The honest cleaning staff and the lady at the front desk!! We left some clothes hanging in the closet and didn’t realize it until we got home that night I called and it was the same lady that had checked us in and she immediately started checking the place where left things are kept. Thankfully the cleaning staff had turned all of the clothes in! She called me back to tell me she found them!! We were so thankful to get the clothes back!! We made arrangements for someone that we knew close by to pick them up for us. She was very helpful and friendly!! The cleaning staff was honest!!! So grateful for both!!

The beds were very comfortable, the bathroom was very clean, the indoor pool was a nice size and heated ( we loved that). The hot breakfast was really good. And the staff was phenomenal. Probably the best hotel I've stayed in

There was literally nothing I could have asked for to make it a better stay.

The staff was super helpful and courteous. They handled a storm and loss of electricity calmly and did their best in spite of it!

Being there in a storm where the electricity went off, but this was not the fault of the staff.

The staff went out of their way to make our stay very special, especially the lady at front deck day shift... excellent breakfast..and well lit parking.

We only planned one day in the area.u

The entire facility was very nice and clean. The staff was very nice and responsive.

The pool needed cleaning and the gym only had 3 pieces of equipment and one was out of order.

Location is excellent , good for families or big groups , close to everything that you need ( Flowood is 5 minutes from Jackson ) , Tracie ( sorry if a misspelled your name ) was an excellent host in the lobby , room are spacious and comfy , good breakfast , i definitely recommend this hotel and what i didn't like is not enought to deter me from coming back if i have the oportunity to visit the area again.

Didn't like the pool , looks like they don't add chlorine when needed and water when showering and washing hands feel like oily when trying to wash it out , it take forever to feel hands/body free of this oily sensation , it sounds crazy but we are from the Boston area ( Northeast ) i have been in a bunch of hotels in and out of USA and this is a first ( first time in the deep South though ).

The hotel was very clean and smelled nice. Staff was Friendly. Price was good.

The bathroom sink was very slow draining and the toilet would continue to run unless you rattled the handle. NO soft drink or water vending. Not sure if there was ice.

We were in town to visit family and the location was perfect. The breakfast was very good. There were a lot of selections and everything was fresh.

Nothing.

It was quite, had very clean pleasant smell upon entering, and close by really nice restaurants.

Entrance could have had a little more lighting for a modern look.

The check-in staff (who we saw during check out the next morning), were wonderfully friendly and personable. I wish I caught their names better.

Nothing really.