The hotel was perfect for what we needed. We wanted a quiet evening away from the cities between Tokyo and Nagoya, and we also wanted a chance to see Fuji in all of it's glory. It was a 45 minute walk from Shin-Fuji station which gave you stunning views of the mountain as you walked towards it. It was 2 minutes from a local supermarket, and 10 minutes from the town centre that had plenty of bars and restaurants for food and drink. The hotel staff were incredibly friendly and accommodating and there were documents in both Japanese and English that explained any information we needed. There were decent amenities, and this was exactly what we wanted from the hotel.

It was quite a basic hotel with basic amenities. There was a fridge in each room but the microwave was on the bottom floor, and there was a vending machine again on the bottom floor.

The view of Mount Fuji was amazing!! It was a pity it was a very cloudy day the night we visited. The room was quite comfortable, and the toilet is decently big. They have washers and dryers for you to use & they provide pajamas as well. The bread in the breakfast provided is phenomenal!! They also have water & tea dispenser on the lobby from 3pm - 11pm. I liked how it’s a no shoe hotel, so you had to wipe your luggage and keep your shoes at the lobby. There is free parking less than a minute walk away from the hotel.

The breakfast is abit lacking, only the bread was nice. The room is a little small, we could not open 2 luggage’s at the same time.

Veeery good breakfast, we were lucky to have the room with Fuji-san view, very careful with cleanliness - ask to clean luggage wheels at the entrance and locker system for outside shoes, bus stop right near the hotel

A bit complicated system with outside shoes lockers, sleepwear were outside of the room and extra towels are near the elevators, after breakfast all the clothes with fried food smell, not much attractions in the town when there is cloudy or rainy weather and Fuji-san is shy, don’t recommend to walk from Shin-Fuji station to the hotel, find the bus or a taxi, because the road is through the plants and factories and road with dust and air pollution due to the trucks along the way.

Excellent hotel and service. Loved the traditional breakfast, best food I had during my whole Japan trip. We also appreciated the daily room cleaning.

If you are planning to travel to Kawaguchiko etc, it is quite hard to navigate with public transportation. I think there’s a bus but it only goes twice a day only. It took us roughly 2 hrs one way to kawaguchiko. Had to get a Shinkansen from shinfuji station then get a bus from Mishima. It is fairly close to Fujinomiya but have to take a taxi. Taxis are bit pricy there.

I was on the 7th floor and had an amazing view of Mt Fuji out my window. The staff were friendly and helpful and welcoming. A more traditional Japanese experience than staying in a city hotel. A traditional Japanese breakfast was included. I highly recommend this hotel as a base to explore the area. The bus stop with regular buses to the train stations is right out the front of the hotel. It is great value for money and an authentic local experience.

Everything was very good.

Wow wow wow!! The views were next level. We could see Fiji from our window (request this side) I’ve never been in a hotel so clean in my entire life it was spotless Staff lovely, breakfast plentiful (thought some strange selections) Great that movies were also included in the room! Restaurants nearby

Sadly our fault we didn’t realise how far the location was from the Fuji attractions and the main spots. It’s near a lovely park but otherwise you need to travel 1 plus hours to get everywhere. But it’s great value for money for what it is.

The room with great view to Mount Fuji! There is a laundry room. You have to leave your shoes downstairs so there is no dirt in your room.

If you arrive early in the morning with a night bus, there is no busses going to the center in the early morning, so you have to walk around 3 km from the station. There is nothing much to do in the city. Breakfast was only Japanese food. There was a mix-up during check-in and the older customer service person behaved inappropriately. All the other staff though were super friendly!

This was the best hotel experience for me during my Japan trip. I had a good view of Mt. Fuji from my window. The staff were friendly and helpful. The room was absolutely fantastic. The hotel offers a Japanese guest experience as true as possible. You will need to remove your shoes at the lobby (as in Japanese custom) and put it in a locker. The result, absolutely clean carpets from the elevator, corridors and in your rooms. The windows in my room had Japanese style. The ceiling was painted brilliantly, the bathroom had shower and the typical Japanese bath system as well. Separate fully electronic toilet in the room. Nice experience overall. The breakfast was good and filling. An excellent experience I have to say.

Though the hotel is not very far from the station, this could be an issue if you want to take a bus late in the evening as there are none. Not an issue in the day time, to Shin Fuji and Fuji Station. Not the hotel's fault, but pls keep this in mind. Taxi from the station is around 1600 JPY. But this should not be the reason to pass this hotel up. If you get a room here, Book it without hesitation.

1. We asked for a room with Mt Fuji view, and it was incredible to wake up and see the mountain right out of my window 2. The breakfast was good. Nice selection of traditional Japanese food (we had curry with rice, a little heavy for breakfast, but why not) 3. There was free parking. One of the rare finds during our budget road trip 4. The room was decent and clean

I know they try to have some Japanese element in room decor and bedding style. But that’s just not much of a thing for me, especially the bedding. The room can be a little bigger for sure. I was not used to take off my shoes and put them in a locker right when I entered the hotel lobby.

The man at the reception was supper helpful with information and it made us change our plans and cancel a night there in order to go to the lakes instead. They were very kind and let us cancel. The room is clean and the view of Fuji in our windows in the morning was awesome.

The room is small. But not smaller than many other hotels in Japan. There aren't many places to eat nearby. There is a not so pleasant smell at the reception from the kitchen nearby. Fuji city is to be avoided. Industrial city.