Room was quite spacious, beds were big and very comfortable. Excellent value for money for the twin room which appears quite a bit bigger than the double rooms and better value compared to similar nearby hotels. Hotel is new, clean and stylish with a large and nice lobby for a business hotel. Very nice staff. Easy to get to/from train and subway stations using the underground passage once you know how - we used exit 18 to transfer between the train station and the subway station, then used exit 15 for the hotel. Location also convenient for the Toyota rental car office and for walking around Sapporo.

Brand new, very clean and comfortable , buffet was excellent! There was one lady at reception who spoke excellent English ! I was very impressed .

The directions to the hotel using the underground were not correct and hence took a long time to get to the hotel. There is a fast way via an exit between 2 sets of purple lockers opposite the east exit -keep walking all the way to the end and you’ll be on the street level and hotel is just 5 mins walk there after. Don’t take underground walk way .

Great hotel with very helpful and polite staff. I enjoyed staying there as a base to drive to diffetent local ski resorts each day. The onsen was very comfortable and the included breakfast was good.

We got a very small room, the smallest on the floor and shaped awkwardly. I don't think the booking advised me of that anywhere, but it was still a great stay. For exploring Sapporo, the location is good but not great. Since we drove to different ski resorts each day in the vicinity, Emion was a good location for us.

Good mixture of Western and Japanese dishes. The food was fresh and staff made sure quantities were topped up when low.

Hotel was new and well-maintained. Breakfast was really good. Onsen was small but good. Twin rooms was big and comfortable. Location was at the east side of Sapporo station and accessible from the underground.

Directions to the hotel could have been better. Coming out of JR Sapporo, didn't have any idea where to go as the exit numbers were not on any of the signs. Basically head to the East side and then you will start to see the exits ... if you are taking the underground way, it is quite a long walk. Nearest car rental was Nippon, just across the street from hotel. Toyota was about a block further.

The staff provided excellent service and maintained a friendly smile despite the language barrier. The smart TV apps also made it easy for me to catch the news in English.

Aside from a 7-11 located in the hotel lobby, there isn't much nearby. A 24-hour gym is conveniently near the hotel, and a Lawson store is just a short walk away. The room is cramped with an extra bed. The hotel is about 15 15-minute walk to the JR station, depending on which route

Convenient to walk from Sapporo Station via connecting walk-way underground. Good vibes when entering the hotel. Very clean room and all the towels and blanket are good smell. 7/11 locate on the first floor.

It is about 10 minutes to walk to Sapporo Station and I got confused of the way for the first time to the hotel.

Located at short walks away from JR Sapporo station. There are even underground walkway from West Exit upto building connected with hotel that avoid snow and slippery roads. Room is clean, modern and has efficient layout. Modern Power outlet that has USB and Universal Pin holes. Staffs are friendly and helpful. Public bath and suana are spacious and clean.

No complaint and hope to return.

- The hotel located near Sapporo Station with just about 5 minutes walk. - The hotel was new, clean and equipped with high-graded materials and equipment. - The minimart was next to the hotel lobby with a direct access door. I could bought a drink from there without the need to go outside the hotel. - Staffs were helpful and friendly. - The room was spacious. The beds and pillows were clean and comfortable. - The luggages I deposited before check-in had been readily moved into the room once I came back for check-in in the evening.

New and clean facilities, USB sockets on the wall (incl c type) and the pristine clean water in the onsen. I also like how it’s connected to the JR Sapporo station via underground passage and elevator, so you don’t have to walk in the cold weather.

The only room for improvement is perhaps having aight switch by the door.