Nice location, is in a small quiet street, min walk from a train station, very convenient. The rooms are good size for Japanese standards. Good water pressure, good wifi. You have tea & coffee facilities in your room, and in the reception area. They also offer takeaway cups. Good laundry facilities, with the soap included in the price. The room was very clean, the beds comfy, but the pillows need to be changed. I don't know what they were made of, but they were super hard, not comfy. The reception staff was good, easy check in/out. I was able to leave my bags for a few hours after check out.

the pillows need to be changed, very hard to sleep on.

I recently had the pleasure of staying at Hotel Glad One Kyoto Shichijo by M's and overall, it was a wonderful experience. The hotel is well-maintained, modern, and offers a comfortable environment for guests. The rooms are clean, spacious, and equipped with all the necessary amenities to ensure a pleasant stay. The location of the hotel is fantastic, providing easy access to Kyoto's key attractions and public transportation. This convenience is a significant plus for travelers looking to explore the city. However, one aspect that needs improvement is the Wi-Fi service. During my stay, the Wi-Fi was quite terrible, with frequent disconnections and slow speeds. This was a bit frustrating, especially for those needing a reliable internet connection for work or planning their travels. Despite this issue, everything else about the hotel was really good. The ambiance, cleanliness, and excellent service make it a great place to stay. If the Wi-Fi issue is resolved, it would make Hotel Glad One Kyoto Shichijo by M's an even more outstanding choice for visitors. In summary, Hotel Glad One Kyoto Shichijo by M's offers a great experience with its excellent location, comfortable rooms, and superb staff. Fixing the Wi-Fi would make it nearly perfect. I would still recommend it to anyone looking for a pleasant and convenient stay in Kyoto.

One aspect that needs improvement is the Wi-Fi service. During my stay, the Wi-Fi was quite terrible, with frequent disconnections and slow speeds. This was a bit frustrating, especially for those needing a reliable internet connection for work or planning their travels.

Room was very clean. Small but perfect. Shower was great with hot water and powerful after a long day walking. Hotel is new and in great shape. Laundry was perfect and nice that soap is part of the machine.

Common areas like lobby are a bit drab and lack personality. No one is there until check-in time and there's a lack of instruction on what to do if you'd like to leave your luggage. Leaving luggage was not very secure so do not leave any valuables inside, although I never worried about theft. You lock your bag to a post but it sits in the lobby. There's a microwave or two out but little else. I think they could make this area feel more welcoming, have a little music, have a few things to offer the weary traveler. Not a deal breaker but the vibe upon entering doesn't match the quality of the hotel.

The beds were super comfy! The AC was a standalone Mitsubishi unit that was amazing. Location was close enough to a Keihan Line station as to not be inconvenient. Basic disposable bathroom amenities were available. Laundry machines available

Drink machine in the lobby was more often than not unavailable!! Coffee machine was only available early in the day. Doing laundry was chaos (too many people trying to use at same time). Property would have to add machines or monitor to ensure guests handle their clothes in a timely manner.

I needed to get a Western-style room on short notice as my body was not compatible with the futon mattresses at the ryokan we booked nearby in Kyoto, even doubled up. This fit the bill: small but good bed, affordable, clean, plugs, all the basics. The check-in is a little minimally staffed but someone always came out of the back pretty quickly if needed. It was also helpful to have plenty of tables and chairs in the lobby where we could eat dinner picked up from elsewhere (551 Horai).

My keycard stopped working at one point and I think I had to get a new one. Everyone was helpful though and it was resolved quickly.

We loved the quiet location between the 2 rivers but with a craft beer bar, sake bars and restaurants near by, and metro stations, bus stop and main station all in walking distance. Coffee, juice and soda machine in the lobby.

Room was small but ok by Japanese standards. Reception was often unmanned.

The layout of the room was great, bed was comfortable, bathroom was so so so clean. Everything was very clean, in fact. There's also a nice lobby/seating area, that has a microwave, next to the reception. The location is close to many areas that are of interest for tourists

The location was great but it's in a very quiet residential neighbourhood and taxis are more difficult to get from there. Staff will say that they can't help you book taxis, and Uber wasn't that great in helping me find an available driver. Also, I left my luggage locked up in the lobby on my last day and I suspect that another guest moved it. Their tampering with my luggage made the handle of my suitcase snap in half. This made the rest of my trip a bit more difficult.I asked the staff about what happened and they said they didn't know anything about it. This is fair because it's their policy to take no responsibility, but expect the staff to be hands-off about things that don't concern them (luggage, taxis etc)

Good value, average hotel experience, enjoyed the free drinks. Very clean, decent bathroom although very small.

The early check-in system was a bit difficult to get going as there was not much staff around to help and we had to use the phone to contact an agent to do the early check-in. The wifi was not very good. The power outlets were not in the most convenient spots.

Location was good, being near the Kyoto station. The bed was comfortable and the room had a nice size.

Internet wasn’t working in the beginning and we had to insist on it getting fixed (we checked online how to solve the problem). There is not a proper reception, only people there at check-in time and don’t speak much English. If you arrive before 16h, you’re not allowed to check-in (even if the room is ready) and you can leave your bags locked to a pole in the reception, however when we arrived there were no more locks available.

Very good location. Close to main shopping district and pontocho, Gion street. We walk to most of these attractions. It’s close to bus and train as well. Room was spacious for Japanese standard. Heating and cooling available. Towels, toothbrush and drinks in the lobby so that you can serve yourself. There is also washing machine if ones need.

Room is cleaned for every 3 days.