The hotel is modern and beautifully designed. We found it very convenient that our family room consisted of two connecting twin bedrooms, each with its own bathroom. All hotel staff from front office to housekeeping were highly efficient, friendly and professional. The parking elevator was great to drop off and pick up our car with ease - just make sure you grab everything you need from the car before dropping it off.

The hotel car park is accessed from the side alley (Haruyoshi—koan-dori Ave) through a narrow entryway. We used these coordinates (33.5828169, 130.4075365) for navigation because you could easily miss it. There was a very strong aroma in the lobby that made us a bit dizzy but thankfully we did not spend much time there.

1. The bathroom/toilet was very clean. In fact, it looked like it was new and never used. I also liked that they provided 3 sets of very clean, nice smelling white pajamas of comfortable material. I also liked their uniquely brown slippers. 2. The frontdesk lady was very helpful. When she could not explain well in English, she took out an appliance which was able to translate Japanese into English. 3. There was a self-check-out machine. When the frontdesk lady saw that we did not know how to use it, she was was quick to ask us to go to the frontdesk so she could take care of our check-out. It was very quick! 4. The hotel was right across Lawson and about 2 blocks away was 7-11 convenience store. At the side was an alley with several eating places. Unfortunately, it was already 8pm and the only restaurant open was an Asian Resto which closed at 10pm. Fortunately, the shop owner was very accommodating to our needs. 5. If you need a taxi, the frontdesk will arrange for a taxi to come to the hotel.

We paid for 3 beds in a room. The sofa was converted into a bed. It was quite crowded because we had 3 big and 3 small luggages.

The location is pretty convenient for us! It is close to a subway station, and both Tenjin and Hakata station are within walking distance (~20 min). Overall I love the neighbourhood-- it feels safe, and we can easily access convenience stores, restaurants, and drug stores nearby. The hotel itself feels very stylish. My friend and I stayed in a comfort twin room, which is more spacious than we had expected. We were both very pleased to have space to open our big suitcases. Another feature I like is the big flat screen TV in this room, which is really just a nice bonus, as we came to fukuoka for concerts so it was nice to be able to play some of our idols' videos on YouTube.

As many have pointed out, the room isn't well-lit, which can be a problem for applying makeup. Also, we find the cleaning staff's standards... interesting. The trash bin in the room is quite small, so sometimes we couldn't throw bigger stuff (e.g., finished bento boxes, bottles) inside, and just left them next to or on top of the bin instead. In our opinion, it was very clear that those were trash, but the cleaning staff didn't always take them out.

This hotel is very nice. there are bus stations around the hotel and very close. If you want to go to or from Hakata Station, there is bus station just 1-minute walk. Next to it is the famous market (Yanagibashi Market), where you can find seafood, mentaiko, kamaboko and Japanese sweet. The receptionist staff, name Toyoshima/Aiza is super super nice and helpful with our problem. She did extra miles to call, contact the Yamato Transport to find solution to the problem. Check in and Check out are simple and convenient. The water pressure for rain shower and handhelp shower is good. You can borrow hair straightener

not providing cottonbud and face/body lotion. (it is mentioned that the amenities includes cottonbud). There is certain smell in the bathroom. The smell is there when we arrive, even we sprayed the room deodorant and turn on the air purifier

We came back to this hotel for the second time. Everything was excellent. Amazing staff. Clean and welcoming environment. Beds were very comfortable. Big shower. Good breakfast with both Japanese and continental options. Good position between city centre and train station. Easy access to bus and underground services.

The room was quite small, but comfortable.

Clean hotel and friendly staff.

Carparking fees of yen 1700 per day are too expensive given that several public carparks nearby are 300 yens from 8pm to 8am. There are only 3 coined washing and drying machines and always fully occupied or with washed and dried clothes unattended during night time. It will be good if hotel has rules to prohibit users from leaving washed and dried clothes unattended in the machines for more than 15 minutes.

We hv connecting rooms, the room is spacious, clean and water heater work well, short walking distance to Hakata station and Tenjin area and about 15minutes walking distance to Hakata Canal City, the rooms came with 2 bottles drinking water this is very unusual during our stay in Fukuoka usually rooms do not provide drinking water. Nearby the hotel have Lawson, drugs stall and local supermarkets.

The staffs could be more friendly.

The location was perfect. It was easy to move around as it was very close to the train/subway station and bus stations. It also had a lot of convenience stores around the property. We were very close to the center of Tenjin. Its area also had a lot of dining options plus it was right beside the Yanagibashi Rengo Market.

All the staff were very friendly and helpful. Can see Netflix at TV. Nearby have supermarkets and nice restaurants. Quite and have good sleep.

Overall were very clean, maybe there have Eco policy, if the pillow case and sheets can change will be better. The car parking entrance is not easy to found, it is better to take a look first at the first time.

Excellent location with a secure parking system, modern and comfortable rooms, all staff are very friendly and professional, lots of hidden gems in the Yanagibashi Seafood Market next to the hotel

On this trip we found the coin laundry and dryer machines to be a bit dirty