My room was large with a very big shower and tub area and full size soaking tub. Everything was updated and the mattress was very comfortable. The room had everything I needed, including a small fridge and a handy in-room safety box. Breakfast was included with my room and I could choose between the excellent Japanese breakfast in the Japanese restaurant overlooking a garden, or opt for the Western-style buffet which featured made to order eggs and omelets and a wide array of delicious options. I liked the location near the Gosho Imperial Palace and the Marutamachi subway station. When I was feeling lazy I took the free shuttle to Oike/Karasuma, where I could catch two different subways (east-west and north-south). The open atrium in the center featured a coffee shop/bar and was a pleasant place to chat with friends. I used to live in Kyoto and this is one of my favorite parts of town, very convenient yet quiet. I can speak Japanese, but was glad that the front desk staff included some very good English speakers. I found the staff at this hotel very friendly and professional throughout the property. After staying for one week, I found it very hard to leave. I will definitely be back.

Everything was great. I was extremely impressed by the services and friendliness of the staff team. They went above and beyond to help you. They also can communicate in English. The room we booked was huge in Japanese standard about 50m. Everything was well organized and thought out. I only stayed at this hotel for one night and we had a driver/car with us all the time, so I cannot comment on the location and neighborhood but our driver, who has been living in Japan for over 15 years told us it was a great location full of high-end hotels.

We tried the Japanese restaurant for breakfast, which was OK for the price we paid. Not many varieties and it was a set menu.

A comfortable and nice stay at Kyoto Brighton. All the services were excellent, we really enjoyed the facilities, service and personnel.

Indeed there is no item that I could write that we did not like.

We got the Luxury room, it was very spacious and comfortable. The bathroom was big with a lot of nice amenities like bath salt and bath essence provided. The lobby and the restaurants were super nice. It was good that you could choose to have either Japanese style breakfast or western buffet style. The staff was very helpful with good english. Even though the location was not close to the city center with not many public transport available, the hotel offers a free shuttle bus service to the nearest station where you can get on 2 metro lines and some local buses so it wasn’t bad. Also the hotel being next to the Kyoto Imperial gardens is very nice.

No such thing.

Everything! The staff were super helpful, the extra grooming goods provided in the bathroom eg. Brightening sheet masks, bath salts and essence, relaxing body sheets. I've never stayed at a hotel that offers this. The room was quite big and clean, bathroom included bathtub which was nice but the price was also very reasonable. One of our most satisfying and enjoyable stays on our Japan trip. They also offer a shuttle service every 20 minutes to the train station. They offer in room massages which we sadly didn't have time to book. Truly 5 stars!

Nothing, it was a seemless stay from check in to check out. Thanks so much Kyoto Brighton!

The room had a separate room with tv, table, refrigerator, ac control, and ethernet cable connection. Separate toilet room. Wonderful shower and bath room. Beautiful woodwork, plenty of plug-ins, usb hubs at each side of bed. Bedding was very comfortable. Restaurants were wonderful. The Midi Bar had super desserts. Hotel well located. The staff was beyond helpful and friendly. My wife and I are going to come back to the Koyto Brighton Hotel again.

Having to leave.

We have been traveling to Kyoto several times this past year and go to this hotel regularly. Our stay was this time again great, the hotel staff very nice and helpful, the room was spacious and had a beautiful view over the roofs of Kyoto with mountains in the background, the shuttle very helpful. The possibility to rent bicycles directly from the hotel is also convenient.

There is nothing we didn't like.

Good location, enjoyed proximity to the Imperial Palace. Good connectivity to the main sites of interest in Kyoto. Comfortable rooms which easily accommodated our family of four. Good breakfast buffet.

The mattresses were a little too hard and we felt that the room temperature was too warm. Bar atmosphere was a little flat when we had a drink there, but that's not a biggie. Would certainly stay here again.

Thank you to everyone at Kyoto Brighton Hotel for making us feel at home. Today we checked out and we miss being here so much. We loved our spacious, clean, comfortable room (and lovely bathroom). The location is not very central but the shuttle made it easy for us. Beautiful, classy hotel and we hope to see you again.

+ Good breakfast options, in particular the Japanese breakfast set + Very comfortable rooms, firm mattress + Hotel staff trying their best to help + Quiet + Large rooms compared to most hotels in Kyoto + Desk and office chair

- There were some complications with our stay as we had to change rooms and the check in/check out time is very strict, but the hotel staff did their best to help us - English communications can be a challenge - No gym and no laundry room