Hotel is quite new. Breakfast is great with d.i.y. seafood bowl made from fresh shrimp, salmon, scallop, squid, fish roe. Room is clean. Bed is comfy. Location is near Sapporo JR St. From the JR station, follow the sign to Namboku line subway and take the escalator down to underground town. Keep walking until you see Delifrance/McDonald on your right. Next to it, is a glass door to Noasis 3.4, go inside and when you find Ootoya, take the escalator up at the front of Ootoya. From there, go out the building via the hall way. You are now on street level. Turn left, walk towards the intersection, you will be able to see the Solaria hotel from there. During cold weather and snowy slippery road, you will appreciate this underground town/walkway as it keeps you warm and easier with your luggages. The hotel provide pyjamas to be used at their public bath, but you can use it for sleeping too. The hotel also have washing machine with dryer using 100yen coins (600 yen for 3kg), you can use the fending machine if you dont have enough coins. They both located at B1.

The dryer in the washing machine sometimes couldnt completely dry the thick cloth, so you may need to dry it more.

Location is OK, its not far from the exit D-Liveplace** (if you use google map its always guide you through JR station exit at Daimaru) and underground walk is really help in winter its can direct you to Odori, Susukino and Tanukikoji by walk or train. The location near JR station is really great for you to transport to nearby town such as Otaru or to the airport and there are many shops and restaurants all the way in Underground walk. The hotel system on TV shown status of Onsen whether it crowd or vacant and the Onsen (even I think its not really mineral water like really Onsen in outskirt) its still great and have the same function. The lodge style room have separated toilet and bathroom. Hotel have Microwave and vender machine on B1 floor.

The room is quite small and don't have much space if you have big or many luggage it will be a problem, The room doesn't have wardrobe only hanging wall. You have to take your own slippers from the room to Onsen and well kept because there are people who could (intentionally) take your slippers and leave you bare feet to go back to your room.

Fluent English speaking staff with good attitude and very helpful. The onsen is clean and comfortable. Room is spacious and very comfortable

The restaurant seating arrangement could be better. It’s always a long queue at every hour. It could consider using QR code to allow guests to track the table status or allow guests to take away continental breakfast when it’s over-crowded. On one day we arrived restaurant at 6:30 and we waited for more than an hour; in the end we had to give up breakfast for the day to catch our train. I had also tried to ask the manager to allow us take some bread with us, the manager refused. We could understand that but would also like to encourage the Hotel to study a solution for the long queue.

my room type was spacious, window was L shape and could view the renovating Gov. office in sapporo, and facing tree tops, walking distance to Daimaru , Apia, Red Terrace, a lot of food choices, hotel breakfast was great

last day male staff helping with luggage storage wad a bit strange, staff without smile and look upset

Fabulous breakfast with lots of choices. We made sashimi bowls each morning. Eggs, bacon, breakfast sausages, salad, fruit, French toast, and ice cream. Not crowded during our stay. Room was a little small but with comfortable bed and nice shower. Coin operated combo washer/dryer - 3 in men’s onsen and 4 in women’s onsen with on screen progress on room TV. Front staff helpful with nearby restaurant recommendations that were all very good. Location is about 2 blocks south and 2 blocks west of train station.

Nothing

The staffs were really helpful and attentive. None of them has ever shown any signs of rudeness and they try so hard to communicate with you although their English is moderately good. The place is so central and near to Sapporo grand station and Daimaru and distance away from Odori park and all major shopping locations. The hotel is situated right by the old Government office by the way! The breakfast was fantastic with a spacious dining room so, one can never feel cramp. Salmon roe (Ikura Don) was also available for breakfast so, it’s all worth the pay for breakfast course at the hotel. Olsen was also amazing.

The only thing is the only small window in the room which can be a little claustrophobic but, it didn’t bother us even we’d prefer to have a bigger window when choosing an accommodation.

The hotel was super close to Sapporo Station, which was a huge plus. The room was like a little cabin in the woods, and I loved the cozy vibe. It was spacious, clean, and quiet too. The public bath was awesome - big, clean, and the water was just the right temperature. But the breakfast was the real winner. There were so many options to choose from, and being able to make my own seafood donburi was the cherry on top!

I would appreciate it if the parking fee could be made more affordable.

Pleasant rooms and beautiful lobby. Really good breakfast. although with the food set up generally in the middle of the room it made things a little untidy. Comfortable beds

CHECK IN - complete lost in translation. Booked an additional night, requested that we that we did not want to change rooms, hotel said that we need to pay cost difference on check in. Paid on checkin. Next day - keys did not work, wanted in more money. Then the next day breakfast not available. Oh you did not pay for breakfast. Booked a King with shower, had to pay extra for a queen!! First for me. Wrote a note via bookings, got a long winded answer. When they request you to pay an amount on check in for the additional charge i did not expect to have to go back twice again to the cashier to pay additional $$.

We stayed for 11 nights around 2024 Xmas. Location was fantastic! Room space was not exactly big but was very well designed and offered almost all things/ functions needed. We booked 2 rooms and hotel staff managed to give us 2 rooms next to each other. Public bath was also very comfy.

Nothing. Hotel doesn’t serve dinner. They have breakfast and lunch available.

The breakfast was excellent. Even though I didn't prepaid, we were able to get in and pay at the site. We also like that the hotel has a fairly large public bath. Location of the hotel was great as it is near Sapporo Station.

My slippers were being taken twice (I only stayed for 2 nights so I only visited the public bath for two times). Both times when I got out my slippers were gone. Also the laundry machine was not enough.