The hotel was VERY close to the main train station which was very convenient. The room was spacious and the beds were comfortable. The bathroom was excellent as well. Everything was really clean and well mantained. We really enjoyed the breakafst too.

The staff didn't speak a lot of English which was difficult at times. We usually rely on the hotel staff when we go somewhere we don't speak the language to help us navigate the city and the communication was very stilted as they didn't speak enough English.

The close proximity to Kanazawa Station was very helpful! Also, the included buffet breakfast catered for Western and non-Western eating styles.

The property was very likeable! The only thing I would note is that for a hotel that says that the staff speak English, it was very basic and we still had to use Google translate for check-in and recommendations (which of course isn’t a problem because we still communicated, but we just didn’t know enough Japanese to try communicate otherwise).

The location is excellent which is right in front of JR Kanazawa station where there are so many shops & eateries that you can shop & eat without any problem. Also , bus terminal is 2 minutes walking distance away from the hotel where you can take most city buses to anywhere of the city. The famous Omicho market of Kanazawa is only one bus stop away where you can enjoy many varieties of fresh sea foods from local areas.

A little disappointment that it doesn't have a local onsen which I can enjoy around the hotel vicinities .

Excellent hotel for a great price, yet with breakfast included and it was pretty good. Just steps from the train station. Staff was very helpful even with a request clearly outside of their responsibilities (we didn't need to use the favor at the end but that was really nice of them). And the breakfast was pretty good.

Maybe just a tad noisier than we'd like to, but that's just because the location and really not a concern.

I really enjoyed staying at a hotel only 2mins away from the train station & bus terminus for my 1 Day Loop bus pass. Plenty of food options around the train station. Check in is 3pm & it was not a problem to have my suitcase secured. My single room was compact but everything worked just fine. Met my needs 100%. The price/performance ration offers good value.

Prime location with great old style service. But facilities and rooms are a bit out-dated. The lovely buffet breakfast makes it all up - full of options and with Japanese traditional breakfast food too.

The quilts are lined with sheets only, not the quilt covers. Kids who sleeps moving a lot can find it hard to keep quilt in place and become messy quickly.

The staff were brilliant and the free breakfast was amazing. The best thing was how quiet the room was- I thought no one else was on my floor (10th) but when I left for check out I saw every single room had been opened for cleaning!! Great sound proofing and extremely comfortable bed too. Its outside the station which is handy. It has some old fashioned rooms but they work perfectly, it’s all neat and tidy and very clean.

Could benefit from an extra plug socket near the bed

The breakfast catered to both of us well. He likes a Japanese breakfast. I like western. Both were provided and were delicious. We were delighted by the laundry room, just what we needed. Also liked the Bizen pottery collection.

We knew it is a smoking hotel so we can’t complain that you smell tobacco smoke in the foyer areas. It would be great if people gave up smoking.

The bed is really comfortable , I sleep really well. Staffs are helpful and polite to me. The breakfast is really amazing , there are lot of choices. Location is really easy to find and close to station.

Air conditioner can not adjust temperature but if you open the window the temperature is really perfect for me.

friendly,helpful staff, staff also helped with sending our luggage to our next hotel.. Easy check in and check out. great distance literally across from the station. continental breakfast 😋.clean and comfy rooms.

no laundry facilities.have to walk off site to a laundrymat to do washing.