Everything was perfect. Especially the staff were very nice and friendly. I really enjoyed the spa.

Wish the latest shuttle bus can be a little later so that we can have time to enjoy the night of Shimoda. Only a small wish LOL. Beyond that everything was perfect.

We loved everything and everyone. We were surprised with how many languages the staff could speak. Pool was awesome! Staff was awesome! Beach is amazing and super close! There is great onsen! Right by hotel there is a convenience store and a small Hawaiian cafe which sells great lunch. There is a rental store for surfing and body boards etc.. We had breakfast included and we reserved dinner every night by 4pm. On our last night at the hotel we ordered steak from additional menu. Food was amazing and so well presented. There were washers and dryers, and machine that sells detergent for 50 yen. There is a store inside the hotel where we could buy drinks, snacks and gifts, bathing suits and shirts, beach sandals and sleepers. Prices were very reasonable and gifts were not higher price than anywhere else. One thing we wished for was to have a gym inside the hotel, or indoor pool during the rainy days, although we swam under the rainy day.

View from the room (6th floor) was fantastic. Close to main beach. Pool (especially kids pool) access was easy. Dinner and breakfast buffets had lots of variety and really great for families Onsen was very nice!

Saw several kids slip around the pool area - some parts were slippery and not well maintained! Hotel shop closed most of the day Many people left things on the chairs by the pool for hours while they did other things - so these chairs couldn't be used (annoying for people who were actually at the pool!) Many ants everywhere.....

This is a lovely hotel, very traditional and it's obviously been there a while. The common areas were a bit damp smelling in places, but the room itself was very large and had been beautifully refurbished. We didn't use the onsen, but really appreciated the bath in our room with an exceptional view to the beach. The room was impeccably clean. Recommend that you include your meals in your stay here as there is nowhere else in the vicinity to eat, but also be aware that if you are not Japanese, the food is! The meals are very seafood heavy, which is to be expected as this area is famous for seafood. I found the food quality is fine, but they cater for big numbers so it was a bit flavourless compared to food we'd had elsewhere in Japan. The shuttle service is also a bonus, with the hotel shuttle travelling to and from the Shimoda station every half an hour for most of the day, great for a trip to do sightseeing for the day. All in all, this is a really nice hotel for a more traditional experience.

Everything was as expected and true to the previous reviews.

- Personel was very friendly and helpful - Location with one of the best beaches in Izu right outside the door - Beautiful room with a great ocean view - Beautiful onsen - Huge breakfest buffet and nice dinner

- Pool was not ready yet in end of May, altough it was very warm. Due to the nice beach not such a big deal - No towels for the beach were available at the hotel

Excellent ocean view room with soaking tub. comfortable beds, and lounge chair. The room was more spacious than we have come to expect in Japan. we also appreciated the frequent shuttle service into town and the outdoor hotspring. Generous breakfast. My wife enjoyed shiatsu massage through hotel.

No complaints.

Me, my friend and our kids coming here at the end of summer vacation for last 4 years. We love how it clean, how people are working and helpful there, we love onsen, we like very much location very close to beach so your kids just few steps from ocean, area for kid’s fireworks with everything you need. We even don’t want try another place for stay lately…

The breakfast this year has become more meager…yeah.

The staff was so friendly & helpful. The view of Shirohama beach from our room was incredible. The onsen was amazing…especially loved the outside bath & liked all the products to sample in the bath area. The gift shop was very nice…with prices similar to near the train station. The hotel provides a shuttle to the main train station several times a day which makes it very convenient.

I wish there were more restaurants close by…even a ramen place would be nice.

As ignorant Americans who speak no Japanese the staff were incredibly helpful and patient. We relied on google translate for most of the difficult (translations) conversations during check-in. A wonderful employee spoke English assisted us with the majority of introductions. After a magnificent welcoming and introduction to the facilities we were given the utmost privacy. The staff allowed us last minute reservations for the esthetic room and the private onsen, both of which I highly recommend for couples. The standards male and female onsens we're incredible! The outdoor portion extends from under a cover allowing you to enjoy the weather and ocean sounds while relaxing. It was a great trip within the hotel compound!

The time of year we were able to travel was during off-season for the area. This slower season meant some of the amenities were closed, obviously not the hotel's fault but for future travellers plan accordingly.

Very large room with a bath overlooking white sand beach.You can soak in the tub and watch the surfers. Dinner was awesome - abalone, fish,sashimi etc.