Very clean and new hotel, staff greet you every time they see u, shower water temperature was easily adjusted to perfection unlike many other hotels where it takes so long when you are shivering cold, theres generous body wash and shampoo too, room is cleaned up every day. Staff is helpful to call for taxi too. There is Lawson downstairs and lots of restaurant choices, for example the famous Misokatsu Yabaton, Coco Ichibanya, Kissa Ritchi and Komeda cafes are all a stone’s throw away.

As Nagoya station is very big, this hotel is slightly further away from Meitetsu and Higashiyama lines. If you are taking Aonami line or Shinkansen, this hotel is convenient.

The hotel is conveniently located near Nagoya Station, Lawson, BIC and lots of restaurants. Staff was helpful. Loved that breakfast is complimentary and coffee is available at anytime. Room is relatively bigger too. The other hotels biggest room was under 20sqm but our room was 23 sqm, which was wonderful. Loved also that they provided sleepwear.

There was just one time that a staff could not help us because he doesn’t understand English. And one minor thing, it is best to clean the top of the cabinet because when I was getting our things…saw a used mask and a a almost opened bag of candy.

It was in a quiet location a short walk to the train station with its universe of conveniences. The decor was light and bright, and the window opened with a nice view, letting in sunlight. The room was spacious and well laid out, with space around the beds. There were shelves, a table, two chairs, and a small closet with plenty of hangers. Complimentary breakfast!

The pillow was too flat; we probably should've asked for another type. We appreciated the option to decline housekeeping, but it would be great to also have the option to decline fresh towels (green tea and toothbrush) that are left on the doorknob.

Very comfortable everywhere and rooms were spacious. Staff very helpful and accomodating of our various requests. Dining area cozy and food choices varied. Overall, great for our family of 10.

It was a cold season. And though the hotel wasn’t really that far, it was a challenge to walk from the station when the wind was bitingly cold. It was a good thing that we can use the underground route some part of the way. We discovered shops and food places that we liked there.

The room was clean, spacious and comfortable! Staff were very professional and helpful! As we were travelling to another town for a couple of days, the hotel kept our luggage for us until we returned for our second stay with them! In terms of amenities nearby, there is a lawson just a few steps away from the hotel. Very convenient!

The breakfast was rather limited. Fell slightly short of our expectations given the spread at the other hotels that we have stayed in. The location of the hotel is not very near to Nagoya station (about 10 - 15 minutes walk) and the walk is not very pleasant because there are construction works all along the walkway.

The hotel is just a couple of steps of the main train station. Around there are a variety of restaurants ( Nepalis, Italian, Japanese. The personnel are very friendly and quite helpful and speak good English. The breakfast was good and tasty. The beds are very confi and the rooms big enough for 2 adults and 2 children. definitely will come back.

Excellent location. 5 mins away from Nagoya station, from where one could take the Shinkansen to other parts of the country and the metro to other parts of the city and suburbs. Close to high-end and budget shopping. Many restaurants close-by. 10 mins walk away, there is an excellent South-Indian restaurant. Extremely friendly and helpful front desk; Comfortable beds. Spacious bathroom. Relaxing in the Library cafe

90% of the items served in the breakfast buffet is the same on all days.

Great value given the size that you’re paying for. Room was spacious, beds are bigger than the standard single and they have a library cafe on level 1 that offers breakfast (payable) and for you to lounge at all day with charging points. Coffee dispenser available FOC. Not too long a walk from the train station with Lawson nearby.

We wanted to request late check-out by an hour and were told it would come at a charge. Quite surprising given that in other countries it would’ve been offered for free, and I expected the same given that we stayed for 8 nights. Guess it’s just a typical Japan hotel culture thing, not too bothered as we spent our time at their cafe. Also not sure why they took 2 of our tea sachets that I brought from another hotel but it’s all good.

Location was close to the station. It was easy to catch a bus or a train to the tourist sights. Staff had poor level of English but we got by using a translator app. We booked 3 double rooms but they gave us pillows and towels for single person for 2 of the rooms - which was also quickly fixed. Breakfast was ok - had a basic spread of western and eastern foods. They had a coffee machine at reception where we could get a free coffee. The best part were the washing machines cum dryers on the second floor - easy and cheap to operate. Just a few doors down was a fantastic Okinawa style restaurant selling yakitori.

The bed was a bit small.

location is great super close to the nagoya station and made everything accessible for travel. the hotel is nice and clean and comfortable. staff was very nice as well and checkin and checkout was super efficient! breakfast is good too!

the only wish I have is that they have more fluffy pillows. the one on my bedroom is very thin. but other than that everything is great!!!!