- Location of the hotel is great! Close to the Nakajimakoen Station AND Seicomart is just across the street. - Staff members were VERY helpful in their own way, especially Matsumoto (hopefully I spelled her name right). She gets a shoutout 'cuz she helped us book a dinner reservation at Sapporo Beer Garden on the same night we've arrived! 🫰🏻 - Housekeeping provided daily sets of towels, sleepwear and water bottles. - I really like that you get to pick your own amenities at the lobby daily. I know that's not for all tourists but it works for us.

- NONE

The staff were incredibly welcoming and attentive. The amenities provided were nice, and I particularly enjoyed the onsen facility.

The parking lot had only three lots which were taken and the nearest public parking lots were a couple hundred meters away.

Location is very close to Nakajima Koen Station, about 7 mins walk. There is Seicomart across the hotel, easier to buy meal or daily needs. Room is very spacious, neat and clean. They gave special amenities for kids, also extra towel and mineral water. Really appreciate it. Public bath (onsen) was also good, they provided free ice cream. Staffs were very kind and helpful. Breakfast was also delicious, lots of food to choose, kids really love the menu especially the omelette and bacon. For me, the Japanese food was the best. I would definitely recommend this hotel to everyone staying at Sapporo!

Nothing - all good. Really satisfied!

Very well located hotel in Central Sapporo, accessible walking distance to Susukino entertainment district, Japan’s largest outside of Tokyo. Easy access to downtown Sapporo’s famous mall, Tanuki Koji, which has amazing shopping opportunities from vintage to thrift to jewelry to great, affordable restaurants, and everything in between. Great, complete Japanese+Western breakfast buffet replete with nutritious and healthy options. Outstanding staff willing to go the extra mile to make my stay a pleasure and highly convenient. The staff member Haruna in particular was exceptional—she painstakingly helped me arrange for the shipment of my snowboard to our next destination in Osaka. The quality of the Japanese here was mindblowing. I would stay again and will stay again when I return to ski in Hokkaido! 🇯🇵❤️

Rooms are a bit compact but that’s perfectly normal in Japan. They are extremely well stocked and the shower and water pressure were fantastic.

Clean the rooms daily ! Also the car parking service was nice , I was parked my car in the hotel for the first day , then the hotel reserve that space for me for the next 5 nights so I don’t need to find another parking !

Different Housekeeper has different ways to tidy up the room , hope there’s a standard of tidying up the rooms

Excellent location, and many konbinis and restaurants in walking distance. About two minutes to the nearest metro. The staff were very friendly and the room was clean and comfortable. Would stay again.

They clean the room every three days but as I was there for four nights it wasn’t clear if it would happen which it didn’t. It’s no problem but I would have liked my bin changed and it’s not clear how to do that and I didn’t want to just leave it outside the door. You can get new towels if you need them. It wouldn’t stop me going back but some idea of how to get your bin changed would have been helpful.

The hotel is new. Rooms are clean. There is a big public bath in the hotel.

No skin care products in the public bath like other hotels. Parking slots limited in the building so had to walk 5 to 10 mins to the nearby public car park. Winter time can be a big minus point for hotel guests.

Clean and well equipped; wonderful public bath; location was close to the station and shops, but not in the middle of the crowded city streets, so it was quiet and peaceful with a large beautiful park nearby. One of the main reasons we chose this hotel was that we didn’t have to pay extra for children to stay.

The only thing that was difficult for me was using the air conditioner because it was only in Japanese, so I couldn’t ventilate the room without opening the window. Also, there was quite a lot of condensation near the window.

The property was very clean and big to our surprise. Our room came with a massage chair which was really helpful after the long walks everyday. The front desk staff were also very nice and greeted us every time we walk in and out of the hotel. It also came with a public bath that’s open daily.

The location is a bit far from Sapporo station. Even though you can take train to the newest Nakajima Koen station but we felt that it’s a bit too expensive. We usually walk from Sapporo station back to the hotel.

The room was excellent and the bathing facilities were very nice. The pool was very good.

The parking is not free with the accommodation. It was 1,500 yen to park over night.