Spacious room with big double bed, long sofa, a working desk, pants iron board and complimentary mineral water & biscuits. Good breakfast with variety of choices and amount. Like both western and Japanese food. It would be better with espresso available from the coffee machine. Prefer espresso than Americano. Hotel staff was very friendly and tried best they could to answer my question although we were conversing with different language. Thumbs up for this. Bathroom with good view which is great to enjoy while shower/in bath tub, like the concept. Lawson convenient store located at ground floor of hotel so it is very convenient if need something along the stay.

Little dusty and cause some issue with my sinus. Just my own problem. My partner was all okay throughout the stay.

Just right space for you to stay comfortably (not too big, not too small), as well as the size of the restroom. Hotel is very clean with nice decorations especially on the 2F. Staffs are friendly adding the other level of comfort for the stay. Location, although ~20-25 minutes by train from Kyoto, is very convenient with only ~1 minute walk to JR station.

Thank you very much for the hospitality. We had enjoyable stay and definitely will come again. Good Location just next to the Kusatsu Station Friendly Staffs Very artistic decorarions Extremely clean in every area (lobby, corridor, elevator, room, restaurant) Perfect delicious all-you-can-eat both Western and Japanese breakfast

Nothing. Everything was perfect.

The room is nice, clean, and comfortable. They have all amenities you possibly needed, including bath salt, and mini bars (which most hotels in Japan didn’t have). The location is great, since it is located in front of Kusatsu Station. Also the hotel decoration is very nice, and the staffs are friendly.

Next to train station and lots of amenities.

The staff were rude and incompetent. Lacks flexibility in dealing with situations. Poor communicating skills.

It’s located next to the station. The room is very nice and clean. And the staffs are very friendly and helpful.

Very comfort room. Unique layout.

Staff didn’t seem friendly unless they needed to talk (not big deal, but hotel staff in Japan normally greets and smile, in my experience).

It was clean and the staff were kind

Nothing

Breakfast fully consts its money. Better location for this city is hard to guees. Superior interior. You can have a photo with Kennedy himself!

See-through rooms better to have some locks on doors and toggleable dim/fog glass walls in the toilet and bathroom. Or at least it could be clearer photos of the rooms on this site.

This hotel location very good. Kusatsu station infront this hotel. And we like nostalgia hotel.

Bathroom bad