Nice not having to use a key to get in and out. Place was clean, and about a two minute walk from Hatagaya station. Shower pressure was superb. Host was responsive. The restaurant/business recommendation list they sent was handy. Hatagaya is a quiet, local, chill respite from actual Shibuya.

Only the bare essentials. Location was close to the station but annoying to have to take Keio New Line. Not really Shibuya. Room was small - definitely a squeeze for two even with the double bed.

Room was clean, comfortable and even had a desk and chair. The facilities were awesome- full kitchen, tea making and microwave, and washing facilities if needed as well. And I was pleasantly surprised there was an elevator! The location was very handy: train nearby, shops and food options.

Nothing about the accommodation whatsoever. Hatagaya Station is on a private rail line (Keio New Line) so although it goes to Shinjuku in 2 stops, be aware the Keio stop is completely separate from the JR part of Shinjuku Station and quite a walk between them, which is not very suitcase friendly in parts and lifts have long queues at busy times.

If you are staying in Tokyo, this is an excellent place to stay at. You’ll definitely get what you’ve paid for. - Self check-in. - Few walks away from Hatagaya station accessible with both elevator and stairs ( a must when you have lots of luggages ) - Free hygiene kits everyday - There is a full pantry and avaialbe washing machine service. - Near a grocery store, there are lots of izakayas near the area and Ramen Butayama is few steps away

Elevator is nice. Two washing machines (real ones not coin op 500yen per wash). Completely keyless access. Close to the station. Lots of eats open late. McDonald's across street. Fried chicken Joint right downstairs. Joint use area with a deck on 3rd floor 24hr access. Nice AC. Try the ramen a block down towards station (Get the small! Portions are huge.) Can't wait to come back. Camera security in all the public areas including hallways gives you piece of mind. Free shampoo, soap, shaving cream, razors, shower cap, lotions, etc.

There was a slight musty smell I think do to the proximity to the alleyway. Bathroom Is extremely compact, for larger folks could be a cramped. No bidet. Many of the patrons had stinky shoes and the entrance area did smell a bit. Please know that you will be asked to leave shoes at entrance. Small nitpicks nothing that is a deal breaker for me. Just some things maybe the host could try to improve on.

-The location was ideal as it was a 2 min walk to Hatagaya Stations (bus and train) -Near FamilyMart, 7-Eleven, and a grocery so you don't have to worry about food and essentials -Area was in the quiet side of Shibuya -Common area served as a space to eat your meals (takeout) and quickly cook/reheat them if needed. They also had free water -Room was clean and bed was comfortable -Enough sockets to charge devices (4-6 sockets) -As an introvert, I like how everything was a self-service from check-in, putting luggages to storage room as I had to do early checkout, and check-out

-Toilet did not have a bidet or was not heated but it was okay

Nice hotel with minimalist rooms with individual bathrooms, small but everything you need. Daichi, the manager who lives on site, is very kind, helpful and speaks English very well. A shared kitchen-dining room space with a stove, a fridge and tableware will allow you to cook whatever you like, tea and coffee is available. There is a pleasant rooftop terrace as well, on which you can smoke as long as you discard your cigarette butts. Luggage storage available (though not under surveillance).

Unfortunately, the towels didn't smell very good. If I may I also suggest adding a few more clothes-hangers in the room, as there is nort much storage available.

Easy to access, quiet. Small rooms as expected for Tokyo and the reasonable price, but exactly what we needed. Excellent compact shower/toilet in the room. Nice set up. Comfortable and clean. Hope to return.

I would buy a pair of slippers next time to take with me as I didn’t like using communal ones but understand now that this is normal for Japan. Other wise not a thing I can think of. Really appreciated the washer dryer with the honesty payment system. The instruction video was helpful.

Great location, close to Shinjuku, Harajuku (easy 30-minute walk) and Shibuya (Shibuya is only one bus ride from Port House. Easy to find, instructions on how to get there are excellent. No front of desk staff, code entry, and another code entry into your room. Any further questions I had were answered promptly by email.Port House is set back from the busy main road, so it was quiet, safe, very clean and tidy, and a comfortable bed. We had a twin room with a big wardrobe, so we were able to store our cases in there to give us more room. From other photos and reviews, I was expecting the room to be smaller. It was fine for us. The bathroom is very compact, so it may not be comfortable for a large person. Close to supermarket and convenience stores and eating places, would stay here again.

A great location and very good value for the location. We (two friends travelling together) had a single room each and were very happy with our rooms. The rooms are small but well laid out - and beds were super comfortable. Port House is very easy to get to and easy to access through the key/door codes. Plenty of eating and drinking places in the neighbourhood and a short train trip to Shibuya station. Would definitely stay here again.

A minor issue is that there is no-one onsite - pretty much everything is done remotely. So there is not a lot of human interaction to be had with owners/staff - but they seemed very responsive via email and phone.

The host was super friendly, attentive and helpful. Thanks! The common area is very good, with a full kitchen. Good location, very close to a metro station.

Maybe I was unlucky, but the room had a strong smell of fried food that came and went, probably from the restaurant next door. The host left me an air freshener which helped, but not completely. At times it was unpleasant. And it would be great to have space to hang/store clothes.