XYZ was located on a beautiful cliff at the edge of the sea close to Shirahama. The location was beautiful and the view from our room was exquisite. The staff was super friendly, even accommodating us with a 2-year-old and some special requests at dinner time. Our food was really good and the wait staff was so attentive to all of our needs. They really make the place special. The private onsen tub on the balcony was so relaxing and was a treat for me and my family to enjoy. My wife and I sat out watching shooting stars above our heads as we soaked in the relaxing waters. That memory will never be forgotten.

The rooms were a little outdated and the TV in the room was small. The hotel has a luxury-type price but some of the decor and furniture seem a little cheap or underwhelming.

The hotel was quiet and clean. We had a comfortable room with lots of space. The view of the ocean and stars from the private bath on the balcony was very pleasant. We had an excellent meal prepared by the kitchen. My wife is vegetarian and doesn't eat mushrooms, so I contacted the hotel before our arrival to see if they could accommodate her. They took a great deal of care to prepare a varied selection of dishes for her. She really enjoyed the meal. My food was also delicious. The service was excellent too. The staff are attentive, helpful, and communicate well in English.

Service at the hotel was impeccable! From organising pick-up and dropping us to various places around Shirahama, the staff tried their best to meet our needs. Kumia-san in particular, was not only conversant in English, but would communicate via whatsapp for needed changes.

The hotel is located on the remote part of Shirahama, and not accessible via public transport. It is very private of course!

The food was exceptional. The staff were wonderful, the hot tub on the balcony was fun. Laser show after dinner was a bit weird. Good "dark" sky.

They didn't confirm pick up from station so we had an anxious wait before they arrived. That's all.

Great place. Excellent food, attentive staff, very nice room with private onsen and ocean view. There is also a free taxi service - the staff will take you where you want and pick you up afterwards. Highly recommend.

Good Location, balcony facing sea and with a big spring tube. Staffs are enthusiastic and helpful to recommend the plan to visit fire works show in Shirahama。

Food set is okay, price is a little bit high.

Dinner is so great! Especially Bbq A5 wagyu and seafood ahijo! It provides transportation from Shirahama Station to the resort, around 15-20mins. Staffs are helpful and very nice, smile always :) Special thanks to the female staff who give us heartful blessings. Arigatou ne!

Its quite smokey when everyone was having bbq.

The hotel itself is quite old and not modern at all, but the services, dinner & breakfast, the sense of hospitality you get are absolutely worth it! The private onsen in a balcony with a breathtaking view was one of our Japanese trip highlights!

The private onsen on the balcony of each room, the food is amazing, the staff are very attentive.

The cleanliness could be improved. (stained wallpaper in the toilet was not pleasant) and torn wallpaper behind the bed could be refreshed.

The team at XYZ were really nice and welcoming They went above and beyond to help us during the stay Transfers to and from the station were helpful They even offered us a slightly later dinner when we arrived late one night