Closeness to all the major shops, easy access.. The breakfast was Devine,wide selection of choices the porridge each day as my favourite .. the front reception attention to detail is superb. The willingness to help is great. Martwain was so good to us.. best taxi driver wayne so accommodating and helpful.. The way the hotel catered for our needs by providing amenities as it was carnival to ensure smooth transition i think this needs to be commended . The room was lovely the view was not great but the ambience was appreciated , the bed was huge and we were a party of 4 and no issues at all.. Very Good Hotel

got some food from the hotel i think 25us for chicken and chips was a bit expensive but it was sooo good non the less ..

Location was good. Breakfast was ok, but could have had more choice, also when items were finished (even at 8am) they were not replaced as they had run out! Dining room quite small which meant I had to share a table on at least 2 occasions. Rooms were nice and large, but felt quite dated. Gym was good but small. Didn't use the pool or pool bar but spoke to others who enjoyed these. Hotel could do with a refurb at some point. However, staff were quite helpful and attentive. Parking available, although on a Friday and Saturday evening the carpark was full!

Breakfast could have been better, with more choice and refilling items. Parking could be a problem on Friday and Satruday evenings

Lovely Hotel Clean Lovely and Helpful Staff Housekeeping cleans daily , and does a great job Great Location Overall my stay was great and relaxing

Internet on my floor was very slow, my laptop had issues connecting Breakfast buffet could have had more variety, Staff needed to be more attentive to keeping buffet area tidy, replacing plates and glasses quickly for guest, getting tables cleaned for guest. Main Staff at the door was absent all the time, so their was no guidance as to where to be seated. You just walk in. Despite this but overall wat was served was tasty.

I thought the breakfast was very good although I would suggest that the hotel provides more selections daily. I would have a full Jamaican Menu and also a full English breakfast menu daily apart from that the service was excellent. I would like to praise Cecile Reynolds who went above and beyond to help me with my reservation. I would like to thank her personally and to congratulate her for giving her staff all the up skills needed to run the reception desk. Also a special thank you to the receptionist that checked me in on the 31st December 2024, it is nice to see that we are valued when checking in for the 1st time. I enjoyed my stay so much that I made another booking for 5th January 2025. The property is newly refurbished and has all amenities needed whilst staying in a hotel. I have stayed in hotels within walking distance from the Courtleigh Hotel and I would rate the Courtleigh hotel 10/10

There was nothing about the hotel that I did not like it was a great experience.

A true luxury hotel Where Old world charm and elegance meets neat sophistication The pool deck nice area was great place to sunbathe Beds and pillows very comfortable and balcony room spectacular -panorama of city lights at nights and daytime views soothing on eyes as far as south coast St Catherine to Kingston harbor. Mountain views was seen as a backdrop too. Check in was delivered with earnest efficiency and Front desk was very accommodating throughout my stay. Excellent staff ball men were very professional Breakfast was good selection of American- Jamaican dishes. A true Resort atmosphere in the heart of Kingston. You will not miss the beach here A Perfect oasis when you come for business in the Capital of Jamaica

Nothing

The staff are excellent especially Joseph. The room was top quality. The restaurant is excellent. Breakfast could be improved upon as the selection was not great. There should be a good option for Jamaican breakfast eg akee and salt fish within the buffet and a section for custom made omelettes. This is the offer at Spanish Court. The only down side was the requirement to leave the credit card details at reception when checking in. This is unnecessary and tasteless.

There should be a good option for Jamaican breakfast eg akee and salt fish within the buffet and a section for custom made omelettes. This is the offer at Spanish Court. The only down side was the requirement to leave the credit card details at reception when checking in. This is unnecessary and tasteless.

Courtleigh is located in New Kingston. It is across from the Emancipation Park, a good place to run, walk and spend time with your family. It is also located within walking distance to restaurants, Supermarkets, Banks, and other hotels e.g Pegasus, Courtyard Marriot and Liguanea Club etc. Lots of businesses are in New Kingston including the Ministry of Tourism, and The National Housing Trust etc. Again they are within walking distance to Courtleigh. The Staff are friendly, professional and helpful. They will try to help and resolve any challenges you may encounter, as it pertains to the hotel. The Courtleigh Hotel is cozy and comfortable.

Our extremely short stay.

Overall, my stay at the Courtleigh was very good. My mission was to stay a couple nights to put my sister in a Nursing Home, The family came and this was helpful. Everything from check in to check out was good. Excellent breakfast that had Jamaican as well as American foods. My sons loved it. The location was great and we were able to walk to almost everything. Taxis were available and we developed a relationship with McKenzie of JUTA, he is a very good person overall, I rate the stay excellent.

Nothing

I like the suite. It was very big with two queen beds and a sofa almost like an apartment with a big fridge and stove and sink which was closed off which was nice. The free breakfast was really helpful. It was close to Devon House and Emancipation park and close to the Knutsford express bus. Overall it's a very good location. It's not a modern updated hotel but I like the quaintness and decor in the lobby and the refreshing drink you're served when you first arrive. Also there's melon infused water available in the lobby. The staff was very friendly.

No complaints

The hotel was very clean. Everyone who worked there was super courteous and professional. They are well trained. The food was superb. Love the porridge. The location was a little bit away from places we wanted to go but walkable.

I think they could put chair socks on the dinning room chairs to reduce the streaking noise from the tile when you pull out the chairs. They sell chair socks on Amazon to stop that noise.