The keiseki meals and the onsen were the main attractors, and they did not disappoint. The place is just by a river as well, and very close to Hell Valley and the rest of the attractions in the area. Nice ambience overall.

The place really needs a refurbishment- it looks outdated, with faded 80s pastels, walls and furniture shows wear and tear and its a little moldy by the windows and in the bathroom. The reception staff was friendly and helpful, yet seemed to lack coordination among themselves.

I got a lot of dietary wishes, I even forgot to mention a few. The cook and staff are amazing, they adapted the meals so that I could eat without any worries. The meals are huge. After a meal and a trip to their onsen, I would fall asleep fast. They laid out a double futon (ni mai) and it was fantastic. From all places in Japan where we slept (hotels, AirBnBs) this was the most comfortable place to sleep. There's enough to do, especially if you like nature. We had about half a meter's snow at the end of March. I'd love to go to this ryokan again. Some say this is an old and dated ryokan, that's true, but we saw that as a plus. It's like you're teleported to the past. And the staff really makes up for it.

I hadn't really asked so I'm not sure, but I checked booking.com and figured there'd probably not be a washing machine. We only stayed 2 nights. In the ryokan I would wear the yukata they provided, but I would like the option to wash my clothes. I speak a bit of Japanese, I think it would be a bit of a challenge for those who don't. There are enough digital options to get around.

We've stayed at many different ryokans in Japan over the years. Oyado Kiyomizuya was fine in every aspect (breakfast, baths, room comfort, service, cleanliness) but not outstanding when considering price. Other reviews complain about needing to prebook meals, removing shoes and onsen tax which are all very normal procedures for ryokans. Onsen tax is always paid separately from booking and meals needed to be reserved in advance, preferably when the room is booked.

Thought it was a bit odd that staff would not help us with calling a restaurant to make a reservation.

The main staff at the front desk seemed to know enough English to help accommodate guests, and was nice to tell us about a local festival occuring the day we checked in! Rules on the onsen times were very clear, and the food options were great (it seemed to focus on cooked seafood for my stay).

The Wi-Fi speeds weren't great for me, seemed fine to other guests. Also unsure if it was due to previous guests, but the rooms had a relatively minor smokey cigarette smell; you kind of get used to it when staying in the room for a while.

This was our second stay, we came about 10 years ago and when I was thinking where in Japan I would like to spend my 70th birthday, this was an obvious choice. Dinner and breakfast were excellent, just as remembered, and re-living the whole experience was a lot of fun. Physically the hotel has deteriorated somewhat, renovation look overdue, but overall the stay was great.

Unexpectedly good Kaiseki Ryori or traditional multi-course Japanese dinner and breakfast. Great service from Mr Ueno, our room attendant. He made a real difference! Location was a bit isolated but it was quiet and maybe a 15-minute walk to town center. Very close to Jugokudani or Hell Springs Park.

This 22-room boutique hotel is a little old and somewhat musty, but each room has an A/C unit or dehumidifier, etc. The two onsen or baths were a bit dark, but they switched the men’s and women’s baths which helped!

Lovely country style ryokan hotel in the heart of Noboribetsu. Easy access to Hells Valley And surrounding country walks, shops and tourist spots. great onsen experience with really potent Geo thermal waters.

If you’d like to experience an in house ryokan style set dinner remember to book well in advance, as we did not drinking so in the initial booking and even though we arrived at 1400 we were unable to decide a dinner reservation.It was no problem as town is a stones walk away with great dining options.

Rooms are spacious. Onsen is excellent. Location to major sightseeing is superb. Parking is on site. Staff especially front desk is extremely friendly and helpful.

Traditional Japanese breakfast and dinner are on average. While varieties are good but quality is nothing more than ordinary. The location is remote from shopping area.

Good location at the heart of the Onsen area, right across from a walking trail loop. Property needs some upgrades but it’s retaining the traditional ryokan hotel charm. Service is superb and definitely get the dinner and breakfast option if you love Japanese food- 15+ different items served per meal- in your room!

They survived the pandemic shutdown but the wounds are showing a little in terms of room and facilities upkeep (minor stuff).

Service and assistance were very good. The staff is nice and helpful. We asked for dinner and breakfast to be made vegetarian and they prepared a delicious and abundant meal for us!! The onsen is old and small but charming and the water quality outstanding. Feeling of being straight from the hell valley close by (which it obviously was)!