Excellent location, short walk to all shuttle stops and echoland for dining and nightlife. Also offered free shuttle pick up. The breakfast and dinner options were superb. Staff were very friendly and welcoming, and the owners were very helpful and knowledgeable with everything, including responding to enquiries before our arrival. It definitely showed they had a love for the area and were very willing to share the experience.

The shared areas seemed a little cramped when it became busy, and the beds weren't the comfiest. Couldn't say we really noticed either that much with how much we enjoyed it here

Great location for skiers! The hotel is located between the two biggest ski resorts in the area, Happo-One and Hakuba 47/Goryu, which can be easily accessed via free public shuttles. Further, Happo-One is a 25-minute walk from the hotel. The room was spacious, cozy and clean. We enjoyed breakfast (they serve a Western-style one) and it was nice to have the shuttle service which picked us up and brought us back to the station.

We only had dinner at their restaurant on the first night and we did not particularly enjoy it. The choice is limited, since they serve only udon and a few Japanese side dishes, like edamame and fries. The udon were too bland for our taste. Further, we were not warned that they would not serve breakfast on Thursday.

We just had the best stay ever. Nowhere in Japan we found friendlier people which are not just polite but just so so nice. The Pension is decorated with a lot of love from Chika in a surfing/ happy hippie style. The common area is really cosy. All of the artwork is made by locals and her friends. The breakfast was just perfect and they helped us with everything needed. Chika even drove us to the local onsen when it was raining heavily.

Nothing! The furniture in the room is not the youngest, but it doesn’t change the great sleep or anything :)

Wonderful staff who were helpful, friendly, and informative. There is a small cozy restaurant attached so that we didn't have to walk elsewhere in the cold to find food after a tiring day on the slopes. The food was delicious.

The mattresses weren't that comfortable. As with most Japanese buildings, it was not very sound proof and so we could easily hear other people's conversations in the next room or even from other parts of the building.

The location of the property was great- Echoland was a great area to stay in! Really close to lots of great bars and restaurants. The staff were excellent- so helpful with booking taxis for us when needed or giving local advice and also shuttling us to the bus station when we were leaving!

Nothing we didn’t like- although the bathroom was very very cold! But we got used to it!

Great location for snow sports Free shuttle buses to all ski areas Fabulous breakfasts Comfortable hotel and super friendly and helpful staff If we return to Hakuba we’d definitely stay here again Thank you 😄

It was all great - no complaints!

The best we had in Japan. Friendly and very attentive staff and owners, specious room, comfortable lounge area, restaurant on site, close to shops, restaurants, bars and bus stop. All we needed and more, excellent service.

All was great

We had a wonderful experience staying at the lodge. Chica and staff were very helpful and super friendly. We had dinner at the lodge a few times and we loved the food and the atmosphere. Close distance to the Main Street in Echoland.

Nothing

The man that runs the place is absolutely lovely ! So helpful and kind! Shuttle bus right outside to hakuba 47. Helpful in the hotel for everything we needed

They stopped serving breakfast as we were a day out of season

Very friendly staff, comfy beds, ability to make our own dinner and breakfast if we wanted. Food in the restaurant was great too.

Drying room could be a little more effective.