Brand new hotel with spacious room and elegant decor. Gym and public bath are good. Breakfast is great.

The location is reasonably convenient but not really at the city center.

Breakfast and room was very good.

It would be nice to have a free internet connection at a hotel like this.

Very nice and still fairly new hotel close to attractions in Higashiyama. I liked the room and amenities as well as the sento bath on site. Breakfast offered a very good choice and even had the original Swiss bircher muesli! The staff was super friendly and international. A subway station is right around the corner, and walking to Kiyomizu temple takes about 20 mins.

The hotel is located on a very large and busy road, but I knew that when making the booking.

The staff. Daniele, madhu and many others have made this stay one of the best in Japan. Their attentiveness and professionalism has made us extend our stay in Kyoto and do day trips to other areas rather than move hotels. How wonderful it is to see such a multicultural team who are so attentive to each guest we came in contact with shows us the Hilton qualities we have seen in many locations around the world.. we will return

The bottom stair at the entry point is less than ideal although there is a warning sign

I love the hotel!!! The design is very lovely and warm, we feel welcomed every time we enter the hotel after a long and cold day strolling around Kyoto during winter. The onsen in the hotel is basic but still great for us beginners, the cookies were amazing haha.

I think I’m quite dehydrated there because drinks can only be refilled in the ground and 1st floor, maybe add more water refilling stations per floor!

The free refill soda water!!

The price is a little high compared to other hotels around.

Very nice hotel. Very good location and spacious room. Friendly staff.

Every was excellent. One note, the water bottles are not re-filled during House Keeping. I liked the idea that there are water re-filling stations available 24 hours, however, during House Keeping, it is recommended to refill the bottles if they were empty. Other than that, everything was excellent and it was a pleasant stay in a very nice hotel.

Good size rooms and friendly staff with honest food recommendations. They have multiple water refill stations with sparkling and still water. Nice gym - good size with plenty of equipment.

The location is a little further out than other hotels - around a 15 minute walk to the main part of Kyoto

One of the best hotel during my 8 days stay here in Japan. The room was clean and spacious for 2 people. The gym was good with basic facilities and they have a public bath which is very relaxing to soak in. We drove and park at the public carpark next to the hotel. Free cookies and friendly staffs. Thank you for this amazing night!

Nothing much to complain about if your aren’t picky.

Great breakfast. Fantastic room with good view from the 5th floor. Great location - nearby Familymart, Lawson and Seven eleven , 3min walking distance to train station and a bus stop.

Nothing of note