Some staff could speak English well, and everyone was very accommodating about our limited Japanese. The free yukata use was a nice touch, as was the availability of free drinks and ice lollies. We also used the hotel shuttle to the train station, and the hotel boat to Miyajima. The views of Miyajima from the hotel were great, though if you're staying on the mountain view side of the hotel you may see more car park than mountain. We were given fresh towels every day, including when we had the "do not disturb" sign up.

The room was a little small, which is something to bare in mind if you have large suitcases as they are keen to clean the room every day. If you're staying a few days and you don't have a car consider your food options - the hotel restaurant has to be booked (we didn't do this so can't say what it's like). Otherwise in a 5 - 10 min walking radius there's a Gusto family restaurant (very cheap!), oysters, ramen, a konbini... otherwise walk to the station. The walk is safe, but it is along a busy road.

Short walk to the ferry. Amazing sea view, worth paying extra for it. Used laundry facillites, very good. Free parking convenient. Smoking areas on most floors. Breakfast incredible for dish lovers. Really incredible bento boxes plus buffet.

Car park was hard to pull out from, have to wait a while. Busy road. Breakfast pointless for one of us, only fish/salad/egg based food. A bit of cereal of even plain bread to toast would have been nice, but hey, we're in japan, can't expect western breakfast. Great service and views though.

The room was nice and clean, the public bath was big and also had outside bath facing the sea which you can see the nice view. We had only dinner (for two days) but all food each night was delicious! Everything is nicely organized and not too much service which gives us calm relaxing time. I could see many ideas they’re trying to make customers feel comfortable. Also free bus from the hotel to the nearest train station was helpful.

Free drink area was closed at 23:00. I hope it is open for all day and they could serve hot green tea too!

The spa is sensational. Spacious room. Fashionable yukata provided. Nice terrace with a view. Beautiful restaurant with a view. Breakfast is deep and tasty, with nice Bento with daily selection. Many drinks and snacks are available for guests free of charge.

The bathroom is small and overall not that great. The position is great view wise but on the other side you have a pretty busy street, so not a pleasant walk there if you are not travelling by car.

This hotel was fantastic. The staff were lovely. It was clean and comfortable. A little more roomy than most of the hotels we stayed at. The free drinks corner was a bonus and the view was exceptional. Guests are offered a free trip to and from the island which was super handy.

The bathroom was a little smaller than some of the other hotel bathrooms.

The view from the ocean side of the hotel is absolutely beautiful overlooking Miyajima Island and the Great Torii Gate. The included onsen is gorgeous, with both indoor and outdoor pools to choose from. You also get to pick your own yukata to wear during your stay with beautiful designs! Free drinks including beer, coffee and juice as well as icecreams was a nice touch. Loved our stay!

The onsen isn’t tattoo friendly so my partner unfortunately couldn’t utilise it, hopefully in the future this may change!

The room was comfortable and clean. The outdoor bath was very nice, and there was free beer, lemon sours, and popsicles for afterwards.

The shuttle to the train station didn’t start running until later in the morning so I had to walk to the station after checking out. It would have been nice if there was a change machine in the laundry room or if the washing machines accepted transit cards for payment.

great hotel to stay overnight to be at Itsukushima temple early, 10 minutes walk to the harbor where the boat to Miyajima leaves. Nice and clean hotel with fantastic view! Ask for a room with a view.

It’s right across from Miyajima, so it was within walking distance from the train station. The onsen made it worth the price. The breakfast was traditional Japanese with a select few Western items like french toast and cereal.

The room was quite small, but it was only for 1 night and it was doable.

Really nice ocean view onsen. Afterwards you Can help yourself with free draft beer and other nice stuff. Has its own boat and shuttle service to the station.

The pillows where too hard.