This is a first rate ryokan located in the heart of Miyajima. They definitely know how to take care of their guests. We stayed in a western styled room with its own Japanese ofuro (bath) that had a wonderful view. They also have a restaurant the serves outstanding fried oysters and other Japanese cuisine.

Nothing

The staff were exceptional. They provided expert advice and assistance with everything from restaurant bookings to luggage transfers. The hotel is stunning with amazing views of the sea and Torii gate. We upgraded on the second day to a bigger room with a temple view and it was really worth it. The staff were so helpful in this regard. The restaurant was very good. The rooftop terrace was amazing with stunning views. The private bean bag rest areas were perfect for our teenagers to chill out. I would highly recommend this hotel. Miyajima is so beautiful with so much to see and do, and a great location for a day trip to Hiroshima.

We should have stayed longer!

The guy who greeted us at reception was very nice and professional! We had some problems with the language sometimes, but using the automatic translator we were able to communicate without any problems! I also explained to him that I had a small tattoo and if it was a problem for the hot spring, and he took care to bring me a covering plaster right after! ❤️ The air lounge is very nice where you can enjoy the panoramic terrace on the large Torii in the water. We had dinner at the hotel restaurant/pub, and the food was very good, I also found a slightly more 'western' meal on the pub menu.

Breakfast is not "a buffet", it is prepared individually and you will find it on the table at a time that you choose on the day of arrival. It's a traditional Japanese breakfast, and I understand its charm. Unfortunately in my case I couldn't eat anything, so maybe I would add something sweet a buffet for those who don't like traditional Japanese breakfast.

Room, public onsen, lounge and roof top with free drinks, even alcoholic drinks and spirits! Great location

Didn't enjoy the in-house food, had the 16k yen seafood kaiseki, felt it wasn't worth it compared to other kaiseki we've had in Japan. Mametanuki was alright. Price ok. Tried the heat treated oyster, think I still got mild food poisoning from it.

Japanese breakfast was great, memorable. Having the yakatas and free bar was a bonus. Roof top terrace was lovely, and with the blankets and private booths the whole area was very pleasant to relax in. Onsen was lovely.

The cafe was very limited and not open all day.

A hotel fairly close to the ferry port and right next to the major shopping streets and attractions of Miyajima. This is a superb location to spend your holiday in Miyajima. Our group felt welcomed by the staff and enjoyed the wonderful amenities (free drinks, onsen, etc.) that were offered by Kinsuikan. Definitely the highlight of our trip in Japan.

I liked all the terraces, book room, free beverages, and the onsen. I felt like I was getting a true Japanese ryokan experience. The front desk spoke just enough English (and had just enough English handouts) to explain everything.

The massage chair was heavenly but it wasnt clean. I thought the price was a little high for what we received. I still would highly recommend this ryokan.

Perfect location with everything immediately around. Amazing rooftop with great view in the bay and the shrine. Even better it comes with a lounge with free drinks and nibbles. Friendly and helpful staff. Traditional Japanese with choice of Yukata and tatami bedrooms.

Most family members weren’t excited by the Japanese breakfast.

Very spatious and clean room. Large set of very nice ammenities. The onsen was very nicely mantained. Also the terrace with free drinks was amazing with the view on the sea.

We eat at the pub/restaurant inside the hotel, we would have prefer a more formal restaurant but it was not offered to us. Overall the stay was extremely pleasant.

I loved staying in a traditional Japanese hotel . We were given yukatas / robes to wear around the hotel . Very relaxing . Lovely free bar on rooftop with views to the torii gate . Great place to sit at sunset . Amazing breakfast . Went out of the way to provideVegetarian breakfast for me . Enjoyed the onsen .