99% of the staff does not speak English but all are very friendly and try to help. The public bath was nice. Free breakfast was awesome. You can rent bikes to explore Hikone (there are only 2 though, and sometimes get used). Parking is free. The ramen restaurant near the hotel was excellent and there are 24 hour fast food options close by, and a 7/11. The room was pretty comfortable. Price was nice. They have a shuttle as well.

Extremely slow WiFI and not reliable. Location is pretty far from Hikone Castle. If wanting to explore Hikone, there are better hotel locations. If you have a car, this is quite a good location.

The hotel was clean, comfortable with a friendly staff. Rooms were compact and well maintained. There was a generous breakfast but with few concessions to Western dishes. Again the dinner choices were Japanese - but well-served and tasty

The hotel’s location was a slight disadvantage being some distance from the town centre. To be fair the hotel provided a free shuttle bus service to and from the station. The hotel was not helped by the failure of the town to make their public transport more accessible for western visitors with routes and ‘next stops’ flagged up in English as in nearby Kyoto. Also the get on get off tour buses only run at weekends. Also not all the reception staff were confident with English. However I would stress that they were very keen to help.

I stayed here en route on a driving trip and was very glad to check-in easily and find the room was clean and quiet. The hotel has an onsen but I didn't visit it so cannot comment, but the buffet breakfast was good with a variety of Western, Japanese, meat, fish and vegetarian options. The staff were friendly and helpful.

The hotel is on a busy road and the entrance is not clearly marked. I mistakenly turned too soon into the car park of the company next to the hotel and as they are fenced off, had to get back onto the road to turn into the hotel's car park.

Free parking, near a mall (food court), communal baths (I didn`t know that until I had already used the one in the room), great breakfast, amazing value, there is a kettle, tea, coffee service in the lobby, quiet although the hotel was clearly full as it was a national holiday

I opened the window and small bugs came in. Maybe that is why electric air cleaners are provided. The communal bath looked small.

Easy check in and check out. Good for an overnight stay or if you are only there during the evening and night. Rooms are spacious when compared to an APA in Tokyo. The breakfast is simple but has a lot of variety.

The location if you don't have a car is a little awkward. The bathroom steams up really easily so drying off needs to be done outside the bathroom.

The staff are hard to fault, they were polite, friendly and helpful. The general aesthetic of the room (and hotel) were great. The breakfast was execellent both in terms of flavour and variety and things were well organized.

The shower in the room was uncomfortable and the location was not as great as I expected - the closest station is not served by JR and the train runs infrequently.

Breakfast was very good with many choices. The location was very good for what we were there for.

The mattress was quite hard.

Breakfast so good!!!!!!! Staff is nice!!!! Have shuttle bus to go to HIKONE station! (Have to book, just talk to staff is okay)

If no shuttle bus, a little bit far. Only have one 7-11 and 1 Yoshinoya and 1 Matsuya, if arrive at night, no place to have dinner

Easy to find . a bit far from the castle 🏰 excellent value for 💰 money the room is comfortable enough and the breakfast was adequate the staff we're very nice

The beds were a bit hard

Good breakfast. Room are clean. I stayed on the 10th floor and the view is nice. The car parking lot is spacious enough.

I feel the pillow and bed are not so comfortable. It's not bad but not so good.