staff were polite, professional, accommodating & always a smile for you. Basic, but both bedroom & bathroom are a good size with room to move. Ideal location for visiting old town of Viterbo, which is only a few minutes away from here by car. Safe, easy on-site parking for 5 euros a night was also welcome.

Nothing, would go back again.

Excellent breakfast. Friendly staff. Good size room. Had coffee/ tea making facilities in the room - most unusual in Italy but very welcome. Comfortable, large bed. Really, no criticisms. Room and public areas very tastefully decorated and furnished.

The bar open later than 5pm. The highly rated fish restaurant opposite was closed! But a decent pizzeria next door. If you want wine with your meal then it’s too far to walk to the town centre. Free parking in the town.

We chose this hotel, which is a short drive away from the centre of Viterbo, as an overnight stay on the way home to France. It's not in a very interesting location but it has some excellent features. There is free, private parking; the hotel is pet-friendly; it serves a good breakfast; the personnel are efficient and extra friendly (thank you to our breakfast waitress who brought extra bacon for our dog); the room was quiet, spacious and with a comfortable big bed. There is no restaurant at the hotel, but a very good fish restaurant a two minute walk away open even on Sunday evening.

The location not so interesting, but this is not a criticism as I chose a hotel out of the touristic centre - it's just for information.

EVERYTHING WAS PERFECT! The lady at the counter was so so kind and fluent in english which was refreshing, the room was big, and clean, which was also new to us compared to other hotels that we stayed in around italy, and the price was so low compared to others. breakfast was wonderful. The only problem was that it was fully booked for the next night!

Nothing ❤️ other than Viterbo being almost a ghost town, which has nothing to do with the hotel.

Everything! A very comfortable hotel stayed overnight. Good breakfast for 10€ Friendly staff. Parking for 5€ Ristorante Pizzeria Buongiorno Napoli below hotel. Excellent pizza and pasta.

Nothing.