Good room size for 3 adults. Pleasant modern design overall. Nice of hotel to provide free shuttle service to airport (but no pickup service from airport). The hot bath facilities was one of the better ones we experienced this trip to Osaka and Kyoto cities. Very good walking distance to Rinku outlet with delicious F&B facilities, and next to train station.

There was no staff at all when we arrived at 1am and you will need to perform self checkin. For an airport hotel that has to service foreigners who might have delayed flight situations, this could be a bit stressful, especially after a long haul flight. The staff appeared to be impatient servicing foreigners during day time.

The proximity to the train station and airport. Good for those rushing for morning flights. There are hydration rooms for you to get cold and hot water . This cuts down the usage of plastic mineral bottles. The 24 hour convenience store was a plus although it did not have many choices. And ofc for shopaholics there is a premium outlet nearby .

The bathroom does not have any racks or hooks for towels and the fact that a 5 star hotel does not have a bathtub. The toilet was without hooks for clothes and the litter bins were the smallest I have ever seen in my travels so doesn’t serve much purpose. The towels were not 5 star towels ; they were super thin and cheap.

A last occasion to visit an onsen before leaving Japan is by itself a reason to visit this hotel. You won't be disappointed by dinner and breakfast either, and by the great view from the rooftop restaurant. Rooms are neither interesting nor deceiving. I've stayed at other OMO locations, and the design was more interesting. But it's more than ok for an airport hotel. Last but not least, the free shuttle service to the airport is super efficient.

Phonic insulation is not perfect, but if you stay there, it's probably just for one night, so...

Self check-in is convenient. The desk is friendly. The room is clean and the hot spring is a big plus during the stay!

My mom was hit by a cleaning cart in front of the room door when she was bending down to tie her shoes. Although it's hard to avoid, my mom did so to help us move our luggage, and the cleaning cart blocked the staff's line of sight. This was the reason why we didn't react at the time. It's not entirely the staff's fault, but we still hope that the staff will pay attention on whether there are children or crouching people ahead when pushing the cart.

Spacious Family room with tatami futons, able to open 4 suitcases fully & stay comfortably bath/shower is separate from toilet & sink - so great for larger party sizes to use at the same time walking distance to Rinku Outlet & JR, easy access to airport (they also have shuttle but we didn’t use it). They have free shuttle from the early morning (5am?) through to 10am but 8-10am shuttles cannot accommodate under 6 due to car seat rules in Japan. Dinner & Breakfast buffet had simple offerings but was enough. the beef served at dinner was amazing. it’s on the top floor with lovely views of the outlet, ferris wheel & sea

nothing

We stayed just 1 night for the convenience of getting to the Kansai Airport. This is a perfect location to be at if you have an early flight out of Osaka. No rush nor stress. They have a self check-in and check-out system (via QR code & key drop). Someone is also there to help you with the check-in, if need be. The shuttle bus service is easy to book with the provided QR code. One can have dinner there or nearby. We didn’t visit the shops. A convenient store is also just downstairs. The open bath is a new and interesting experience.

The air in room was slightly musty.

The space was clean and organized. Great breakfast and dinner provided for guests, views from the top were spectacular. All staff were polite, delicious food, wonderful accommodations. Close to train stations and staff were very helpful with checking in as well as exceptional cleaning staff. We enjoyed our accommodations.

We booked here on several occasions within the month. The different room sizes and costs didnt varry drastically as expected but there was a stark difference in amenities available.

The hotel looks very modern and is located right outside the metro stop before KIX airport. The room was clean and comfortable, bathroom was tiny, but also clean and equipped with everything needed. Wi-Fi and AC were both working well, staff was helpful during self check-in procedure.

There is a free transfer to the airport every hour, which needs to be booked in advance. Unfortunately, we were unable to use it, as the bus was fully booked. We would have appreciated to be informed in advance about limited availability and hourly frequency, so that we would have booked on time.

The onsen, the convenient location only one metro stop from the airport with the metro being a short walk away, the Trial grocery store for good food selections and the staff were very friendly and helpful. The mattress and bedding were very comfortable.

We went to the restaurant twice. The first time was amazing. The second time was the exact same buffet meals as the previous day which was disappointing. We didn’t go again during our week because we didn’t want to risk having the exact same again. The organization of the small room could be better. A fold down bench against the wall in the entrance hall outside the room to be able to put on shoes would be helpful. Space under the bed for luggage would help too, perhaps a murphy bed would be more appropriate for such a small room. At least one comfortable chair in the room would be nice.

The room was clean, so was the bathroom. The location is convenient as it was connected to the train station with a pedestrian overpass crosswalk. There is a Lawson entrance inside the hotel which was great for late night dinner.

The amenities were in the lobby right at the counter which we didn’t realize and thought there were none offered as it wasn’t in the room already. No water in the fridge as well. Also there were not a lot of options for the breakfast buffet. Nonetheless, what we had was delicious.