The foyer of the hotel is beautiful and the 24-hour coffee shop is wonderful to have. The staff at reception were great. The bed was very comfortable and the room was spacious. The seating area in the room is really lovely to have. I liked the decor, but my partner was less impressed. The hotel is in the quieter financial district, which I preferred. There are plenty of good restaurants a short walk away. The restaurants in the hotel all served good food.

We arrived at 2am instead of 7pm as our flight was delayed. We went out and, upon returning many hours later, were told that the room could not be made as we checked in after midnight. It made absolutely no sense to me, especially as we paid for the room since 2pm that day. This 5☆ hotel will not provide you with bathrobes or slippers, so take your own with you. Every day, we had a different number of towels. We were 2 people in the room, so it should not be so difficult. The swimming pool is located in such a strange place that you feel like you are in a fishbowl, right in front of everyone and everything. The pool was packed, and there was not enough seating. The tv in the room is rather old and not smart at all, so take a tablet or your computer with you.

I love the breakfast, the rooms were clean, the staff were friendly and hotel was clean and nice… my 3rd time staying there and I’m definitely going back.

Don’t have any dislike

Breakfast was diverse. Pool was basic but very clean. The room was spacious and comfortable. Needed more English programming though and a larger tv. Staff was helpful and understanding. The hotel’s ambiance was amazing.

There was no drink in the refrigerator. Found a cockroach in my room. The toilet was difficult to flush especially knowing that I was wearing nails. Needed more coffee. The window to see the city was very dirty.

The hotel is located in a business-central area of Panama, so I felt safe during my visit there. It was easy to find different restaurants within walking distance. There was also a mall, a dollar store, a Starbucks, and a Panama's version of a "Kentucky Fried Chicken" within walking distance of the hotel. My room was spacious, the bed was comfortable, and I rested well. I did not have a good view of the outside of the property from my room, but the inside of the room was nice. The breakfast at the hotel was exceptional. The service at the front desk and the service at the on-site restaurants was great! There was a wide (HUGE) selection of various food choices at breakfast. I was amazed daily with the breakfast choices from this resort...outstanding!!! The other restaurants on the property had a great menu selection, I enjoyed dinner at the poolside on two different occasions. My friends and I sat at the pool side area lounging and talking for hours. It was quiet and the ambiance was spectacular. There was no shortage of great food, I truly enjoyed my stay at the hotel and in the country of Panama!!

Located in a great location and the staff was very friendly! The buffet breakfast was incredible with so many options to eat in the mornings. Stay was worth it just for the breakfast .

My only complaint would be that the carpets in the hallways could do with a professional cleaning as they were a bit moldy smelling.

Location.

The Refrigerator. I had medicine that needed to be refrigerated and refrigerator was not cold enough to keep my insulin’s cold.

Breakfast was good , variety of food was great.

Hmm..I had to leave in the middle of breakfast abruptly and i was a bit dissapointed i could not take some of my food that i already started to eat with me.

I only stayed here due to the breakfast reviews and it didn't disappoint. A real delicious spread of food with something for everyone.

I found the room to be cold. No need for air-conditioning and the additional throw wasn't enough, I needed a duvet. They need a queuing system for some of the breakfast stations as it was a free for all. The women in the coffee shop between (6pm -9pm) misheard my order and were rude when I corrected them then continuous off during all interactions during my stay. I ended up going to Starbucks next door. With 33 floors and only 6 lifts, expect to wait during busy periods.

The hotel is located in the city centre and has a few interesting places nearby like a pharmacy, restaurants, supermarkets, boutiques, etc. The room was spacious and comfortable. The wide array at the daily buffet breakfast was scrumptious and truly appreciated. Our flight arrived early, and while check-in wasn't until 3 pm, we were able to check-in around 1 pm after exploring the neighbourhood to pass some time. We were celebrating a birthday, and I reached out prior to arrival to see if Riu offers anything special for birthdays. They confirmed and eventually provided a complimentary amenity, which was a pleasant surprise to the celebrant. All in all, we had an enjoyable experience, and I would unreservedly recommend this place to anyone visiting Panama City.

I cannot think of anything I didn't like about this hotel.

Close proximity to a lot of places in the city.

The hallway of my floor really smelled bad. I was on the 15th floor.