Space and layout were great - awesome for groups to stay together. Beds and pillows were comfortable, app was easy to use, location was convenient, and staff spoke English well.

The charger on the bottom bunk furthest from the bathroom in our room did not charge electronics efficiently compared to the other bunk outlets - had to take turns using the faster outlet. The laundry was horrible at drying clothes and after two attempts, we ended up having to hang dry all of our clothes throughout the room. When we informed the staff, he didn't offer any apologies or a refund on the dryer, so that was a disappointing outcome.

Very clean with easy access and checkin. Short 15 minute walk to surrounding shops and there are many restaurants in the area. A little far from the train stations, but we didn't use them much except when arriving and leaving. We got a midweek clean, which left the apartment fresh like when we cane in, which was very pleasant. Big TV, which was a little awkward to look up at from couch. Got a 2 bunk (4 bed) room, bigger than most hotel rooms for suitcases. Bathrooms were clean, with seperate rooms for shower, toilet and sink.

Could hear the people above us running around a bit. This was about the last 3 of our nights, often later at night until about 7 in the morning. The couch was very uncomfortable and hard.

Easy to get to and from Kyoto station in order to access our next destination Bus easy to access and close by Some good restaurants nearby Bathroom good and well organised Bath in place Complimentary Facilities were available, extras at the front desk Bunk beds were a novelty Very clean and modern decor We were able to store our luggage there which was very helpful

Not so keen on auto check in, but there were staff on hand when we arrived to explain everything so that was appreciated. Pretty limited space for 4 people, felt like being in a caravan, but that’s ok Bench seats not super comfy but ok as we did not spend much time in there apart from sleeping

Nice new and modern accommodations. Well working facilities and a good location if the hakone ropeway or ferry is working or if you drove.

If the ropeway and ferry is not running and you have no car during the season we were at the property (mid march), there is practically no restraunts food around. Because check in is 3pm, one we have promptly checked in at 3, there is no where to get anything. No lawson/7 eleven or any restaurant nearby. Loud sounds travel through floors (but normal conversations do not). We were unfortunate our Neighbor was noisy till 2 am but that was not the fault of the owner. However when we messaged the owners about the noise, they immediately actioned and contacted the guests in those rooms. This was at 2 am so I must say support from the owner is excellent.

Overall this was a really nice structure. We are a family of 4 and we were able to stay in the same apartment and we didn't have any trouble with space. In this case there was a closet and some shelfs we could use. Many other hotel we visited in Japan don't have these 9so that they can save some space). The checkin experience was a little frustrating. I broke my phone while getting out of the taxi and ther was no one at the reception. So we have to do our checkin with a video call . IN addition to that most of thee confirmations weree sent to my phone which was broken so i had to change settings and use my daughter's but even this way we had problems paying. Finally someone showed up and it was possible to close the check in. Leaving this aside, the residence is in a narrow road typical of Kyoto. Very nice. in few minutes you can reach the main roads and all buses and metro stations. Close to the residencee there are a lot of small restaurants offering meals at very cheap prices but still top quality. In the apartment you have plenty of room for eatig take away or just have a quick breakfast . In theory you can cook full meals but there is only one induction plate. We just used the small kithen to prepare our breakfast (ther is plenty of convenience storees all around) and warm up our take away dinners when we didn't eat out. Reallyt a good solution for families.

The checkin experience was a little complicted even if the main reason for that was that I just dropped my phone and the screen was broken. Also if you need a taci to the station or airport you need to arrange that by yourself (Uber is available in Japan even if is a little more expensive than normal taxi)

Fantastic property to stay in during our time in Kyoto. Online check in was a breeze, (although door code was sent later than stated) and the place was very clean. Room was big for Kyoto standards and well set up to cater for a family of four. Very handy having a washer/dryer on the property as well. Location was a ten min walk from nearest train, however buses only a few minute walk that went to main tourist spots and Kyoto station. All in all an excellent place, very good value for money.

Everything was great

Overall this was a really nice structure. We are a family of 4 and we were able to stay in the same apartment and we didn't have any trouble with space. In this case there was a closet and some shelfs we could use. Many other hotel we visited in Japan don't have these 9so that they can save some space). The checkin experience was a little frustrating. I broke my phone while getting out of the taxi and ther was no one at the reception. So we have to do our checkin with a video call . IN addition to that most of thee confirmations weree sent to my phone which was broken so i had to change settings and use my daughter's but even this way we had problems paying. Finally someone showed up and it was possible to close the check in. Leaving this aside, the residence is in a narrow road typical of Kyoto. Very nice. in few minutes you can reach the main roads and all buses and metro stations. Close to the residencee there are a lot of small restaurants offering meals at very cheap prices but still top quality. In the apartment you have plenty of room for eatig take away or just have a quick breakfast . In theory you can cook full meals but there is only one induction plate. We just used the small kithen to prepare our breakfast (ther is plenty of convenience storees all around) and warm up our take away dinners when we didn't eat out. Reallyt a good solution for families.

The checkin experience was a little complicted even if the main reason for that was that I just dropped my phone and the screen was broken. Also if you need a taci to the station or airport you need to arrange that by yourself (Uber is available in Japan even if is a little more expensive than normal taxi)

The hotel is great. We loved the design. Room for four is spacious enough and had everything needed. Having laundry machines on site was very convenient. With some walk we were able to reach lively quarters with lots of good cafes. Overall, it was a great experience.

Check-in is a bit convoluted, I’ve followed sent instructions and got the checked-in green mark, but no code. As far as I understood staff explanations, they have two systems with check-in and I’ve picked the wrong one. But then, the onsite checkin was smooth and easy. Plus the location is a bit away from all busy areas.

Our room was huge and very comfortable. We also had a washing machine and could laundry all our clothes from the trip. Feels like an apartment, not a hotel. Check-In was also easy using Kabin app. There are a Luup (eletric bike) just in front of the hotel. We need to use bus to move around but its fairly easy and quick.

The washing machine could be also a dryer or the room should have some infrastructure in the room to hang the cloths. We had to improvise to make it work.

The room is neat, things are clean, and got all the necessities. The bathroom and toilet are separated which is very unexpected for me. It is nice that things can be kept dry and people can use both at the same time. The room area is quite big and there is a place for a sofa and a mini kitchen. The front desk is very helpful. Even the front desk only have people between 2 pm-11 pm and other time would need to do the phone call, there are refill items that are put at the reception already which you can go down to take any time. That is nice. Therefore, it will be better if you have a phone number that can call the local number so you may contact the front desk when they are not there. There are convenience stores, vending machines, and a supermarket nearby which is nice.

The location is near to the nearest bus station. However, the arrival coming from the JR line would have some distance. The hotel is located within a residential area which Google Maps is needed. The bed and pillow are a bit too soft which makes it hard to sleep on the first night.