Nice interior design especially the wood style flooring (it’s not dirty carpet!) We had a nice view from our room. The location isn’t the best if you want to go to Osu shopping district a lot but the walk down is cool, also the streets around the hotel are super chill and nice, and with the big open green space right there it’s PERFECT if you have children. The breakfast wasn’t a LOT of food but it was tasty and fresh.

The outside bath wasn’t very hot at all and the fake plastic plant wall smelt really bad like plastic. Also it wasn’t all that clean - when you sit in the bath inside you can see all the grime under the benches at the sit-down shower sections.

Everything. But it’s location most of all.

When checking out I forgot a paper bag in my room with important souvenirs. I returned a few hours later to ask about it, and an investigation revealed that one of the cleaning ladies took my souvenirs to her home without telling anyone. But the staff at the reception was immensely helpful and was able to contact the person and retrieve all of my souvenirs. I’m grateful to no end for such an outcome.

The breakfast. It was delicious and with room delivery, was most welcome every morning. Especially the sweet red bean and butter sandwich. The onsen was excellent and clean. Staff were exceptional, polite, friendly and helpful. The location was beautiful in the sakura season, Hisayaburi park is right next door, amenities everywhere, short walks to everything you need and quiet enough to enjoy some peace. The hotel was very clean, I'll be returning again.

I'm struggling to think of something, maybe the 8am check-out is a touch too early, but it's really not an issue.

The rooms were big enough to open our suitcases fully (two large) and the service was excellent. The bath had an "outdoor" area. The hotel is in a quieter area further from the city centre and is very self-service friendly. The staff also helped us organise luggage delivery to our next hotel and took care of the whole process for us.

Some rooms were not as clean as they could be. There was a lot of dust, but they came to clean it once we reported the issue.

The staff is friendly and helpful. The room was very clean and comfortable. The location was excellent. The hotel is in a quiet neighborhood across from a greenway/park. The hotel was a few blocks from a subway station that went directly to Nagoya station. There is a small specialty grocery store down the street that sold fresh fruit. The hotel is also walking distance to Nagoya Castle. For vegetarians and vegans, there is s delicious vegan option on the breakfast menu.

Nothing.

The hotel was very stylish and the staff was super friendly. The room we had was cozy and modern. Also the housekeeping was excellent. A highlight was the public bath on the roof, with complimentary ice cream after a visit. The location was great. Right in the middle of Nagoya, with many interesting places to visit and explore. A nice park was right next to the building and Conbinis are just around the corner. The Ghibli Park is also only 50 min away from the hotel.

Nothing

Love the common bath on the top floor! It was great to have a hot water soak after a long day of walking (which you do a lot in Japan) The room is on the small side but sufficient. Staff are very helpful and friendly!

It is a little walk from the subway station and no supermarket near by.

The included breakfast was super yummy and the size of the room was great for value!! Spacious and comfortable and the amenities were also great. Especially enjoyed the small outdoor onsen (: The lady at the front desk reception was also super helpful and kind when we asked for information about transporting our luggage via local transportation company even though we did not use it in the end.

The station is a tad far of a walk especially if you are carrying multiple suitcases and you have to look around for the elevator exit.

The hotel is at the outskirts of the Hisaya Odori and a five-minutes walk from the Mirai Tower. The hotel has a coffee bar and restaurant next to the lobby. You get a coupon for free coffee and breakfast is also available. (You can also opt for room service.) Rooms are quite small but well designed. Bathroom is compact and has all amenities that are necessary. Staff is really friendly. They will help you if you need assistance. The hotel is also a short walk away from the Science Museum and the Modern Art Museum. Subway is nearby. A 10 minutes stroll takes you to Nagoya Castle.

Breakfast consist of a toasted sandwich and a salad (with chips). Although very tasty it's a bit much.

I liked that the hotel was able to accommodate us when one family member was unable to attend at the last moment due to a death in the family. I also liked how our room had space to accommodate our stroller and that there was room for my kids to play. The room was clean and they cleaned it every day. The toilet and bath were quite modern and nice. My son liked the auto toilet seat lifting and night light. I enjoyed the location next to a park and close to some shopping and that things were clean and the staff was very friendly. Breakfast was good and my kids liked the toasted red bean sandwich. Free popsicles outside of the public bath was nice too.

The breakfast was quite expensive for what was included. Also, they were only able to provide 1 adult breakfast even though we had reserved for 3 adults (1 adult had to cancel last minute). I still would have expected to have been able to at least purchase an additional breakfast.