As usual, breakfast was good. But buffet dinner was just fabulous. We miss it so much the day we have to move to another hotel because this hotel was fully booked. This is our go-to hotel every time we visit Echigo Yuzawa for a ski holiday. It has nice onsen too. The location is great. You can see the hotel from the West Exit of the train station. However, it is up on a slope and it will be more convenient to call the hotel for a pick up so you do not need to drag your luggage there.

Echigo Yuzawa is getting more popular for winter sports and it is getting harder to book a room for a continuous stretch of 4 to 5 days. Well, that is not your fault. Its a good problem for the local business.

What I like most are the staff. They always serve with a smile, greeting us at the entrance of the hotel. When my room light didn't work, they came to check almost immediately.( actually it was working, we didn't know how operate it). We got the tourist information office to call the hotel to send a free shuttle to pick us up, and it arrived in 2min. The buffet breakfast and dinner had a huge variety which we enjoyed very much. Although the room shows signs of age, it was well maintained and spacious. The view of the mountains from my balcony was amazing. Onsen was great. Oh yes, there is a cosy and rustic cafe, Hatago Issen, just opposite Yusawa station. Great for coffee and cafes/ pudding. 7 Eleven is just next to the station along the road. This hotel is great value for money.

There is a rather steep slope leading up the hotel, just opposite Yuzawa station. May be inconvenient with large luggage or the elderly.

Fantastic location just across from the JR Echigo Yuzawa station. Hotel is a little old, but the Japanese rooms are very well maintained, and the corridors have been renovated. The buffet breakfast and dinner has a very wide variety, but more importantly, of high quality! The onsen has 3 hot pools, one cold pool and a sauna. The staff is friendly and helpful. Free use of coin lockers

nothing to complain about, except that the price is reflective of a nice onsen resort

The hotel close to the ski resort. I like the onsen both indoor and outdoor. The staffs are very helpful and good service-mind especially the restaurant staff who greeting us every dinner. Room is quite old but clean. Recommend skiers rent the suit and ski equipment in the shop in front of the hotel are cheaper than the ski resort. The owner and the staff are so helpful drive us to the ski resort.

Since it is Japanese Style bed. The bed a little bit hard but the blanket is very warm.

This is the second time I stayed at Yuzawa Grand. It is just a short walk to Echigo Yuzawa Station and the main street where the food and ski rental shops are located. You can see the hotel from the West Exit. However, it is up on a slope, so it is better for you to call the hotel to send transport to fetch you during winter period. It has open air onsen for both men and women unlike some hotels which have to alternate between men and women. Breakfast spread is very food and that is important especially if you are staying there for more than 3 days. The room size is big and can sleep up to 4 persons.

The Japanese rooms might need a bit of enhancement as it is quite dated. But it is clean and comfortable. Between higher price point after renovation and current price point at current condition, I would definitely opt for current condition.

This hotel has the best location , walkable from echigo station, and close proximity to many restaurants and nearby ski slopes. Hotel breakfast was good , wide spread. We tried their dinner buffet, it was very good too though little over priced. The best part was the onsen, loved the outdoor onsen in the snow, wasn’t too crowded. Morning was empty.

Walking up the slope with luggage maybe little difficult if road was little icy, snowing. Else everything else was good

The location is perfect! Very convenient only a couple of minutes stroll from Echigo Yuzawa station. We stayed one night after a day trip to Gala Yuzawa ski resort. The hotel is actually way better than what we had expected, it is well kept and the dining area is certainly modern. The rooms themselves are well kept and do not feel dated/old like many older Japanese hotels. The vibe was kind of like a giant ryokan style resort. Staff was fantastic too, someone ran out to help me with luggage (despite it snowing and the luggage only being a tiny carry on sized suit case). We paid for breakfast and dinner, which was absolutely worth it. Great selection of food and very high quality. The onsen was especially fantastic too, with three different baths plus a cold one. Stayed at alot of Japanese accommodation and really rate this one quite high. It had a very cosy vibe inside.

Not much, this place has a lot going for it. Perhaps the photos the hotel has put up doesn't do it justice.

The facility was nicely renovated, they provided us with great service and the staff were all super friendly. Great service as in, amazing Onsen with sauna, breakfast and dinner buffet was so awesome with so many varieties of food selections, early check-in available if you want to ski/snowboard from early morning, they let us use the onsen even after check-out if it's until 3 pm. Also the rental shop staff was super nice, they gave us a lift to snow parks around the area during our stay. This place is located right in front of the station, overall definitely worth the price. I'm so glad I picked this hotel for my 2 nights stay with my daughter. I would love to come back again for the next snow season!!!

I think it's normal in most of these hotels in the winter season but the room tends to get pretty dry even though you keep the humidifier on.

Location is excellent, about 1 minutes walk to the train station, or to the main street, both of which have lots of restaurants. The staff are very helpful, although only 1 lady could speak reasonable English. The rooms are very spacious, and comfortable, although the bathroom is on the old side. Those who used the onsen really loved it, although you have to pay an onsen tax, even if you don't use it. Breakfast is on the expensive side, and even little kids have to pay. However, free coffee/tea and soup are provided in the lounge area. There are lot of lockers, but only 2 washers/dryers. The dryer function is not effective, even after 60 mins of drying, so I ended up hanging the clothes in the room to dry instead.

The hotel could do with some refurbishment.

Very nice room, well furnished, on very pretty grounds. We stayed in a three-person Japanese style room, which was set up with two western beds and one futon set on tatami. The hotel provided some sweets that went well with green tea (a tea set is also provided)

The property is on a hill that gets slippery in certain weather, so guests with mobility impairments or large luggage may want to reach out to ask about shuttles or other assistance. If you just have a suitcase and skis/snowboard it's not too hard to walk up. However, the location on the hill makes for a great view!